Last post on May 11, 2013 at 12:33 PM
You are in the Toyota Venza
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Toyota Venza, Car Buying, Car Comparisons, SUV
#115 of 140 2011 Venza - rough ride quality
Nov 30, 2011 (6:40 pm)
After test driving multiple 2011 Venza FWD models (both V4 and V6), purchased a well equipped V6 FWD. Immediate reaction was that ride was very rough, much different than test drive models. Determined that dealer delivered vehicle with excessive tire pressure. Adjusted all four tires to recommended pressure but found no noticeable change in ride quality. Drove vehicle approximately 200 miles on mostly highway roads and car exhibited excessive and consistent bounce.
Concerned about safety, took the vehicle to a dealer and had a technician take a highway ride with me. When we returned to dealership, service manager asked tech his impressions of the ride. He answered "horrible", said it was stiffer and bouncier than a Tundra or Tacoma. They put car on a lift and found no obvious technical issues. They called Toyota who said there are no known technical issues and claimed that a "stiff" ride is typical.
Although we liked the vehicle very much, we were unwilling to accept a truck like ride from a passenger car. My other vehicle is a 2006 Honda Pilot and the ride quality of the Pilot with 78,000 miles was significantly smoother than this brand new car.
We contacted the selling dealer and explained that this vehicle was not indicative of other Venza's and that we wanted to return the vehicle and void the sale. To their credit, they agreed to return the car for full credit. This was a remarkable act of customer service and we will certainly make every effort to buy another vehicle from this dealer.
To those looking to buy a Venza, make sure you take a highway test drive with the actual vehicle you intend to purchase. Buyer beware!
#116 of 140 Re: 2011 Venza - rough ride quality [mbcac]
Dec 01, 2011 (7:25 am)
Can't complain about a rough ride, but we did have some road handling issues with our 2009 certified used Venza with 8,000 miles on it. Finally took it to the dealer and they recalibrated the alignments. Drove much better, but seems to get "out of whack" easier than previous cars I have owned. The wind noise in this car is my biggest issue. On a windy day it is horrible; on a normal day it's annoying at the least. I have put down rugs and mats in the back but it doesn't help much. Only when the back has some cargo in it does it make a difference and then not nearly enough. The Venza is very stylish, seats are comfortable, and it drives well enough (albeit keeping the alignments in balance), but I would agree that Toyota has cut some corners on the car. Considering the price tag on the Venzas, I would expect a more complete quality package. Interior materials are not the quality they should be, wind noise is unacceptable, and overall equipment details are just not what you would expect. For example, there is a tire pressure monitor light, but it doesn't tell me which tire is low. My KIA Sedona van took it one step further and indicated which tire was low. Very helpful! If KIA can do it, why not Toyota? I'll drive this Venza for awhile, but I'm headed back to KIA or Hyundai one of these days. More bang for the buck and reliability is great. I never had an issue for the 75,000 miles I drove my Sedona.
#117 of 140 Re: 2011 Venza - rough ride quality [horsepower4]
Dec 07, 2011 (12:05 pm)
I am waiting for a 2012 venza to drive and to compare to a 2012 HL. not sure which one I will go with.
I have test driven several vehicles with 20" low profile tires, e.g. Ford Edge, Venza, etc. They all give a harsher ride than cars with higher profile tires.
I was not bothered by the venza (and I verified the tire pressure before the test drives), both in the street or on the highway. It certainly gives a less smooth ride than the 2011 HL v6 with fairly large tires, but with a more foregiving profile. Hope that helps. rr70
#118 of 140 Re: 2011 Venza - rough ride quality [mbcac]
Dec 07, 2011 (8:22 pm)
I also made the mistake of not highway testing my 4 CYL AWD Venza before buying. Passengers in the back seat cannot wait to get out. I took my Venza on a roadtrip. After 2 hours I was ready to shoot myself. My wife had to climb in the back seat and tend to our newborn and the backseat ride was worse yet. I am planning to return our venza in hopes of getting something else.
This is our second Venza within 4 months. After several trips to the dealer, they were unable to get the used V6 AWD Venza that we purchased to go down the road striaght. they determined that the car must have been wrecked and decided to give us our money back.
Buying a Venza has been one of the worse decisions of my life.. I stuck with a car that rides like crap..
#119 of 140 Re: Sun Visor Extension...or lack thereof [mmccloskey]
Dec 14, 2011 (1:35 pm)
Great idea to check on an RX visor. I too traded in a 2008 HL Limited (only because it was just too big for me to handle easily), but I have regretted it simply because of the little things Toyota scrimped on like the visor and cheaper finishes. Plus, the ride is definitely not that of a "premium" vehicle.
If the RX wasn't so expensive to own I would get another one, but we are looking at retiring in a couple of years and just don't need that kind of expense.
Thanks for your idea for the visor.
#120 of 140 Re: 2011 Venza - rough ride quality [venzaruffrider]
Dec 15, 2011 (8:05 am)
You might try dropping back to 17" or even 16" wheels thereby having a taller tire sidewall to help absorb the bumps. Slightly wider doesn't hurt either, more roadbed contact CSA, mine are 17X8.
#121 of 140 Re: Toyota Venza New Owners Report [steve_]
Jan 05, 2012 (10:50 am)
2011 FWD, I4, Aloe Green Metallic
Panoramic Sunroof, Pushbutton start package.
I am close to my second tank of gas at a somewhat disappointing 25mpg. Aside from hopes of better fuel mileage I like it!
#122 of 140 Re: Toyota Venza New Owners Report [roadventure]
by Stever@Edmunds HOST
Jan 05, 2012 (2:01 pm)
Sounds sweet, congrats!
Just give it some time. Some people get good mpg right away but my minivan took 10,000 miles to really hit its stride with good mpg.
#123 of 140 Re: Toyota Venza New Owners Report [roadventure]
Jan 06, 2012 (8:24 am)
The mileage you are getting is quite good and will certainly improve with more miles driven.
I have a 2011 FWD V6 and am getting an average of 24.5mpg (calculated manually) with a bit over 1600 miles since my purchase in mid-October. I realize the I4 will get overall better mpg than the V6 but the V6 is extremely quiet and even under brisk acceleration it's still barely detectable. Some owner reviews have commented on the I4 being a bit noisy under heavy acceleration but I guess it all depends on how sensitive you are to certain sounds.
Regards - M. J. McCloskey
#124 of 140 Re: Toyota Venza New Owners Report [roadventure]
Jan 06, 2012 (9:13 am)
Your mileage should improve. Our 2009 I4 FWD Venza consistently exceeds the sticker mileage. We are getting anywhere from 25-27+ in town; 27+ city/hwy combined, and as high as 34 on interstate driving. Driving 55 on the highway will drastically improve mileage if you aren't in a hurry! There are some things I don't like about the car, but mileage isn't one of them.