Last post on Dec 03, 2013 at 5:42 PM
You are in the Buick Enclave
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Buick Enclave, Electrical, SUV
#39 of 66 Buick with electrical problems
Apr 23, 2012 (5:16 pm)
I am so happy to find this forum.
I have an 08 Buick Enclave CXL. Purchased it new.
Love the look of the car and how it drives. However, since I purchased the car the battery always would go down. Had the battery replaced under warranty 3xs. Last December 2011 the car was running close to the 50,000 mark. Wifes car and she was complaining of car not starting. Brought car in and get the service person saying your battery is registering very strong sir. We see no problem. Like all the other times I p/u my car from service, they coach me on how to fill out the service ranking request from from GM.
I go past the 50,000 mark and my bottom row of my dash lites go dark, my rear passenger mirror keeps motoring continually motoring downward. The interior lites are on dim when the motor is not on. The seats will not move unless the engine is on. Remote start no longer works. Rear lift will not work unless engine is on. Turn on radio or any map lites on with engine off and in 5 minutes engine will not crank.
Brought it in to Buick they tested battery and it checks out strong. They did a computer update.
Charged me for the service. (yes, coached my on form again)
It still has all the issues as stated above. My wife has gone from loving the car to hating the vehicle. We have two small children and she is afraid of being stranded like in the past. We constantly have to get on the children telling the NOT TO TURN ON THE READING LIGHTS when the engine is not running.
What a nice problem to have when you pay $40,000 for a nice car.
I will not bring it ever back to the Buick dealership of purchase. Instead I will try the dealership closer to main town. If this is going to be a lot of money, my wife and I have decided to trade it for a foreign car.
Please GM, send me the service ranking form. I will fill it out on my OWN!
#40 of 66 Re: Buick with electrical problems [1533ramsay]
Apr 24, 2012 (5:24 am)
Good morning 1533ramsay,
I'm very sorry that you have been disappointed in the service from your selling dealership. When are you planning on making your first visit to the other dealer? Please let us know if we can be of any assistance or create a complaint within our department.
GM Customer Service
#41 of 66 Buick Enclave key stuck in ignition
Apr 30, 2012 (2:31 am)
I have a 2011 Enclave and after coming home from church parked my car in the yard as my husband was doing something in the carport. At about 3am he tried to move the car into the garage with his key. (only had car 3 weeks have never used his key) His key is now stuck in ignition and car is completely dead. From everything I have read here it sounds like the battery is dead for some reason. I did not lock car after getting out this morning. Don't have a clue what could have run the battery down. ANY ANSWERS??????
#42 of 66 Re: Buick Enclave key stuck in ignition [sdodge]
Apr 30, 2012 (6:26 am)
I'm sorry that your key is stuck and the power is out in your new Enclave! Are you planning on having this looked into? Please let us know if we can be of any assistance.
GM Customer Service
#43 of 66 Re: Buick Enclave key stuck in ignition [sdodge]
May 01, 2012 (3:53 am)
Welcome to the club! You are in for along ride! GM has no answer for this problem, you should insist for a NEW car!
#44 of 66 Water Pump replacement at 14K miles
Jun 08, 2012 (1:19 pm)
Live in Houston, TX. 2011 enclave leaking coolant on garage floor. Turned out to be faulty water pump with only 14,500 miles on car. disappointed in this but covered by warranty.
#45 of 66 Re: The Battary Goes Dead Every Few Weeks! [myrtleman]
Jun 23, 2012 (5:40 pm)
I had mine in for service 2 weeks ago. It sat idle since then.
When I tried to start it today - dead battery!!!!!!!!!!
They replaced the battery last year and reprogrammed it after I started calling the tow truck to come get it every time the battery went dead.
Now it is happening again.
I like the idea of a mass lawsuit.
#46 of 66 Re: The Battary Goes Dead Every Few Weeks! [nickww]
Sep 04, 2012 (1:38 pm)
Hello! I have a 2010 Enclave and am having and have been having the same problem you stated in your post. I am frustrated since after purchasing a battery for $180 the first time it happened it has been replaced twice! Ridiculous in a car only 2 yrs old with such a big price tag!
#47 of 66 Re: The Battary Goes Dead Every Few Weeks! [sdmelpaso]
Sep 04, 2012 (2:59 pm)
Here's what I do and I have not had a dead battery since. First, every time you leave the car LOCK THE DOORS RIGHT AWAY WITH THE REMOTE KEY CHAIN. Do not wait for the interior light to dim. 2nd, Before you shut the engine off let it idle in park for about a minute, especially if you've been in reverse. This assure that the reverse camera and back up sensors have completely shut down. I learned these things from actual people who have figured this out. Not a $22,000 a year service writer who does'nt even know these forums exsist. Anyway, try it. It's free and you've got nothing to lose.
#48 of 66 Re: The Battary Goes Dead Every Few Weeks! [sdmelpaso]
Sep 05, 2012 (8:23 am)
I just had wanted to check in to see if these battery replacements have been performed through one of our dealerships? The factory warranty on your Buick should have covered the factory battery. If you would like for us to check into this further, please contact us via email at socialmediagm.com with more details, including: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service