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Mazda5 Extended Warranty

20 messages,  Last post on Oct 27, 2009 at 8:03 AM

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#18 of 20 New wrinkle in extended warranty scam by pigdoc Sep 17, 2009 (9:32 am)
I've got a 2004 Cadillac SRX, purchased used, so I got an extended warranty from my local dealer. Had check engine light come on, took to the dealer, they did diagnostics and said that it was probably a problem with the emissions system, but they would have to remove the gas tank to check. The problem, the warranty people said they will not cover the expense of removing the gas tank if it is not what caused the check engine light to come on. The dealer wants $580 to remove the tank to check it out. So they want me to assume all the risk, in case this does not solve the problem. Do I have any recourse? Thanks in advance. Replies to this message: vicenac (Sep 17, 2009 10:37 am)
#19 of 20 Re: New wrinkle in extended warranty scam [pigdoc] by vicenac Sep 17, 2009 (10:37 am)
Replying to: pigdoc (Sep 17, 2009 9:32 am) Yes you have recourse. Read the terms and conditions in your warranty. Is diagnostic not covered? The operation of removing the tank is part of the diagnostic process. They have to fix the problem and not ask you how to do it. You give them the car with a covered (by the warranty) problem and they give it to you back fixed. Tell them that you just want the problem fixed under the warranty conditions. If not go to BBB. It's surprising how many people hire lemon law lawyers or are afraid to talk to BBB. I was in that category until it was just too much. I was surprised how quickly and with no pain the problem was taken care of. DO IT!
#20 of 20 canadian car by drb11 Oct 27, 2009 (8:03 am)
Can somebody please help me out?   I imported a canada manufactured mazda 5 car into US. It is 2008 model. question is - does the warranty coverage exist the same? is it in km or miles? as car speedometer and odometer are in km.   If the warranty is not covered, are there any recourse?

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