Last post on Oct 08, 2012 at 10:04 AM
You are in the Ford Escape
What is this discussion about?
Ford Escape, AM General, SUV
#1 of 21 '09 Escape loses power
Apr 27, 2009 (5:57 pm)
Hope I can get some assistance with this issue. I bought an '09 Escape in September. Since new as it is warming up there is movement in the accelerator pedal. Additionally, it frequently loses power if I go to accelerate from a stop....it literally will do nothing.
I brought it in to the dealer. They confirmed another customer with the same complaint. They don't have a solution for it. Service claims Engineering is working on the problem. It will be interesting to see what Ford has to say if this results in an accident.
Any suggestions on what it might be?
Thanks for your help!
#2 of 21 Re: '09 Escape loses power [johnruns]
Apr 28, 2009 (4:09 am)
What engine is your Escape? V6, 4 or hybrid? This is important info. required to assist you.
#3 of 21 Re: '09 Escape loses power [bdyment]
Apr 28, 2009 (2:32 pm)
The engine is the V6. I was back at the dealership today...still no update from Engineering.
#4 of 21 Re: '09 Escape loses power [johnruns]
Apr 28, 2009 (2:33 pm)
#5 of 21 Re: '09 Escape loses power [johnruns]
Sep 14, 2009 (2:24 pm)
I have the same issue - did this get resolved to your satisfaction?
#6 of 21 Re: '09 Escape loses power [antoninb]
Sep 14, 2009 (4:34 pm)
No, it's been a year and it has not been fixed. I don't believe they have a fix for it. Another customer is having the same problem. It is at the dealership now and a technician from Ford head office is suppose to be visiting the dealership to look over the vehicle. It is a dangerous scenario that they are gambling with since they know there is a problem. If something should happen in the way of an accident they can very well be liable for this.
#7 of 21 Re: '09 Escape loses power [johnruns]
Oct 05, 2009 (7:32 pm)
I have the same problem. Any fix yet??
#9 of 21 Re: '09 Escape loses power [pats1]
Oct 06, 2009 (9:15 am)
No fix for it. In fact it is at the Oakville plant as we speak. They're claiming they cannot reproduce the problem. In fact they are saying a 4 second delay is normal on this vehicle...
So basically I'm making this up and they can't fix it. But they won't take it back either AND they won't give me anything in writing assuming any liability.
Even the dealership acknowledge this problem and was willing to take the vehicle back and get me something new. I had put $6,000 down on the lease. Dealer was going to reimburse me $2,000 and put in a request to Ford for the other $4,000 to put down on another Ford vehicle.
It seems the sunny days of sales is ok, but they won't take responsibility for the product after they take your money.
They keep reiterating that they cannot duplicate the problem. I am in the car all day as a Realtor. I tried to explain to them it is intermittent. So they're telling me if they cannot duplicate it then it doesn't exist!
All it's going to take is one accident and "it" will hit the fan. I've already had one near miss.
I will be filing in small claims court within a week.
Feel free to contact me direct at my email address.
#10 of 21 Re: '09 Escape loses power
Oct 06, 2009 (12:08 pm)
Despite an update to the vehicle computer a few weeks ago, I'm still seeing no major improvement. So they're saying that it's reasonable to expect a 4-second delay in the ability of the transmission to respond? I can think of a number of different scenarios under which I'd be dead or seriously injured if I needed to wait 4 seconds for my transmission to respond.