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GMC Terrain

297 messages,  Last post on Apr 15, 2013 at 3:29 PM

You are in the GMC Terrain Forum.

What is this discussion about? GMC Terrain, Car Comparisons, SUV

Messages Page 19 of 31

#172 of 297 Re: 2010 GMC Terrain problems [ansby] by jills1

Dec 12, 2011 (9:20 am)

Replying to: ansby (Apr 13, 2011 11:55 am)
I have had the same problem. I was told that "it was supposed to sound like that" but I know what the car sounded like when I bought it. My car has been in the shop off and on 4 times in the last 5 months for the same noise. They have replaced the timing belt, some chain thing, another pump, and recently put in some sound thing to make the noise not as loud. So disappointed in this car and it really has made me never want to get a GMC car ever again.

#173 of 297 Re: What kind of Mileage will I get on a 4cyl /AWD? [safety9285] by dallasterrain

Dec 12, 2011 (10:42 am)

Replying to: safety9285 (Jun 08, 2011 5:00 am)
We've had the 4 cyl for about 2 years, standard fwd. We get around 22mpg around town and up to 27 mpg on the hwy. I have done a lot of research on the gas mileage as we bought the vehicle due to the 32 mpg advertised hwy mileage. Every car mag review and long term test drive says the same thing. Whatever they try they cannot get more than 26 to 28 mpg! Very pleased with 22+ mpg around town (sometimes up to 24, but its mixed driving), not so much with the hwy mpg. Given my experience, you probably will get around 20 to 22 around town and around 24 to 26 hwy with your all wheel drive. Of course it all depends on a lot of variables, how fast you drive, weather, hills, etc., etc. I would be interested in hearing what you get.
 
BTW, have you noticed that when you reset the gas mileage tripometer it does not stay at zero? Ours will go from zero to 22mpg every time. Drove me crazy at first. I guess the default is 22 mpg and then it figures your gas mileage from there!

#174 of 297 Re: 2010 GMC Terrain problems [jills1] by gmcustsvcsarah

Dec 13, 2011 (9:28 am)

Replying to: jills1 (Dec 12, 2011 9:20 am)
I am sorry to hear that you are not satisfied with your vehicle. Have you worked with Customer Assistance before? If you would like for us to set up a case for you, please send us an email with the following information: your name/user name and contact information (phone and address), the last 8 digits of your VIN and current mileage, the name of your involved dealership, and a description of the visits you've made to address your current concerns.

Regards,
Sarah
GM Customer Service

#175 of 297 Re: Towing with V-6 by cmccull [roguelemonownr] by roguelemonownr

Dec 13, 2011 (6:12 pm)

Replying to: roguelemonownr (Apr 23, 2011 6:18 am)
gmcustsvcsarah,
 
It's been almost 8 months since I was told that GM was aware of the MPG issue & your engineering department was working on a fix. I haven't heard anything from GM. I saw your recent post and thought maybe you could help????? Was also told that when GM found the fix they would reimburse customers for the extra petro used.

#176 of 297 Re: Towing with V-6 by cmccull [roguelemonownr] by gmcustsvcsarah

Dec 15, 2011 (9:51 am)

Replying to: roguelemonownr (Dec 13, 2011 6:12 pm)
Thank you for getting in contact, roguelemonownr,
 
After looking back at your previous posts, I searched through our systems to see if there was any general information about fuel efficiency and the V6 Terrain. I wasn't able to find anything, but if you were to email us the last 8 digits of your VIN, we could investigate further. (Please, if you could, include a link to this forum in your email as I am not the only Customer Service Representative responding to the emails from here).
 
Regards,
Sarah
GM Customer Service

#177 of 297 Headlight sensor by robersabel

Dec 19, 2011 (8:05 am)

Parked 2012 Terrain in garage. Shut off vehilcle, exited, and closed doors. Noticed the headlight sensor blinking with red light. Please explain.
 
Robert

#178 of 297 Re: Headlight sensor [robersabel] by ray80

Dec 19, 2011 (1:42 pm)

Replying to: robersabel (Dec 19, 2011 8:05 am)
I believe that is part of the security system, blinks to let you now its active

#179 of 297 2012 Terrain leaking radiator by okbeartoy

Jan 16, 2012 (7:37 am)

It's my day for GM repairs, took my 2012 Terrain in for a fluid leak at the front of the vehicle. Was told it was the radiator leaking, must be replaced, at 1800 miles.. Service writer indicated he had seen several of them like that. How's that for GM quality?
 
Dropped a 2011 Cruze off at another dealer just before this one, it has electrial problems...
 
Both are nice cars but I am disappointed with the quality.

#180 of 297 Re: 2012 Terrain leaking radiator [okbeartoy] by gmcustsvcsarah

Jan 16, 2012 (9:07 am)

Replying to: okbeartoy (Jan 16, 2012 7:37 am)
I am sorry to hear that both your Terrain and your Cruze needed to be taken in. Please keep us up to date on the progress of the repairs on the radiator, and with the electrical concerns.
If you would like for us to get involved and follow up with your dealership(s), please send us an email with more information including your name/Edmunds username, the last 8 digits of your vehicle(s) VIN(s) and current mileage, and the name of your dealership(s).
 
Regards,
Sarah
GM Customer Service

#181 of 297 Terrain Rear Vision Camera by mahood1

Jan 24, 2012 (11:38 am)

My 2010 Terrain's rear vision camera worked perfectly for 2 years then suddenly any light behind the vehicle became a glare at night and in the daytime it would display a vertical white line. GM has a service bulletin (PI0385) stating that the vertical line is "expected under normal operation". The bulletin applies to 2008-2012 GM Passenenger Cars and Light Duty Trucks. The dealership replaced the camera to fix the glare but the white vertical line remains. GM Customer Assistance "David" spoke to me 3 times then sent me back to the dealership saying he could not see the problem so he had no solutions.
GM does not want to cover this under warranty. Why?
I have a thought that this is a serious problem with the CCD sensor. If the white line had been there from day one I would accept the rationale -- however it wasn't so it is a warranty problem that affects many GM vehicles. Please suggest causes and solutions. Thank you.

Messages Page 19 of 31

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