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Last post on Feb 15, 2013 at 11:34 AM
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Hyundai Sonata Forum.
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Hyundai Sonata, Future Vehicle, Sedan
#5291 of 5326 Re: 2011 Sonata No Sound Out Of Speakers [czcon1]
by johnh73
Oct 19, 2012 (7:53 pm)
I just took my 2011 Sonata back to the dealer for the fifth time due to the sound going out on the radio. We have had our car for 19 months and this is the fifth time. Within the first two months of owning the car, we noticed an electrical burning smell one afternoon. We called the dealership and they said they would look at it when we brought it in for a service as long as we did not notice anything wrong. They never found anything because its not in their system that I ever reported it. About a month later, the radio quit working. If we touched the screen, it would beep, but no sound would come from the speakers. No radio, no CD, no XM, no AM/FM. They replaced the radio and amp that time with no problem. The radio would work for about 3-4 months and then it would take about 2 months to get the dealer to order and replace everything to get the radio working again. 4 months ago, when it went out, the service mgr told me that it was an ongoing problem and Hyundai was not authorizing any repairs until the found out what the problem was. After calling her twice a week for about 5 weeks, she ordered another radio and replaced it. I am at the point that I want my money back for what we paid for the car. I might consider changing types of car, but we bought the Sonata for the fuel mileage. We average 35 mpg, and are happy for that. All that I know is, I will never buy a NEW car again! I will update this blog as more develops!!!!!!
#5292 of 5326 Re: 2011 Sonata No Sound Out Of Speakers [johnh73]
by ryster
Oct 20, 2012 (10:13 am)
These types of problems will happen with NEW or USED cars. Eventually you will trade the car, and someone else will probably buy it. Then they will have to replace the radio at some point and wish they had just purchased a NEW car.
Every used car was new at some point. Some problems get resolved right away, and others may stay with the car forever (or at least until they are properly fixed.)
It sounds like the dealer is trying to fix the problem the right way, by determining what is causing such frequent radio and amp failures. Hyundai does not want to keep throwing expensive radio and amp replacements in the car, and I don't blame them. However, it will not be their problem anymore once the car is 3yrs old or has 36,000 miles on it. Despite a 5yr/60K mile warranty, the radio is only covered for 3yr/36K miles (whichever comes first).
Your best solution is to let the dealer determine and fix the underlying cause. Then get a new radio and amp, and not be concerned that it will go out after warranty. The last thing you will want to do is pay for these components out of warranty as they are not cheap.
Hyundai and the dealer want the chance to make you happy. You need to let them. Demand a loaner while they repair your car.
#5293 of 5326 Re: 2011 Sonata No Sound Out Of Speakers [johnh73]
by zolte77
Oct 20, 2012 (4:11 pm)
Sorry to hear about all the problems you have had with your 2011 Hyundai Sonata. I have had so many problems with the 2011 Hyundai Sonata that I purchased in May 2011, that it gives me headaches... If you search my posts on this forum you will read about what I have been through... I have dealt extensively with Hyundai Corporate on all the problems and it has been very frustrating. They will make you feel like the driver/owner is to blame. My first problem happened at 800 miles (creaking sound). It took them 4 weeks to find the problem and fix it. I took it in 4 times until they listened to me. Hyundai corporate denied the car had problems until an engineer looked at it. Then in January of this year I had a control arm assembly that went bad. They refused to fix it stating that I had hit something. I had my insurance company look at it, and verify writing that was not the case ( I had not hit anything). I filed a case with the BBB here in my state. Beware, Hyundai controls a lot of the BBB has to say. That case was useless. Then in May of this year I noticed a humming sound. It happens at idle (75% of the time). They (Hyundai sent a rep to drive with me). We test drove a brand 2011 new Hyundai Sonata and then my 2011 Sonata and the new car had no humming sound and mine did! The rep even noticed this. They told me they would get back to me to arrange to fix it. They did, and again denied everything claiming the sound was normal. I found a website which if you search my posts you will see find the link. There have been hundreds of problems with the 2011 Hyundai Sonata's. Hyundai has not fixed all of them. Yet, when I brought up this website with them, they denied all problems. Also, Hyundai reps roam these websites, so don't be surprised to get a few responses that are not welcomed. I have. Currently, I noticed the paint chipping (small) off a bit from the front right side of the my bumper. I have pics of this. I understand paint will chip as the car ages, but not at 18 months and less than 25K miles. I had my Nissan Sentra (before I bought the Hyundai Sonata) for 9 years (175,000), and didn't have any paint problems until the end. I sincerely wish you the best of luck. Document everything. Emails to dealer, etc. I wish Hyundai owners like ourselves (trust their are many owners with problems) got together and wrote letters or created websites documenting all the problems. Hyundai would then listen. Overall, you are correct, the car gets excellent gas mileage. It is also fun to drive (when there are no problems). I am just surprised at all the problems. Brand new cars should not have these problems.
#5294 of 5326 windshield fogs up on rainny days
by rick240
Nov 10, 2012 (11:15 am)
Has anyone heard or 2011 Hyundai Sonata's with windshield fogging problems. On rainy days or humid days my windshield fogs up to the point where the only way I can see is to use my wipers. No matter how I set the defroster or air conditioner my windshield will not stay clear. The dealers keeps telling me that I have to play my defroster until I get it just right (never heard of such a thing). This has been a constant problem that I need to get resolved.
#5295 of 5326 Re: windshield fogs up on rainny days [rick240]
by sonatascott
Nov 10, 2012 (11:24 am)
It has happened to me before. It's on the outside if the wipers swipe it away... try Rain-X. Great prooduct.
#5296 of 5326 Re: windshield fogs up on rainny days [rick240]
by jsmit86
Nov 10, 2012 (11:29 am)
In your manual, there is a section called Defog Logic. Read that for instructions on how to proceed, but I can give you some info.
If you have a Limited or a car with the auto climate control, check this.
Turn your system on auto. Turn the temp down all the way. If the blue LED in the AC button lights up, you need to change the Defog logic. (LED should be off)
What this does is control the compressor to run automatically at moderate temps, therefore reducing humidity levels. If set the wrong way, the compressor will only run when AC is needed to reduce cabin temp.
I don't have the exact instructions handy, but it involves a certain sequence of pressing the climate control buttons to reverse the Defog logic.
IMHO, it would have been better if Hyundai reversed the way the LED for the AC worked; have the LED show when the compressor is on in the normal defog logic mode. Their default is to have the light show OFF in that mode even though the compressor is running. If you cannot figure it out, bring your owners guide in to the dealer, and have them set it.
#5297 of 5326 Driver seat wearing out!!
by beardie
Nov 11, 2012 (5:54 pm)
I have a 2011 base Sonata GLS with the black material seating. The car has 5700 miles, and the driver's seat is showing signs of wearing out. I have an app't with the dealer to have them look at it. Has anyone had a similar problem?
#5298 of 5326 Re: Driver seat wearing out!! [beardie]
by petdogdfw
Nov 11, 2012 (6:35 pm)
I have a 2011 Sonata Limited with around 38K miles on it. My car has the wine colored leather interior and my driver seat starting showing signs of wear early too. The dealership advised me that it is from me sitting down hard in the seat when getting into the car especially when I wear jeans. I think it is odd that a new car seat would wear out that soon. Anyway, they replaced the front seat leather on the drivers seat and suggested that I always move the seat back a few inches whenever I get into or exit the car.
#5299 of 5326 Re: 2011 Sonata No Sound Out Of Speakers [czcon1]
by dman483
Nov 12, 2012 (11:36 am)
open fuse box radio fuse has a plastic clip witch will not alow fuse to come all the way out simply pull fuse untill it stops wait a few sec. and push back in this will reboot comp. and should solve prob. worked for me. good luck.
#5300 of 5326 More than usual problems / time for new car?
by toughoncars
Nov 15, 2012 (10:20 am)
Hi everyone
I have a 2011 Sonata GLS with popular equipment package. It was one of the first off the line, bought in May of 2010 (very close to sticker price,
). Now has about 35k miles on it so well within warranty still. My first Hyundai. I've had Nissan, Toyota, Ford, Volkswagen and Chrysler (!) before, never a new car this bad. I have had a ton of problems with it and I now think it is a lemon and am not sure I can rely on it. I would like some feedback on:
A) should I change it right away,
B) is this experience typical for Hyundai.
Problems:
1) Steering recall and other recalls from first models.
2) Pathetic horn (moped horn?) eventually stopped working altogether. Fixed under warranty with better horn but not before an eighteen wheeler nearly crushed me while I was frantically banging on the horn.
3) Uneven tread wear means nasty Kumho tires are very very loud, adding to already high noise level on freeway. Probably toe-in problem but dealer won't fix. Dealer blamed dealer in previous state for not rotating tires on schedule (I am sure this was done). Now ready for new tires, but I don't want to invest in Michelins as I am not expecting to keep the car much longer.
4) Carpet in drivers footwell (in front of floor mat) has hole worn in it already. Not fixed.
5) Underneath engine cover fell off in parking lot. Probably stupid dealership did not reattach correctly, but could be symptom of another problem (why was it unbolted in first place?).
6) Brake sensor faulty and replaced under warranty (was causing activation of traction control along with other problems).
7) Concerned about bearing noise hidden by tire noise - sounds like rear bearing is going and that wheel hub is noticeably rusty.
8) As with other early models, lower Fed crash test ratings.
So, bad experience with both the car and with two separate Hyundai dealerships. If other people's Hyundais are better, maybe I would trade for a newer one, but this doesn't fix the dealerships. Also, since I bought when they were brand new the best deal I could get was about $500 off sticker - I paid about $23k - so I have lost about $10k on the car now if I trade it. It would have been cheaper to lease a Mercedes, and I would have enjoyed driving it a lot more!
If the car is only worth $13k now, would this drop a lot more the minute the 5 / 60 warranty expires?
Let me know what you think.