Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs Isuzu Rodeo Rodeo Frame Rust
80 messages, Last post on Nov 25, 2009 at 9:07 AM
You are in the Isuzu Rodeo Forum. Your Hosts are steve_ & tidester
|
Replying to: hbriggs (Jul 10, 2009 12:12 pm)
|
|
|
Replying to: bru75 (Jul 21, 2009 5:14 pm) |
|
|
Replying to: screwedagain (Jun 26, 2009 11:49 am) Please do this asap, as the more info Mr. Rinehardt gets, the better our case is for a recall for these Rodeos and Passports. Contact me if you have questions. M Dear Mr. L......, My name is Derek Rinehardt. I am a federal investigator with the Department of Transportation in Washington, D.C. We are conducting a formal investigation of 1998 through 2002 model year Isuzu Rodeo / Honda Passport vehicles for a potential safety related defect involving the rear suspension lower link components separating from the frame due to corrosion. Thank you for filing a complaint with us in April. It is helpful to our investigation. As we gather more details it is sometimes necessary to contact the complainants for additional information. Your complaint suggests that your vehicle may have experienced the condition we are investigating. If you wouldn't mind, please answer the questions below (even if you no longer the vehicle) to supplement the information you have already provided us. The questions may seem trivial and some may be redundant to your complaint but are very important to us. 1. If you did not provide the VIN of your vehicle with your complaint please do so. 2. Are you the original owner? a) When was the vehicle purchased? b) Has the vehicle been primarily driven in you current state of residence? 3. What was the date of the incident? 4. Were you the driver of the vehicle when the incident occurred? a) Were there other passengers in the vehicle at the time of the incident? 5. Please describe in detail the specific occurrence when you became aware that the lower link failed in your vehicle. 6. Please also answer the following to supplement the prior information you have provided. a) Approximately what time did the incident occur? b) What were the weather conditions at the time of the incident? c) Warning Signs: i) Were there any warning signs alerting you to an impending issue with your vehicle? ii) If there were warning signs please describe the warning signs. (i.e. noise, etc.) iii) How long prior to the failure did you notice the warning signs? d) Which component failed (right or left)? e) How many miles were on your vehicle at the time of the failure? f) How fast were you traveling when the failure occurred? g) What type of road were you traveling on (i.e. two lane road, highway, residential street, etc)? i) If you recall the exact location please provide that information (for example the intersection of ABC Street and XYZ lane) h) What were the traffic conditions? (light, moderate, heavy) i) Were you able to maneuver the vehicle to the side of the road? i) Was your vehicle stranded in a lane of traffic? j) If the vehicle was left inoperable did the vehicle require towing? i) How long did it take for a tow truck to arrive? Where was the vehicle towed? k) At the time of the incident were you using your vehicle to tow a boat, trailer, etc.? 7. Has the issue been corrected on your vehicle? If so how was it corrected? 8. Did you report the issue to Isuzu / Honda? If so what did Isuzu / Honda say in their response to you? Also, please feel free to add any additional relevant information (including pictures). Thank you again for filing your complaint and contributing to our investigation. Best Regards, Derek L. Rinehardt Safety Defects Engineer / Federal Investigator U.S Department of Transportation National Highway Traffic Safety Administration Office of Defects Investigation, Vehicle Controls Division 1200 New Jersey Ave, SE W48-219, NVS-213 Washington, DC 20590 Office: (202) 366-3642, (877) 536-8368 x63642 Fax: (202) 366-1767 |
|
|
Exactly how did you receive this letter/Email? I have sumitted a complant to Isuzu and NHTSA and they have all my information to contact me and have not. How did you receive this notice?
|
|
|
Replying to: howardru (Jul 27, 2009 5:29 pm)
|
|
|
Replying to: bru75 (Jul 21, 2009 5:14 pm) |
|
|
Replying to: marinaky (Jul 27, 2009 5:58 pm) I already have a Isuzu Case # and NHSTA Case # from whent his happened last month. Still never got anything from NHTSA. Either way, I already completed the paperwork, answered the questions and attached detailed photos of the rusted control arm. Already FAXed to him tonight and have a hard copy going out in the mail tomorrow. Thanks for the heads up. That's 2 voices now! |
|
|
Better yet, why wait for the U.S. Postal Service to lose your letter to Derek L. Rinehardt. Here is his email address so that you can email him your letter and photos! drinehardtdot.gov |
|
|
Well, I contact Isuzu in California and was told it was not a "big problem" and that i was virtually the only complaint they had about frame rust and rot. We were told the car (2001) was totalled with 80,000 miles on it. So, we did have it fixed as the insurance told us it was not there problem and Isuzu told us it was not there problem and we owed $ on this car. It looks brand new.... Any ideas??/ Bbrown55
|
|
You are here:
Forums
SUVs Isuzu Rodeo Rodeo Frame Rust
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2004 Isuzu Rodeo
2003 Isuzu Rodeo Sport
Browse by Board
Browse by Topic
Today's Chats
