Last post on Mar 23, 2013 at 2:07 PM
You are in the Kia Sorento
What is this discussion about?
Kia Sorento, SUV
#12 of 21 07 Sorento Rotors again!!!
Mar 17, 2011 (4:38 pm)
Just got back from the Kia dealership, and $158.00 poorer had the rotors on my 2007 Sorento turned, wouldn't be so bad but I just paid over $500. last winter to replace the rotors because they were rusted out(whatever that means). The vehicle started vibrating (and not in a good way) whenever i applied the brakes, this has also happened before. I only have 59000 miles on this vehicle. Is it me or should this vehicle have a little better performance?
#13 of 21 Re: 07 Sorento Rotors again!!! [shep14]
Mar 21, 2011 (5:19 am)
rotors shouldnt rust out....unless they were out of spec for thickness....but have never heard of a replacement due to rust...on my 03 Sorie..I immediately went to aftermarket rotors, and didnt use Kia OEM....havent had a problem since with needing them to be turned...have close to 154k miles on it now....and it has had two brake pad replacements and one set of rotors so far.....
the vibrations indicated in most cases the rotors need to be professionally turned to smooth them out.....
#15 of 21 2012 Sorento Brake Issues
Jan 09, 2012 (10:07 am)
I bought my 2012 Sorento in November and about 2 weeks later started noticing a grinding noise during medium braking. I took the car in and they resurfaced the brakes...two weeks later the same problem reoccured. This time I was told that the brakes are functioning properly and that it is simple a characteristic of the car. Obviously, that answer was working for me. I filed a complaint with corporate and spoke to the District Service Manager. I received a call today stating that they have agreed to replace the roters and pads. Hopefully, that fixes it. Wondering if anyone else is experiencing this annoying issue. I love my Sorento btw and love Miller Kia where I bought it in Waco, TX.
#16 of 21 Re: 2012 Sorento Brake Issues [lo5691]
Jan 10, 2012 (9:32 pm)
I bought my 2012 Kia Sorento in April 2011, and after 10,000 I also started to notice the grinding noise during medium braking, (pulling into a parking space ect.) I complained and dealer tech. stated he didn't notice any noise. I took it home and sure enough did it again. I called back to take it in on Jan 11, 2012. I will post what they tell me...The noise sounds as if the pads have worn out or calipers are sticking. Cleveland Ohio..
#17 of 21 Re: 2012 Sorento Brake Issues [hromero]
Jan 12, 2012 (10:37 am)
So I went to dealership on 01/11/2012 and had service manager drive my sorento, he felt and heard the brakes grinding but never came over to talk with me. he told the service desk person to tell me the problem is known to kia corp and they are working on a solution to the problem. As far as safety concerns the vehicle is safe to drive and I will be notified when they have a fix. I complained to Kia consumer and they have not called back as of yet. So I am driving a vehicle with less of a secured feeling I had prior to this ordeal..Service desk person appologised for the inconvenience..and stated Kia Corp is receiving numerous complaints concerning this problem. I should have just rebuilt my ford truck...
#18 of 21 Re: 2012 Sorento Brake Issues [hromero]
Jan 30, 2012 (12:59 pm)
After I filed a complaint with Kia corp, the service and parts manager at the dealership also spoke with the district s&p manager. After about 2 weeks, I was called by the dealership and was told that I had been approved to receive a complete, brand new set of NAPA brake pads and rotters. I took my vehicle in a week later, the pads and rotters were replaced and I haven't had another problem so far. It has been 2 weeks and I am happy. I must say that I am very pleased with the way my dealership handled this issue and am very pleased with Kia customer service. Keep calling everyone...I think the squeaky wheel (or loud brakes, in this case) gets the attention. Good luck!
#19 of 21 Re: 2012 Sorento Brake Issues [lo5691]
Feb 03, 2012 (7:19 am)
I have a 2007 Sorento. After 5,000 miles I had the same issue. Even after multiple complaints to the dealer and Kia Corp they would not cover the rotors, which warp after 4,000+ miles. Had them replaced three times in two years. Finally went with non-Kia brand rotors and they have been fine for over a 2 years now.
#20 of 21 Give me a break!
Apr 11, 2012 (10:17 pm)
My 2011 Sorento also had a scratching noise when braking. Today, with only 32,000 km on the clock, it went in for a service which revealed badly scored rotors and seized brake shoes on both rear brakes. The serviceman's explanation: Sand and salt thrown up during highway driving. Both rotors required machining and new shoes and pads fitted. The total brake service with parts, labour and tax came to $437.86. I have never had anything like this happen before on a variety of other makes. Surely this is a safety issue and no fault of the driver. In any case, shouldn't it be covered by warranty?
#21 of 21 Re: 2012 Sorento Brake Issues [hromero]
Mar 23, 2013 (2:07 pm)
I too have a 2012 Kia Sorento with grinding front brake noise when stopping at slow speeds. So far the dealership has, chamfered the original pads, then changed out the front pads twice, turned the rotors once, replaced the rotors once, turned my complaint over to Kia Corp. with an answer of." Its normal, all new Kia's do that." I have test driven several 2012 & 2013 from the lot & yes, there is "some" grinding noise, which in my opinion is NOT acceptable, nor "normal" & not at the level of mine. I am going to install a set of after market pads & if that does not work then I am going to go back to a Highlander & be done with Kia & it's "noise is normal" BS.