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2011 Hyundai Sonata

5326 messages,  Last post on Feb 15, 2013 at 11:34 AM

You are in the Hyundai Sonata Forum.

What is this discussion about? Hyundai Sonata, Future Vehicle, Sedan

Messages Page 475 of 534

#4732 of 5326 HD radio problem by lfr3

Jan 20, 2011 (10:12 am)

Replying to: kirstie_h (Jan 19, 2011 6:53 am)
I have have a 2011 Hyundai Sonata Ltd. Since I bought it in August of 2010, the HD radio has not worked properly. I thought it was originally frequency pblms but the bluetooth also had an issue of fading out.
The dealer changed the radio after the second visit. Since then, the bluetooth seems to be working, but the HD radio does not hold a signal and fades in and out.
I noticed that when the music fades in and out that the HD light on the radio goes on and off. I have brought it back to the dealer to have them check it out. The technician said he could not duplicate it, so I took him for a test drive. 200 feet away from the building the problem started.
He called Hyundai and was told to check other cars they had on the lot. Since all the cars on Hyundai's lot don't hold a signal, they will not do anything for me. I am listening to stations taht should have great signal strength. 101.1, 102.7, & 95.5 are some of the stations that fade. Now that I can't use the HD radio, the scrolling feature of the name and artist do not work.
I called Hyundai Corporate, and got nowhere with them either. Does anyone have a suggestion? I didn't spend the extra money for the bells and whistles for them not to work properly.

#4733 of 5326 Re: Steering problem [kirstie_h] by keyman2

Jan 20, 2011 (11:06 am)

Replying to: kirstie_h (Jan 19, 2011 6:53 am)
Isn't this under a warranty?it's not fair to you.this should be addressed to someone asap.Good Luck

#4734 of 5326 Re: ... [gimmestdtranny] by aqua33v6

Jan 20, 2011 (12:34 pm)

Replying to: gimmestdtranny (Jan 20, 2011 10:02 am)
I've been doing business with this dealer for years, and yes, they have admitted to seeing a repeated issue with a new car model even before the official TSB was issued. Their honesty with their customers is probably one of the reasons they do so well. The few minor warranty issues I've had were taken care of quickly, without any hassle. With my experience, I'd tend to believe them over the baseless claims I so often see posted by anonymous screen names on the Internet.

#4735 of 5326 Re: ... [aqua33v6] by gimmestdtranny

Jan 20, 2011 (12:40 pm)

Replying to: aqua33v6 (Jan 20, 2011 12:34 pm)
I'm happy for you to have found such an honest dealer. They do exist, but seem to be in the minority. Notice the post below mine? Too bad they hadn't bought from your dealer.
Yes, I too do not believe everything on the internet. I look for a pattern, then decide if there is a legit trend or not.

#4736 of 5326 Re: HD radio problem [lfr3] by schdy

Jan 20, 2011 (12:49 pm)

Replying to: lfr3 (Jan 20, 2011 10:12 am)
HD radio is very sensitive to goegraphy. Depending on where you live and drive this may be a normal condition. Not the fault of Hyundai.
Try driving in a populated Metro area and see if the condition dissapears.

#4737 of 5326 Re: HD radio problem [schdy] by hjc1

Jan 20, 2011 (1:28 pm)

Replying to: schdy (Jan 20, 2011 12:49 pm)
HD signal uses AM to broadcast on. Your car has an in glass wire system for the antenna. .... and that's the problem... it sucks on all cars
The only solution is the old standard rod antenna on the fender

#4738 of 5326 Re: ... [gimmestdtranny] by aqua33v6

Jan 20, 2011 (3:12 pm)

Replying to: gimmestdtranny (Jan 20, 2011 12:40 pm)
I'm trying to find logic in some of these posts. For example, one owner claims they had an alignment done, which fixed the problem for only a day. I have never had a vehicle suspension mysteriously go back out of alignment the next day (or week, or month...) after having alignment service performed. For this to happen, the car would have to hit a severe pot hole, bounce off a curb pretty hard, etc.
 
Faulty suspension parts, or improperly installed suspension parts, are easily identified by trained dealer technicians. If certain suspension parts were causing the issue, they would be replaced under warranty. The turbo Limited/SE suspensions are the same as the non-turbo Limited/SE suspensions. There is no reason only turbo cars would be affected, or the other way around.
 
This mysterious "pulling issue" that supposedly exists on such a large scale has just popped up in the last couple months. For a few thousand 2011 Sonatas to be affected, that means about 1 out of every 5-or-so cars sold since November would have this problem. I don't buy it. And how does a few anonymous posters on the Internet translate to "a few thousand" cases? If this is really a widespread issue, we will see a TSB or recall within the next few months and then I will eat my words. Until then, I suspect there are only a few dozen real cases of "pulling" that exist (unless all these Internet claims are bogus, of course).

#4739 of 5326 Re: ... [aqua33v6] by gimmestdtranny

Jan 20, 2011 (3:40 pm)

Replying to: aqua33v6 (Jan 20, 2011 3:12 pm)
First, I agree that your last sentence has to be considered. Also tho, you touch on another point I was making when I said look for a 'trend'. I will not name names here, but as you have also noticed, some posts do not make sense. I have neither the time nor the energy to try to get to the bottom of those to help. I try to pick posts which I can work with or feel I might be able to help.
 
I'm sure u must have seen that one of the dealers actually lowered the psi on ONE SIDE of the car in order to appease their unfortunate victim/customer.
If I ever caught my dealer being THAT deceptive with me, I tell ya, heads would fly. And I would make sure I had proof, then I would give the owner of the dealer an ultimatum. Either fire the employee that altered my tire pressure to 'fix' - ugh - the pull, OR I would promise to PLASTER that dealers name as far and wide in the nation as I could. I have discovered that the contract with a manufacturer is surprisingly biased to protect the dealer and their sometimes criminal-like antics. This is an area I see that needs to be vastly improved. IMO
 
I don't agree, however, with what you said here:
"Faulty suspension parts, or improperly installed suspension parts, are easily identified by trained dealer technicians."
 
In order to appreciate why I say that you will have to go back and read one of my indepth posts where I talk about the claims that the mounting holes in the strut were supposedly not drilled in the correct location. I am not going to go into a geometry class here in order to prove to someone that may not understand even if I did try, but simply trust me, that if you 'twist' a strut in its tower, even a tiny bit, changes a LOT of the degrees of adjustment in which it is designed to be mounted to the car. And without appropriate jigs, or simple orientation measurements (if they could be made fool-proof) supplied to all the dealers, then there is no way a tech, no matter how good his naked eyes were, could tell by just looking. It depends on how far out they are tho. If it was a lot, and if he could look at a good one, then walk two steps and look at a suspect car, depending on where, he might be able to spot it. But there are too many variables in that scene, and is why i suggested a jig be made available.
 
As for thousands of cars, i thought it was pretty obvious that i picked that number out of my head (even tho i did make reference to the number of reported cases here). Besides here, apparently there are forums elsewhere all over that have this same issue of pulling in some cars. So there is probably an issue with some cars. You have to understand two things here. First, the Sonata has been produced in tens of thousands of cars. And second, just because there are reports now, and there weren't any before, means absolutely nothing. Part "LOTS" are sent to an assembly line. Tons of things can go wrong during the supply of parts to a mfrgr. As only ONE example, a part supplier like Dana might have an assembly line failure of their own when they are stamping out the body cage of a strut. If when they make the repairs and they do not get jigged up properly again for the specs that Hyundai has supplied them, then of course x # of faulty struts find their way into x # of cars before the problem gets discovered. Again, that is why I keep referring to the VIN number and why it will be helpful to PRE-determine affected cars. And is why I say that notices could be sent out to affected customers 'ahead' of them even going to the dealer. It would simply be the courteous, prudent and responsible thing to do to customers that Hyundai claims they want to not only hold onto, but increase their customer base.

#4740 of 5326 Re: ... [gimmestdtranny] by aqua33v6

Jan 20, 2011 (4:06 pm)

Replying to: gimmestdtranny (Jan 20, 2011 3:40 pm)
I don't agree, however, with what you said here:
"Faulty suspension parts, or improperly installed suspension parts, are easily identified by trained dealer technicians."
 
It's simple. If the components are damaged, or improperly installed, the suspension will not align. Period. The solution presents itself, the dealer replaces/reinstalls the component(s), and the problem is fixed under warranty.
 
And is why I say that notices could be sent out to affected customers 'ahead' of them even going to the dealer. It would simply be the courteous, prudent and responsible thing to do to customers that Hyundai claims they want to not only hold onto, but increase their customer base.
 
This statement suggests that Hyundai is already aware of a bad batch of parts that were installed on a certain batch of vehicles, and that they are witholding this information (or dragging their feet) at the risk of upsetting and losing customers. Where is the evidence to support this assumption? If there was a bad batch, Hyundai would let dealers know of the pending fix while the parts supplier is working to correct the issue on their end. This information would be relayed to the customer, rather than keeping the customer in limbo wondering if/when their car will get fixed.
 
As I stated in my last post, we will see how much of an issue (or non-issue) this turns out to be when (or if) Hyundai issues a TSB or recall within the next few months.

#4741 of 5326 Re: HD radio problem [schdy] by lfr3

Jan 20, 2011 (4:08 pm)

Replying to: schdy (Jan 20, 2011 12:49 pm)
I live on Long Island and have also travelled to Southern New Jersey with the car. There is no reason I can see for the HD radio not working properly. If it were due to geography, wouldn't people with other HD radios not be getting signals?

Messages Page 475 of 534

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