297 messages,
Last post on Apr 15, 2013 at 3:29 PM
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GMC Terrain Forum.
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GMC Terrain, Car Comparisons, SUV
#288 of 297 Re: Just purchased 2010 Terrain 2 days ago [mike466]
by esullivan
Mar 22, 2013 (7:31 am)
The dealership is saying you have to check your oil regularly at every fill-up and you can only use a certain grade oil like they are the only ones who can change it. Seems strange it has run for over two years with no problem, If they are saying this is normal, why didn't it do it the first two years. Last gm for us.
#289 of 297 Re: Just purchased 2010 Terrain 2 days ago [esullivan]
by ray80
Mar 22, 2013 (11:25 am)
I think if you weed through the posts that deal with the oil consumption problem (check the Equinox forum) you might find it takes some time before the problem develops if you have one of the bad engines, maybe 30 or 40 K miles. I don't know about every fill-up to check the oil, but I do check on regular basis, my vehicle, my job to make sure everything is good with it
#290 of 297 Re: Just purchased 2010 Terrain 2 days ago [ray80]
by steve_ HOST
Mar 22, 2013 (12:47 pm)
I don't know about every fill-up to check the oil
It's a good habit to get into, and since I tend to go several weeks between fill-ups, I usually check the oil at the gas pump. If I'm on the road and filling up frequently, I'll skip a few checks. What I'm lazy about is checking the tire pressure (no TPMS on my older cars).
#291 of 297 Re: Just purchased 2010 Terrain 2 days ago [mike466]
by bwall2
Mar 22, 2013 (1:29 pm)
The car is a piece of junk. I have a 2011 - purchased new. Already had some "camshaft actuator" quit - first car ever to stop on the road! And I have had lots of vehicles. Gas mileage - take it to Star Buick/GMC in Quakertown, PA. They did a consumption test on mine - said it get 38.9 mpg! I asked them where the rest of the gas is going???? The best it gets on the highway, perfect driving conditions - 27. I wrote a letter to the owner of this dealership - He owns several - never responded to me. I tell everyone I can about that dealership and about that vehicle. Bad news!
#292 of 297 Re: Just purchased 2010 Terrain 2 days ago [mike466]
by gmcustsvc
Mar 25, 2013 (7:35 am)
Did you ever do an oil consumption test with your dealership, mike466? Let us know if this is something you were interested in - we can be reached via email at socialmedia
gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
#293 of 297 Re: Just purchased 2010 Terrain 2 days ago [gmcustsvc]
by esullivan
Mar 25, 2013 (7:53 am)
It is in the shop today because we were getting really bad fumes inside the car. Will see what they have to say. Not happy with their attitude.
#295 of 297 Oil Dirty / Engine issues?
by wmu2007
Apr 01, 2013 (11:08 am)
We have had our Terrain since Dec 2009 - it has been a total disappointment.
Most recently in Dec 2012, oil was over 5 qts on the dipstick and it seemed very dirty, smelled like gas - SUV had been driven less than 3,000 miles after oil change. Took it to the dealership - they told us it was not over 5 qrts but it needed more oil - what they did not realize I took a few pictures of the dipstick before taking it in. After taking it back 2 times, they ended up replacing the fuel pump.
Since we don't drive it much - now again 2,300 miles into it - the dipstick shows over 5 qts of oil and it is almost pure black. The SUV has only 34,000 miles.
I have called GM Customer service in December and they really don't seem to know what is going on, to make things worse, I think the dealership was mad that we had called them instead of just going back to the dealership. Our friends have an Equinox and after 45,000 miles and similar issues with the fuel pump, GM finally put in a new engine.
I requested the dealership to do a scope into the engine to see if there are any issues but they refuse, stating that they only do it on rare occasions.
Please let me know if you have had similar issues. It is very tempting at this point just to get an attorney. Not to mention the loud noise the car makes and the awful shifting.
#296 of 297 Re: Just purchased 2010 Terrain 2 days ago [bwall2]
by esullivan
Apr 15, 2013 (3:21 pm)
Had car in last of March for all these problems and today the Check Engine light came on again. VERY FRUSTRATED.
#297 of 297 Gmc terrain problems.
by esullivan
Apr 15, 2013 (3:29 pm)
Had this in the last of March for oil problems, check engine light and fumes. Had timing belt and a lot of other stuff done. CHECK ENGINE LIGHT came back on tonight. VERY FRUSTRATED with GM.