Last post on Feb 15, 2013 at 11:34 AM
You are in the Hyundai Sonata
What is this discussion about?
Hyundai Sonata, Future Vehicle, Sedan
#5278 of 5326 Re: Hyundai Sonata 2011 Problems Cont (June 2012) [zolte77]
Jun 24, 2012 (8:13 am)
Sounds like their plan to "prove" your issue was normal backfired on them. That alone is a vindication of sorts. Good for you! Make sure you follow up at regular intervals for a status update on the resolution. Now that they have identified a problem, they shouldn't expect you to wait several weeks for a repair. Granted, your car is currently functional but that doesn't excuse them from fixing a known non-conformance in a timely fashion.
I frequently wish I could get a Hyundai engineer to ride with me for a day or two to experience the build quality issues I live with.
I have heard from people in the car industry that customers who pay cash outright for new cars are treated differently than those who lease/finance cars. When a customer pays cash the only future revenue from that buyer is from paid service and maintenance work. The dealer loses out upfront on revenue from financing (as does the manufacturer when the purchase isn't financed/leased through their financing company.) Cash customers are actually lower revenue customers and get treated accordingly. Cash buyers can trade at any time and/or are less likely to buy another new car for several years. Cash customers also tend to use independent service shops rather than the dealer. People financing/leasing cars are more apt to be return customers several times over in the future, are higher profit customers, and are treated as such. Whether or not that is actually true, I have no idea. As far as I am concerned all customers should get the same level of service, but I have to wonder if some of this isn't happening here.
#5279 of 5326 Re: The Passenger seat is too low [marcus216]
Jun 26, 2012 (8:43 am)
I wonder if I can order a driver's side seat, made for a Sonata bound for England or Australia, and install it in my US Sonata passenger side??
The manual height adjustment lever would be on the correct side.
#5280 of 5326 Re: 2011 Sonata Proximity Key Problems [txwareagle]
Jul 16, 2012 (3:57 pm)
I just started having the same problem with my 2011 Sonata. What was the problem/cause?
#5281 of 5326 Re: 20k miles and need brakes? [hotcorner]
Jul 18, 2012 (1:28 pm)
I took my 2011 Sonata Ltd with just under 35k miles into the dealer today for an oil change and an inspection. I was concerned about the brakes as they have started to have an odd front end vibration when I brake at over 45mph. They told me I need front rotors and pads. It is going to cost $500 for pads and Hyundai rotors. It seems odd to me that both the rotors and pads would need replacing at 35k miles. Have you been able to find anything out from other sources about your issue?
#5282 of 5326 Re: 20k miles and need brakes? 
Jul 18, 2012 (4:29 pm)
Seems early but not too early depending on your driving habits. Not sure if the OEM rotors can be turned to reduce/eliminate the vibration (classic worn rotor problem). Dealer price is very high at $500 but that is to be expected. If you have a private mechanic/shop i think you can get all that done for $300 or so with similar quality parts. Check out rockauto dot com for some competitive prices on rotors/pads (ceramic only). Parts estimate was $150 when i looked at it recently. Best of luck.
#5283 of 5326 Re: Cracked Tail Light Mounts [sparkyzfan]
Sep 04, 2012 (9:51 am)
I just had my drivers side tail light replaced by the dealer. Same situation, it slid out of place. There was no sign of external damage to the car. It was covered under my warranty. It appears the plastic mounting screw area was broken. Thus the tail light was loose and hanging out a bit. Not sure what caused this. Bad plastic around the mount? Perhaps precipitated by the car wash or road vibration? Thankfully it was covered under warranty. I have around 30,000 miles on the car. I have noticed this problem showing up for others so I thought I would add my story as well.
#5284 of 5326 Re: Cracked Tail Light Mounts [sparkyzfan]
Sep 10, 2012 (9:28 am)
my light fell out on its on also, light doesnt has a scratch on it so i know it wasnt impact. i inspected interior of light and 4 plastic screw holes where metal screws go into are all cracked. I read other reviews online this is becoming common to other hyundai sonata owners at about after 30K miles. Go on Amazon order some cheap oem quality lights for your tails, I am sure the Chinese versions will be better than what came with the car. I Changing both because I am worried about the second tail light popping out on due time as others have mentioned. I want them both new ones to look the same just incase.
#5285 of 5326 Re: Cracked Tail Light Mounts [lex350]
Sep 10, 2012 (10:27 am)
Thanx bunches lex350 and skamps this is just what I needed. Will make appointment with GM of Hyundai dealership and see what happens. I hope to get a full refund and also hope that the same thing won't happen to the replacement lights I got.
#5286 of 5326 Re: Cracked Tail Light Mounts [skamps]
Sep 11, 2012 (6:48 pm)
I have an early 2011 Sonata that is 2.5 years old. Can these tail lamp light mounts be inspected without tearing into the trunk too much? I see two velcro cutouts in the trunk trim (sounds nasty) that would provide access to the light bulb area...
#5287 of 5326 Re: Cracked Tail Light Mounts [pegasus17]
Sep 12, 2012 (5:17 am)
It is a cinch to get the lights out and a matter of patient alignment to get them back in. You would remove the velcro cutouts and loosen the five nuts that hold the light in. Be careful to stand in back of the light so it wont slide out on its own. There is only one plug for the bulbs so undo it and gently coax the whole light assembly out by pressing lightly on the "Pointyest" portion of the light and pulling it straight out the back. There are either two or one guide pins and a plastic button that align the light so don't try to pull up on the light or out to the side because you might break these. When you have it all the way out just gently peel back the foam pad that covers the back portion of the light and inspect all five mounts and the guide pins. When I pulled my pad off some of the mounts were glued better to the pad than the light and they just peeled out as I removed the pad, but, you probably won't have that glue in your lights because the replacement lights I purchased that came from a wrecked Hyundai did not have that yucky glue. To put it back in, stick the foam pad back down. And as you are guiding the light back up in the hole, eyeball the button and the molded plastic brackety groove that it goes in and be mindful of the guide pin(s) at the same time. After you get the light seated connect the bulb plug (it only plugs one way). Very lightly tighten all five screws and replace the velcro cutouts.
It really is easier to do than explain so don't be intimidated by my long post.