- #5 of 12
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Re: 2009 Town and Country - dashboard lights [dstep]
by jpf
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Jul 14, 2009 (7:34 am)
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Replying to: dstep (Jul 14, 2009 3:35 am)
These issues may be related. Follow attached link. Good luck.
http://townhall-talk.edmunds.com/direct/view/.f1ddee4
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- #6 of 12
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Re: 2009 Town and Country - dashboard lights [dstep]
by tracyb11
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Jul 14, 2009 (1:35 pm)
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Replying to: dstep (Jul 14, 2009 3:35 am)
Hi - it took about six weeks to get our van fixed. They ended up stripping the entire van (yes, my new van that had 425 km on it) down to the frame -- seats, console, carpet, you name it all came out, and then they finally replaced the dash. Apparently there was a faulty computer piece somewhere in the dash. We had to get a lawyer involved as our phone calls were not returned from the dealer or the service centre. We have asked to return the vehicle and our request was refused. When the van was being re-assembled, there were two pieces of plastic that were broken. We are now waiting for those parts to arrive so they can be replaced. The van was returned to us dirty, the automatic windshield wipers don't work, and one of the sliding doors is not working properly. If our issues were resolved, I would say more. In the meantime, I wish you luck getting your van fixed.
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- #7 of 12
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Re: 2009 Town and Country - dashboard lights [tracyb11]
by boesman1
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Jul 15, 2009 (4:45 am)
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Replying to: tracyb11 (Jul 14, 2009 1:35 pm)
sounds like you may have gotten a lemon....as wacky as this problem is there appears to be others that have similar issues. Could be a quality control issue somewhere in the supply chain, its too bad you are stuck in the middle of all this - best of luck !
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- #8 of 12
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Re: 2009 Town and Country - dashboard lights [tracyb11]
by fedewa
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Sep 16, 2009 (5:31 pm)
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Replying to: tracyb11 (May 14, 2009 5:11 pm)
We also have 2009 and with the same problem. The dealership cannot figure it out. They say I have to bring it in when it happens. Well, it doesn't happen all the time. Our problem seems to happen when we turn right. I think there is a short in the sensor for the tire pressure and it is shorting out everything, but the dealership won't believe a women and check it out.
did you ever get your problem fixed?
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- #9 of 12
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Re: 2009 Town and Country - dashboard lights [fedewa]
by tracyb11
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Sep 16, 2009 (7:06 pm)
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Replying to: fedewa (Sep 16, 2009 5:31 pm)
Hi - the entire dash was replaced which has fixed the problem with the lights. We have also had one of the heating elements in the front heated seats replaces. The automatic windshield wipers don't work and we have now been told that we need to get a command start installed to make them work. The dealership is working to see if they can get us a complimentary one but still. In addition, both sliding doors make horrific noises when they are opened and the anti skid light comes on whenever it wants. They can't seem to figure out what is going on with that. I can't explain how frustrated and disappointed we are with this purchase. On one hand, we are thrilled with the features that make traveling with children so much easier. On the other hand, it is in the repair shops for weeks on end. Usually when we take it in for one day, it ends up taking a week to fix something and when the van does come back there are more broken pieces than fixed pieces. For example, when the heating element for the seat was replaced, the side panel on the bottom of the seat was not reinstalled properly and has now broken. So we are waiting for a new piece to be ordered.
I hope you have better luck getting your van fixed.
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- #10 of 12
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Re: 2009 Town and Country - dashboard lights [tracyb11]
by freichels
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Sep 27, 2009 (3:11 pm)
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Replying to: tracyb11 (May 14, 2009 5:11 pm)
We are having the same problem. Randomly, the windshield wipers come on, all dashboard lights come on, the gauges go to zero. After a couple of seconds the wipers and lights go off and everything is fine. It never makes the car kill. Sometimes it happens while driving, sometimes it happens when parked.
Today it did it three times in a row. Makes me nervous to drive. I'm going to bring it in tomorrow to get looked at.
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- #11 of 12
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Re: 2009 Town and Country - dashboard lights [tracyb11]
by wantanewcar2
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Nov 18, 2009 (7:48 pm)
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Replying to: tracyb11 (May 14, 2009 5:11 pm)
We have a 2005 Town and Country. I had originally made a post on the electrical problems site, but this seems similar to my problem (dashboard disco). My dashboard lights started off with a mild flicker. Now it is at a point where all the lights (check engine, ABS, low fuel light) flash on and off; in addition the dials of all the gauges spin round, the HVAC blows while in the off position, the radio crackles, etc. All these problems are intermittent. I now am experiencing the added bonus of the ENTIRE vehicle dying while I am driving. This is obviously a safety concern as the vehicle is moving with no power brakes or power steering. I have had it in the shop at least 5 times and they can't figure it out. My plan is too trade my car in within the next week for a Sienna (assuming it behaves when I tried to trade it in!). I was wondering if you figured out at solution to your problem?
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- #12 of 12
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Re: 2009 Town and Country - dashboard lights [wantanewcar2]
by tracyb11
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Nov 18, 2009 (8:55 pm)
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Replying to: wantanewcar2 (Nov 18, 2009 7:48 pm)
Hi,
Our dashboard problems were fixed when they replaced the entire dashboard. But the van is in the repair shop at every three weeks -- it goes in for one thing to be fixed and comes back with four or five more things broken. We phone and complain and then have to wait for parts (which are always on backorder). Then we take it in only to find that the computer diagnostics show that other things need to be replaced, the parts are on backorder and so it goes. For example, they installed a command start (the only way that the automatic windshield wipers would work) and broke the cruise control when they installed it. When they replaced the defective heating element in one of the seats, they broke one of the side pieces of the seat. The list goes on and on.
We looked at a Sienna before we bought our van and I really wish that we had bought the Sienna. I can't say one good thing about the van or the service we are getting and to be honest, I'm embarrassed that we bought it (and that we spent so much money on it). Good luck - I'm sure your new van will be much better!
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