Last post on Sep 07, 2013 at 8:11 AM
You are in the Nissan Murano
What is this discussion about?
Nissan Murano, Car Buying, Car Warranties, Interior, Paint, SUV
#18 of 27 Re: It's a scam [atoms2me]
by Stever@Edmunds HOST
Feb 05, 2013 (7:58 pm)
Good to hear that you got it clean.
And please consider writing up a Dealer Review and tell other potential buyers about your experience. Thanks!
#19 of 27 Re: It's a scam [atoms2me]
Feb 18, 2013 (10:09 am)
All warranty and protection products pushed in a dealer's finance office are designed to make profit for the source of the product and, most certainly, for the dealer. Those products are priced to cover all likely claims plus the huge profts. The small print is designed to limit the coverage. Really how many people actually understand, or even read, the small print?
Common sense should warn everyone such products are a bad way to spend money.
People should google F&I and read about how much money dealers make on these products. Most dealers look to make at least an additional $1,000 in profit in the F&I office on every vehicle they sell.
The best approach is to buy a vehicle with a solid reliability record. Then compute the difference in monthly payment without the overpriced products compared to the monthly payment with the overpriced products. Finance without the overpriced products. Put the difference into a savings account each month.
If an unexpected problem arises after the warranty period, the buyer will have money to pay the bill. However, if no problem arises the buyer, and not the dealer, will have the money for other things.
#20 of 27 Re: It's a scam [billy3554]
Jun 30, 2013 (9:20 pm)
your outlook is a little on the negative side, i got resistall and dent guard and have used them both more then once on my acura, i would say scaring people out of keepinga brand new car looking good is not cool.
#21 of 27 Things to know about ResistAll
Jul 22, 2013 (2:24 pm)
For anyone considering it, there are things to know about ResistAll.
1) It covers leather/vinyl/upholstery/carpets/floor mats, and the painted portions of the exterior. Some packages also cover glass/headlights and or an undercoating.
2) Things it will never cover - (1)any moving parts in the interior (steering wheel, gear shift, etc.), (2)anything connected to the roof/headliner (will cause the liner to sag) (3) Cigarette burns - I don't know why, but this will not be covered
3) If you ever file a warranty claim, I really, really think that you just noticed the issue a few days ago. After you tried to clean it up yourself, you filed the claim asap.
4) If you regularly detail the car yourself, you do not need this. As far as the exterior goes, it replaces wax insofar as it protects the car the same way wax does. If it fails to, the company pays to fix whatever is damaged. It does not replace wax as far as aesthetics go - don't be surprised when its not "showroom new" for 7 years. For the interior, if you get stains, spots, small tears, small punctures - file a claim and it gets taken care of. Anywhere but the headliner and moving parts.
It sucks that people are mislead - there is no need to lie or omit things when selling this stuff.
#22 of 27 Re: Things to know about ResistAll [apatheticgent]
by Stever@Edmunds HOST
Jul 22, 2013 (2:33 pm)
How much profit do you make when you sell this stuff?
#23 of 27 Re: It's a scam [cp1986]
Aug 02, 2013 (8:40 am)
Preventing people from wasting money on overpriced products like Resistall is cool. The fact remains similar products can be purchased at any auto parts store for $20 or less. Why give the dealer and that smarmy F&I person sitting across the table $500 or more?
I have been driving for forty years including many with young kids and dogs. Never had an issue I could not handle on my own. Over those years I have had ten vehicles, including my current two Acuras. I really have enjoyed the $5,000 or so I got to spend rather than having contributed to the dealer's profit line.
However, if you find happiness in contributing to the dealer's bottom line, by all means go for it. Truth is the more profit you allow the dealer the better deals available to those of us who recognize the dangers inherent in the F&i office of any auto dealer.
#24 of 27 Re: It's a scam [ken117]
by Stever@Edmunds HOST
Aug 02, 2013 (8:46 am)
Even better, just wash your car now and then with some mild soap and water. Paint's pretty good these days, and so is fabric.
#25 of 27 Re: It's a scam [cp1986]
Aug 02, 2013 (1:16 pm)
Not meant to be negative. Rather a statement of fact. There is a reason most experts advise against such products as Resistall. Generally such products are grossly overpriced and of no real value.
Dealers rely on a the momentary willingness of buyers to spend a bit more at the time of sale. And yes they use a bit of the fear factor to entice the buyer to purchase those products.
Dealers know well a buyer will not usually buy the various F&I products if they have time to truly weigh the benefit and cost of the product.
As with all products of dubious value, there are always instances where a person might actually receive a benefit from the product. However, the vast majority of people who purchase those products will receive no benefit. Otherwise, companies which peddle those products cannot remain in business.
Certainly people can buy such products if they choose. I just think they should be aware of facts behind the various F&I products from a buyer's perspective. F&I managers are not inclined toward full disclosure. We who post on Edmund's forums simply hope to even th playing field a bit.
Sep 07, 2013 (8:11 am)
I run the detail shop at a major car dealership and have applied resistall products to several hundred vehicles over the past 5 years. In this time we have only had 4 or 5 complaints from customers about stains in their seats that were easily removed and really nothing else. The product is not designed to make your cloth seats impenetrable to liquids it is designed to stop the stain from becoming permanent. In other words in fifi pees on your car seat or your kids kool aid gets spilled all over your back seat it will stop the stains from sitting in. People are under some sort of misconception that if this happens they are able to run to whomever did their application and have it cleaned, no. You have to clean up your own mess up but if you are not able to remove the stain after cleaning it with a recommended cleaning product then your warranty will kick in. As far as the undercoating, vinyl and leather sealer and paint sealant no complaints. I make no $ if I do a protection package or not just my base pay so I have nothing to gain by selling up the product this is just the experience I have had with them.