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2011 Hyundai Sonata

5326 messages,  Last post on Feb 15, 2013 at 11:34 AM

You are in the Hyundai Sonata Forum.

What is this discussion about? Hyundai Sonata, Future Vehicle, Sedan

Messages Page 534 of 534

#5322 of 5326 Re: Headlight Lenses Cracking [slaterjones] by pegasus17

Feb 14, 2013 (9:03 am)

Replying to: slaterjones (Feb 14, 2013 8:07 am)
REF: 5321
I have a 2011 Sonata GLS leased in April 2010 (mfg date March 2010) with low miles. I was considering buying it after the lease is up but decided to trade/turn-it-in after reading about many quality issues that arise after substantial time/miles on the car. While i agree about the style and power, i don't want to get stuck with paying for quality issues after the warranty runs out. FWIW, my salesperson did provide me with a list of "exclusions" for the warranty at the time of purchase so i knew the 10year/100k mile warranty wasn't as comprehensive as the marketing suggests (for the most part). Luckily i've had only two recall items (both software) and two minor issues (power window switch, burned out interior bulbs) to date. i hope that hyundai steps up and takes care of your headlight issue - i can't believe they wouldn't cover it. I'd call the national help line and file a complaint to get a case Number. GL.

#5323 of 5326 Re: Headlight Lenses Cracking [slaterjones] by backy

Feb 14, 2013 (9:56 am)

Replying to: slaterjones (Feb 14, 2013 6:20 am)
First, take this to Hyundai Customer Support and see what they say. If they side with the dealer, tell them you are filing a claim under warranty and it's THEIR responsibility to PROVE the cracks were caused from external damage and are not a defect. Should be obvious, e.g. pitting or other damage on the outside of the lens where the cracks are... ALL the cracks.
 
Some dealers are better than others re repairing a car under warranty. My dealer has been really good about it over the years with multiple Hyundais. The only claim they denied was when a clutch failed on my 2001 Elantra, they said they took it apart and said it had been "abused". I thought they were telling me one until I checked with the main driver of the car, my oldest son, and he admitted he had in fact "abused" the clutch many times. Also my wife (3rd driver of the car) admitted abusing it too.

#5324 of 5326 Re: Headlight Lenses Cracking [backy] by slaterjones

Feb 15, 2013 (8:36 am)

Replying to: backy (Feb 14, 2013 9:56 am)
Thanks Backy, I appreciate the feedback. I'm going to take this to a different dealer than the one I got the car from. Maybe they will respond differently. It's worth a shot. I'll post an update after my visit.
 
Cheers.

#5325 of 5326 Re: Headlight Lenses Cracking [backy] by mcdawgg

Feb 15, 2013 (10:29 am)

Replying to: backy (Feb 14, 2013 9:56 am)
he admitted he had in fact "abused" the clutch many times. Also my wife (3rd driver of the car) admitted abusing it too
 
Wow, what did the wife and son admit to doing?

#5326 of 5326 Re: Headlight Lenses Cracking [mcdawgg] by backy

Feb 15, 2013 (11:34 am)

Replying to: mcdawgg (Feb 15, 2013 10:29 am)
Hard shifts. The kind that prematurely wear out a clutch.
 
The last such hard shift my son did actually broke the clutch pressure plate. It was the last such shift because after the car was repaired, I took the car back from him and instead let him use the 2000 626 I had purchased used for myself... had an automatic. Then not long after sold the Elantra to my sister... who still has it.

Messages Page 534 of 534

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