Last post on Feb 18, 2013 at 11:09 AM
You are in the Nissan Murano
What is this discussion about?
Nissan Murano, Car Buying, Car Warranties, Interior, Paint, SUV
#14 of 19 Re: To ResistAll or Not To... [steve_]
Aug 27, 2012 (9:15 am)
ResistAll find reasons to NOT cover any claim you make. they are like any other warranty service, the less they need to work on, the easier its for them.
take my word, get it cleaned through a detailing company if you cannot get it done. try to get the easy stuff like stains from spills removed as soon as you can. there are a lot of great products that will do the job.
leave the heavy stuff to the pro's. you can get good deals for detailing your whole car.
Jan 13, 2013 (2:14 pm)
We bought this warranty because my wife like her new car and wanted to keep it that way, also we needed to close the deal and leave the dealership for another appointment (i.e. a mistake).
A few months later, at Starbucks drive-thru coffee got spilled on the headliner so we figured we were luck to have this protection. After calling them to file a claim, to our surprise, they told us it's not covered because they "cannot apply cleaning adhesive on the headliner". We even went back and read the fine print, there's nowhere it mentioned this exclusion, but there is a clause saying it's not refundable. What a rip-off!
DO NOT BUY this warranty, it's a scam.
#16 of 19 Re: It's a scam [atoms2me]
by steve_ HOST
Jan 13, 2013 (3:24 pm)
Perhaps you should consider complaining to your state's consumer protection agency or AG's office.
#17 of 19 Re: It's a scam [steve_]
Feb 05, 2013 (8:06 pm)
Thanks for your suggestion. we did think about going back to the dealership and ask our money back. Before doing that, I decided to try cleaning it with household cleaner and paper towel... it worked like a charm... the coffee stain is barely visible. This goes to show how useless this warranty is.
According to my experience, if you have a leather seats, the only covered area is the small carpet area underneath your feet.
#18 of 19 Re: It's a scam [atoms2me]
by steve_ HOST
Feb 05, 2013 (8:58 pm)
Good to hear that you got it clean.
And please consider writing up a Dealer Review and tell other potential buyers about your experience. Thanks!
#19 of 19 Re: It's a scam [atoms2me]
Feb 18, 2013 (11:09 am)
All warranty and protection products pushed in a dealer's finance office are designed to make profit for the source of the product and, most certainly, for the dealer. Those products are priced to cover all likely claims plus the huge profts. The small print is designed to limit the coverage. Really how many people actually understand, or even read, the small print?
Common sense should warn everyone such products are a bad way to spend money.
People should google F&I and read about how much money dealers make on these products. Most dealers look to make at least an additional $1,000 in profit in the F&I office on every vehicle they sell.
The best approach is to buy a vehicle with a solid reliability record. Then compute the difference in monthly payment without the overpriced products compared to the monthly payment with the overpriced products. Finance without the overpriced products. Put the difference into a savings account each month.
If an unexpected problem arises after the warranty period, the buyer will have money to pay the bill. However, if no problem arises the buyer, and not the dealer, will have the money for other things.