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2011 Hyundai Sonata
5326 messages, Last post on Feb 15, 2013 at 11:34 AM
You are in the Hyundai Sonata Forum.What is this discussion about? Hyundai Sonata, Future Vehicle, Sedan
#5323 of 5326 Re: Headlight Lenses Cracking [slaterjones] by backy
Feb 14, 2013 (9:56 am)
Replying to: slaterjones (Feb 14, 2013 6:20 am)
First, take this to Hyundai Customer Support and see what they say. If they side with the dealer, tell them you are filing a claim under warranty and it's THEIR responsibility to PROVE the cracks were caused from external damage and are not a defect. Should be obvious, e.g. pitting or other damage on the outside of the lens where the cracks are... ALL the cracks. Some dealers are better than others re repairing a car under warranty. My dealer has been really good about it over the years with multiple Hyundais. The only claim they denied was when a clutch failed on my 2001 Elantra, they said they took it apart and said it had been "abused". I thought they were telling me one until I checked with the main driver of the car, my oldest son, and he admitted he had in fact "abused" the clutch many times. Also my wife (3rd driver of the car) admitted abusing it too.
- slaterjones (Feb 15, 2013 8:36 am)
- mcdawgg (Feb 15, 2013 10:29 am)
Replies to this message:
#5324 of 5326 Re: Headlight Lenses Cracking [backy] by slaterjones
Feb 15, 2013 (8:36 am)
Replying to: backy (Feb 14, 2013 9:56 am)
Thanks Backy, I appreciate the feedback. I'm going to take this to a different dealer than the one I got the car from. Maybe they will respond differently. It's worth a shot. I'll post an update after my visit. Cheers.
#5325 of 5326 Re: Headlight Lenses Cracking [backy] by mcdawgg
Feb 15, 2013 (10:29 am)
Replying to: backy (Feb 14, 2013 9:56 am)
he admitted he had in fact "abused" the clutch many times. Also my wife (3rd driver of the car) admitted abusing it too Wow, what did the wife and son admit to doing?
- backy (Feb 15, 2013 11:34 am)
Replies to this message:
#5326 of 5326 Re: Headlight Lenses Cracking [mcdawgg] by backy
Feb 15, 2013 (11:34 am)
Replying to: mcdawgg (Feb 15, 2013 10:29 am)
Hard shifts. The kind that prematurely wear out a clutch. The last such hard shift my son did actually broke the clutch pressure plate. It was the last such shift because after the car was repaired, I took the car back from him and instead let him use the 2000 626 I had purchased used for myself... had an automatic. Then not long after sold the Elantra to my sister... who still has it.
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