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Mazda CX-9 Warranty/Certification

6 messages,  Last post on May 18, 2009 at 1:42 PM

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#3 of 6 CX9 Warranty - Change in loaner car policy by tj4 May 11, 2009 (6:16 am)
I found out today that Mazda has changed there loaner car policy, They say the car must be undrivable or that the repair will take more than 4 hours in order to get a loaner car.I'm not to happy about this since I need to take my CX-9 in a 2nd time for the same ticking sound.   Replies to this message: ceric (May 11, 2009 8:21 am)
#4 of 6 Re: CX9 Warranty - Change in loaner car policy [tj4] by ceric May 11, 2009 (8:21 am)
Replying to: tj4 (May 11, 2009 6:16 am) I can understand that you are not happy about the "ticking sound" repair. However, Mazda loaner policy is reasonable and is WAY better than Toyota/Honda. I don't know of any Toyota/Honda dealers in SF Bay Area that offer loaner cars AT ALL. Shuttle is what you get or discounted rental cars on site. I have used the loaner from Mazda once on TSB repair. Loaners are also available for major service such as 30K/60K. This is as good as any Lexus loaner policy. When I owned my BMW, they didn't even offer loaner vehicles at all. Rental coupon was what I got. Usually a free Korean Elantra at that time. For others, one needed to pay more.
#5 of 6 CX9: After-market hitch vs. Warranty by chrisgoodall May 18, 2009 (10:38 am)
Can anyone share their interpretation of the CX9's warranty vis-a-vis the installation of an after-market hitch? I'd like to bolt on a hitch for mounting a bike rack.   Thanks! ~Chris Replies to this message: ceric (May 18, 2009 1:42 pm)
#6 of 6 Re: CX9: After-market hitch vs. Warranty [chrisgoodall] by ceric May 18, 2009 (1:42 pm)
Replying to: chrisgoodall (May 18, 2009 10:38 am) I have installed a class-III hitch on my 2008 CX9 for bike rack as well. What is your concern? Voiding the warranty?   No way it will. The Moss-Magnus. Act dictates that warranty on an OE part is voided if and only if the automaker can prove that an aftermarket part caused the OE part to fail. In your case, hauling bikes is not gonna cause any problem. It is way below the standard 2000lb rating w/o tow package.

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