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GMC Terrain

297 messages,  Last post on Apr 15, 2013 at 3:29 PM

You are in the GMC Terrain Forum.

What is this discussion about? GMC Terrain, Car Comparisons, SUV

Messages Page 26 of 30

#250 of 297 Re: Stablitrak Error Message/Check Engine Light [kristindenim79] by gmcustsvc

Dec 28, 2012 (7:11 am)

Replying to: kristindenim79 (Dec 27, 2012 9:19 pm)
We're sorry to hear that you've had to make so many trips to your dealership on this concern on your new Terrain, kristindenim79. Are you already working with Customer Assistance on this? If not and you would like for us to check into this further with your dealership, please email us at socialmediagm.com with more details (including your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far).
 
Sarah, GM Customer Service

#251 of 297 Re: 2012 Terrain 4cyl stalling [devs1] by katieg3

Jan 09, 2013 (1:01 pm)

Replying to: devs1 (Apr 10, 2012 1:36 pm)
Hi I was wondering if this problem was ever solved?? I just purchased a 2013 have had it for 6 days and am now driving a loaner car because my car was stalling out. The dealership has been helpful and kept my car for a couple of days because they were not experiencing the problem. today i got a voicemail that it stalled on them and they are going to run some test to see what could be wrong. I am just nervous I bought a car that is going to constantly be in the shop.

#252 of 297 Re: 2012 Terrain 4cyl stalling [katieg3] by kristindenim79

Jan 09, 2013 (1:42 pm)

Replying to: katieg3 (Jan 09, 2013 1:01 pm)
The vehicle is still at the shop since Friday. I am currently in a loaner. I was told that GM authorized them to open the engine and look further into why this issue keeps happening. I was told I would be without my car for awhile, since they may have to put a new engine in it.

#253 of 297 Re: 2012 Terrain 4cyl stalling [katieg3] by gmcustsvc

Jan 10, 2013 (8:49 am)

Replying to: katieg3 (Jan 09, 2013 1:01 pm)
We're sorry to hear that your new Terrain is already in the dealer, katieg3!
If you would like for us to check into anything further for you, please email us at socialmediagm.com with more details (including your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far for the agent responding to your email).
 
Sarah, GM Customer Service

#254 of 297 Re: 2012 Terrain 4cyl stalling [katieg3] by bwall2

Jan 11, 2013 (3:54 am)

Replying to: katieg3 (Jan 09, 2013 1:01 pm)
My 2011 stalled out also. It is a terrible vehicle; I made a huge mistake purchasing another GM product. The dealer replaced the camshaft actuator - seems to be running now - this is the first vehicle I have ever had that stalled out - and I am 63 years old. The 2011 vehicle has the electric door locks switch located somewhere in the area of the radio - they have since moved it back. The best thing is the gas mileage - which I continue to complain about. The dealer was authorized to do a "consumption test" and guess what - it does 38.9 mpg! I have asked GM where the gas is going since my calculations indicate 24-26!
 
I could go on and on about how much I despise this vehicle - but it is not worth it. I sincerely wish someone would hit it in a parking lot and total it! At my age, I don't trade cars very often so I am stuck with it!

#255 of 297 stabilitrak & engine power reduced lights by hawkref

Jan 25, 2013 (11:01 pm)

I just bought my 2012 6-cyl Terrain a week ago, and tonight the Service Stabilitrak light came on along with the message "Engine Power Reduced", and I was reduced to little more than a glorified parade car. I had just gotten off of the interstate when this happened, so needless to stay I was counting my lucky stars it hadn't happened there. It's still infuriating to have this happen only a week after I bought what was supposedly a "clean" vehicle. Guess the warranty will now be kicking in...what a joke.

#256 of 297 Re: stabilitrak & engine power reduced lights [hawkref] by gmcustsvc

Jan 28, 2013 (11:29 am)

Replying to: hawkref (Jan 25, 2013 11:01 pm)
hawkref,
Are you already in contact with your dealership? Let us know if we can be of any assistance by emailing us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
 
Sarah, GM Customer Service

#257 of 297 Re: stabilitrak & engine power reduced lights [gmcustsvc] by bwall2

Jan 28, 2013 (2:49 pm)

Replying to: gmcustsvc (Jan 28, 2013 11:29 am)
At least you were still able to drive it! My Terrain QUIT totally - first vehicle I ever had do that. It was the "camshaft" actuator that had to be replaced. It is a very frustrating vehicle.

#258 of 297 2010 GMC Terrain In the shop AGAIN by pkpy64

Jan 31, 2013 (2:36 pm)

I decided that I would try an american made car after having a Hyundia Sante Fe. My 2010 Terrain has gone to the shop 7 times now since I have purchase in May 2012. They have replaced the timing belt, tension, cam sensor, another pump, and put a oil cap on due to leaking oil plus the knocking. I was told that "it was supposed to sound like that" I know it shouldn't knock like that. So disappointed in this car and it really has made me never want to get a GMC car ever again. What is the problem and what is the solution? I do like my Terrain but can't keep throwing money into somthing not working on top of a car note.

#259 of 297 Re: 2010 GMC Terrain In the shop AGAIN [pkpy64] by gmcustsvc

Feb 04, 2013 (2:09 pm)

Replying to: pkpy64 (Jan 31, 2013 2:36 pm)
pkpy64,
 
We're sorry to hear that you've had so many troubles with your Terrain. Have you worked with Customer Assistance at all on these concerns? Do you have any updates about the status of your vehicle since your last post?
 
Sarah, GM Customer Service

Messages Page 26 of 30

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