Last post on Dec 05, 2013 at 9:34 AM
You are in the Buick Enclave
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Buick Enclave, Buick, Steering, SUV
#58 of 228 Power steering failure on Enclave
May 03, 2012 (2:19 pm)
I too have had to replace the power steering on my 63,000 2010 Enclave. This is ridiculous and the Lupient Buick in Golden Valley, MN was very happy to take my $1,800.00 to fix the car. I had two Envoy's and one Enclave prior to this lemon. I can not believe that GMC Buick would not recall this problem and fix the part that is going bad. The part was probably made in China.
Toyota here I come.
#59 of 228 Steering Power - Sucks
May 08, 2012 (10:17 am)
Can beat you all on this. We actually had the Steering Column replaced under warrantly when it was two years old. Now at almost four years old - it has failed again! And all GM
will do (after complaining) - is to cover the parts. So we are being asked to cover $700 labor
bill for something they should have fixed right in the first place. Plus we actually reported noise at least two times last year - on it - so it really wasn't fix right to begin with! Our 2003 Odyssey is going on 200,000 miles and has never had any maintenance problems. Wonder what type of car we are going with our next purchase - if GM can't even fix something they should have fixed correctly the first time around
#60 of 228 Re: Steering Power
May 08, 2012 (11:32 am)
I finally traded my Enclave in on a new Honda Pilot, as I could no longer afford the monthly payment + 500 to 1000 in repair bills the last 4 months I had it. I am done with GM products moving forward. GM did pay for the rack & pinon replacement, but I still had to pay for the power steering. I feel like the government should step in and make GM recall the enclaves to have the steering problems fixed free of charge, and they should re-pay all of us that have already paid for repairs on this problem.
#61 of 228 Re: Steering Power - Sucks [dpharrington]
May 08, 2012 (12:21 pm)
Do you have a Service Request open with us, dpharrington (71-**********)? We'd be happy to check into the progress of the case, if you like.
GM Customer Service
#62 of 228 Re: Power steering problem-3rd in a series [mgmd11]
May 11, 2012 (6:41 am)
This post caught my eye as I also have a 2009 Enclave and have 62,000 miles on it. Took it to the dealer yesterday to see why my check engine light came on and also asked that they check out the humming noise in my steering. Today I find out that the steering "rack" is leaking and it will cost $1,300 to repair. Since this appears to be a common problem among faithful GMC owners, it's hard to believe that there would not be a recall or some relief for this. No way there should be a problem like this in a 3 year old car with 60K miles on it. Very disappointed if GM doesn't step up to help.
#63 of 228 Re: Power steering problem-3rd in a series [rod640]
May 11, 2012 (7:13 am)
Do you already have a case going, either through the Customer Assistance Center or through us? If not, we're happy to set up a Service Request if you would please email the following information to socialmediagm.com: your name/Edmunds username, address and phone, last 8 of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service
#64 of 228 Re: Power steering problem-3rd in a series [gmcustsvcsarah]
May 11, 2012 (7:27 am)
No case yet, since I just got the bad news a little while ago. That dealer has apparently had many similar issues with the Enclave. I'd be happy to send the information you request, and would appreciate any assistance you can provide after the fact. Thank you.
#65 of 228 Re: Power steering problem-3rd in a series [rod640]
May 11, 2012 (7:51 am)
We look forward to hearing from you,
GM Customer Service
#66 of 228 Re: Power steering problem-3rd in a series [rod640]
May 12, 2012 (6:55 am)
Totally agree! When contacting GM directly all I got was sorry and we can give you a discount on the next car you buy....right! Still waiting on the "discount letter". By the way it cost me $1,900.
#67 of 228 Power Steering & timing gears
May 19, 2012 (4:45 am)
I purchased my 09 enclave in 2010, 14,000 miles. Within just a few months the engine light came on, needed new timing gears, which mean the engine trans etc must come out of the car. Got a recall to have the computer reprogrammed so oil changes would be closer together, supposed to fix the timing gear problem. (give me a break!) After the timing gear repair, power steering started making noise, new power steering pump. Discovered oil leak on front cover (timing gear cover) pulled the engine again to repair. Power steering making noise again, told they will flush the p/s system and put a different type of fluid that will stop the noise. That appointment is next week, I am going to talk to the owner of the dealership about these problems. I think it might qualify as a lemon. I am just about out of warranty, and retired, fixed income and monthly repair bills don't mix....