Last post on Sep 10, 2013 at 11:49 AM
You are in the Toyota Corolla
What is this discussion about?
Toyota Corolla, Steering, Sedan
#552 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [shouravv]
Dec 23, 2010 (8:07 pm)
You're welcome for the link. It is kinda hard to find. Even on the ODI website where one should be able to search for TSB's it is NOT listed. I will look at my paper work and let you know after the 1st of the year.
I am somewhat combining my answer for you 1&2- As far as I am aware there is no way to re-program it internally. It has to be Removed and Replaced. That being said it would be best IMO for an owner to have toyota do the R&R because it is covered by them. It is a labor intensive process because of where the module is located. I did not see any adverse affects of toyota doing the R&R for me (i.e the dash has to come off and I was concerned it might rattle, but no such issues have shown up since the TSB fix). But, your 'understanding' of toyota reluctance to do the costly R&R is exactly what I am thinking...that and the press it would generate.
I did not see the same thing you saw in the TSB about replacing it even if the customer is still unhappy, but I don't think that is out of the realm of possibilities given the issue IMO.
#553 of 667 Re: Assembly [astrosgp]
Dec 23, 2010 (8:46 pm)
My corolla is a "1N" VIN so the issue is not tied to a plant per say as far as I can tell.
1N stands for the NUMMI plant (RIP) in Fremont, California. A plant that I actually toured all day as part of a class I was in while obtaining my degree.
By all means - go get the TSB and print it out and take it in and tell them your vehicle is having the centering problem! You are covered by 36 months or 36K miles by the TSB so you are still under its coverage
Here is the link to the TSB-
#554 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [terceltom]
Dec 23, 2010 (9:49 pm)
The investigation is still on going so we shall see. Investigation summary link-
http://www-odi.nhtsa.dot.gov/cars/problems/defect/defectsummary2.cfm?inv_id=1922- - - - - - - - - - - - - - 4&type=VEHICLE&typenum=1&cmpt_id=1&prod_id=400766&make=TOYOTA&model=COROLLA&mode- - - - - - - - - - - - - - l_yr=2009
You can really only speak for yours as I can only speak to mine. And besides the NHTSA investigation all one has to do is a google search to see how many people are out there and how many other forums beside this one are generating hits/posts......
"On another note, don't you test drive the actual car you are going to purchse and not some kind of test drive vehicle?"
Nope. And I am not the only one if you go back thru all the posts here. Who knows what a test vehicle has been thru? Do you have some way of knowing this since the vehicle I test drove had 538 miles on it? As far as I am concerned the test vehicle could have been borrowed to move someone. Who knows?
I am pretty sure I know what mine went thru since the odometer had a 1 mile reading on it which is the same mileage listed on my sales invoice. (I suspect that it rolled off the factory floor and driven to its spot in the holding lot at the factory then driven onto a truck for dealer delivery then driven off the truck and onto the dealer lot then driven over to detailing for a quick cleaning and then around the back of the lot to the front for me to drive home)
And I did not know about this issue until AFTER I bought it. And the first time I took it back (and others that I have seen in the NTHSA reports) was within hundreds of miles not thousands or tens of thousands but hundreds of miles.
Since the issue had been on-going for over a year BEFORE my purchase don't you think toyota should have told me - Hey, even though the test car you drove didn't have a centering issue some people have expressed concern about it and therefore the one you may take off the lot could have the issue and it is how the feel is or it was designed that way and you will need to get used to it (as I and others have posted we were told it was a design issue or it drives that way and we need to 'get used to it' or that it is tire pressure or alignment or crowns in the roads or *insert excuse here*causes it when we take it back in again and again and again....). No? Why not? I mean, if that IS the way it COULD drive or be interpreted that way by someone (cause that's what they told people when they brought it back to be looked at so they clearly had the answer AFTER purchase) then why not tell the potential buyer upfront?
Glad to hear you are not having any problems w/ your corolla. I clearly had an EPS issue and just want to share my experience and knowledge with others that may be in the same boat. It was not a pleasant experience and if it saves one person time or hassle or gives them peace of mind then that's all I can hope for now isn't it?
Corolla EPS TSB link-
#555 of 667 Re: 2009 Toyota Corolla Steering Problem EPS [amg1099]
Dec 26, 2010 (6:50 pm)
I couldn't agree more with amg1099's message. Why should we "have to" get used to a steering that's so light you can't even feel it as you drive. I have pretty steady hands and it's still driving me nuts, how this steering seems to weave to the left and right. I drive small vehicles like Honda Civic's, Mistsubishi Galant (all of which I owned), Toyota mini-trucks, etc. for the last 26 years, 8 to 10 hours a day, and I've never had the problems with steering that I've had on my 2009 Corolla S. I'm a courrier driver and do freeway as well as city. My Galant had really "sensitive" steering, but I finally got used to it, but after driving over 4000 miles, I'm still struggeling with the steering on this Corolla. I'm appalled at the lack of caring and response I'm reading about Toyota's lack of response to this issue. For a company so huge, and so important, Hey...........????????? whats up??? Oh, I bet I know what's up....... a huge loss of money if they admit they might have "screwed up", along with their recent recalls on the gas pedal issue. I loved my old Toyota mini-trucks (400,000) miles out of both of them, but now it seems like it's all about the money (as if they aren't making enough). Marc Trainor.
#556 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [sjarea]
Dec 27, 2010 (8:53 am)
OMG, you should never purchase a car without test driving the exact vehicle you are going to purchase!
#557 of 667 Re: 2009 Toyota Corolla Steering Problem EPS [marctrainor]
Dec 27, 2010 (8:55 am)
Take it in and allow them to fix it, it won't cost you a penny. Toyota is aware a few of these newer Corollas have steering problems.
#558 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [terceltom]
Dec 30, 2010 (10:03 pm)
I do not buy what you're selling my friend.
I think you would be right in the case where someone buys a vehicle and then has 'buyers remorse' over the decision they made to purchase that make/model.
That is not the case with the people posting about EPS issue nor the cause of the NHTSA investigation into toyotas EPS issue. I say that because people who have the EPS issue classify it as a safety issue not an aesthetic one like - I don't like the color now or I wish the window controls were different or I had gotten the one with the intermittent windshield wiper function instead of wipers that are just on or off and wish I got a different make or model.
I have never ever had a problem buying the two previous brand new toyotas from stock off the lot after driving their test models(or from any other manufacturer and I have bought lots of new cars over all my years and most people I know do it exactly as I do and also do not have any problems).
And to be told what tom after testing the one I was going to buy? That it's 'how EPS feels' or the tire pressure is wrong or the crown in the road causes it or it's the alignment because that is what they would have told me or anyone else. Perhaps toyota should have tested them all before selling them?
Why should a test model drive or steer any different than the one I am going to buy?
What do you think they would have told me or done different?
Let me just put mile after mile on new cars that I MIGHT buy? Of course not. That is why they have test vehicles to begin with. Otherwise some yahoo could come on the lot and want to drive all their stock to "find the one". It does not and will not ever work or happen that way.
But, when all else fails I guess you can always fall back on blaming the customer... Because that is what toyota was doing IMO. And some have even bought tires and paid for alignments, etc. to 'fix' this problem from what I have read since during the 1.5yrs after this generation (#10) went on sale. IMO that is pretty sad.
It is NOT the general public's job to do Quality Assurance for toyota after buying the vehicle.
Here is the link to the NHTSA report summary-
http://www-odi.nhtsa.dot.gov/cars/problems/defect/defectsummary2.cfm?inv_id=1922- - 4&type=VEHICLE&typenum=1&cmpt_id=1&prod_id=400766&make=TOYOTA&model=COROLLA&mode- - l_yr=2009
Here is the .pdf of the TSB-
#559 of 667 Re: 2009 Toyota Corolla Steering Problem EPS [marctrainor]
Dec 30, 2010 (10:07 pm)
I agree with you 100%
#560 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [sjarea]
Dec 31, 2010 (5:12 am)
"I have never ever had a problem buying the two previous brand new toyotas from stock off the lot after driving their test models(or from any other manufacturer and I have bought lots of new cars over all my years and most people I know do it exactly as I do and also do not have any problems)".
Well you have never had a problem until now did you? To each his own, but I would never settle on a $20,000 purchase without checking out or test driving my purchase first. I think your dead wrong that most people will spend $20,000 without a test drive of their particular vehicle first.
"Why should a test model drive or steer any different than the one I am going to buy"
Well it shouldn’t but sh*t happens you know. Why does one banana in a bunch go brown and the others don’t? Why do you get one flat tire at a time and not all four? Some cars come off the assembly line with problems because assemblers and even machines are not perfect my friend. Do you think a dealer would want you to test drive one of these particular vehicles with the EPS problem or do you think he would pick-out a problem free car for you to test drive? If he wants to sell you a car he’s gonna want you to test drive the cream of his inventory not a lemon.
#561 of 667 Re: 2007 Santa Fe vs. 2010 Corolla Steering [terceltom]
Dec 31, 2010 (7:12 am)
Do you think a dealer would want you to test drive one of these particular vehicles with the EPS problem or do you think he would pick-out a problem free car for you to test drive? If he wants to sell you a car he’s gonna want you to test drive the cream of his inventory not a lemon.
Yes! That is exactly what I am saying. They picked the test models. Toyota had knowledge of this issue for almost 2yrs until the fix came out. It was an issue not only on the corolla, but other models that had the same EPS controls. They initially told people a myraid of excuses that caused it or said they did not know of the issue. It took an NHTSA investigation into this issue before they started to address it(six months after the investigatoin opened they came out w/ a fix. Shocker. NOT.).
So, yes, they picked test models they knew in advance that did not have the EPS issue and let people drive of the lots w/ cars they did or did not know had the issue directly even though they knew such and issue existed IMO.
Also, anyone can go into the NHSTA Database and pull summaries of people that said they tested the one the bought and still did not find out until later. So, if a buyer is unaware of the issue and the dealer does not even acknowledge the issue when they have known something was up for two years then of course they are going to pull models w/out the issue and let people test drive that one.
Therefore I still do not buy what you're selling about whether I should test the car I buy. It is not as 'slam dunkable' as you try to make it seem. It just makes no sense in light of everthing else.
Why? Because toyota decided that they should go w/ chips in the EPS module that were NOT flash change enabled. That is a cheaper option than going w/ a chip (EEPROM) that are flashable. Meaning there is not way the replace or update the chip in the EPS module thus it has to be replaced which is costing them money!
Like you say - stuff happens.