Last post on Oct 11, 2013 at 4:34 PM
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Kia Soul, Hatchback
#192 of 223 2013 Soul GPS Issues
Feb 12, 2013 (5:15 pm)
I'm hoping some folks can chime in and help me - I got my Soul one week ago today - and REALLY like it.
the GPS voice started out perfectly, and the second day I drove it, it intermittently went from very clear to sounding garbled. At times i thought i heard static, as is from a loose connection. when the voice would get garbled, the chime would also sound horrific - almost like cat scratch on blackboard bad. At times i'd bang the center console and the voice would go back to perfect, however the last time it happened, well, it never went back to perfect.
I brought it to the dealership and left it for the day, and they said nothing was wrong.
After I complained, they had one of their techs come in the car with me and he agreed it didn't sound right.
Today, I spoke with the service manager - he claims he had reached out to Kia engineering, and also checked the other souls on the lot, and they all sounded like this, it is a known software issue, and they are going to do a major software upgrade "at some point in the future" to add UVO, etc.
I told him (respectfully) that while there may be software issues, I'm pretty sure I'm experiencing a hardware issue - either a loose connection, or something else.
1) anyone else experience issues with the voice being unclear and the chime sounding awful?
Also, today the GPS lost it's fix on the road even though it showed a solid satellie signal (the compass needle was red) - it had me going through people's yards, and for 5 minuteds woudln't correct even after some turns. THAT I do believe is a software issue - just wondering if anyone else experienced.
i thought about complaining to kia corporate - i really do think the service manager was blowing me off - and i don't want to wait 3 months or however long for a software upgrade that i really think won't fix my issue.
any thoughts appreciated - if i had more time i'd go there and demand to hear the gps on a different car to compare. thanks again for any responses.
#193 of 223 Test Drove the Soul.
Feb 17, 2013 (8:23 am)
Went to a local dealer and checked out the 2013. Friendly salesman, low pressure, and could answer every question, I launched at him. Looking at the Base, the price is attractive at $15489 (US) with a 1.6L, 6 speed standard transmission, steel rims ( which I prefer), keyless lighted entry, power windows, bluetooth, and it did have the 6 speaker radio. The automatic was $2000 dollars higher and had a few more features like heated power mirrors. Went there looking for a standard, so that's what we took on the road. Salesman peeling the paper off the hood, we took it around the parking lot a few times, and proceeded on the road. The heater was pumping warm air in a couple minutes. Their were no air leaks from any of the door seals. ( cold climate). Surprised me in the amount of power the motor was giving us. Salesman said they had improved the fuel injection system as the Koreans are fast to act on prior low power complaints. The transmission shift was smooth and clutch linkage was very user friendly. The first gear was a little faster, than I expected. Handling was another pleasant surprise. Fairly tight on the turns, and recovered nicely on abrupt, sharp turn of the wheel. The electric steering was giving me enough road feel, and was comfortable from what I'm use to. I did noticed a few things on negitives. ( have a 30+ year mechanical back ground) The tires were 195 65R 15, and the treadwear rating was a mere 440, which is low, maybe 40,000 mile. The underneath of the uni body is already under coated, which I question about thickness of the metal, rust through. The channel rear main beam, which could hold salt and contamination rusting through in 5 years or less. The doors had to be shut harder, as the seals held them out. ( this could be a + as they might seal better) I also question some of the size of the wires, as the gauge look a little light.( remember a past Korean chevy, that had light wiring issues) All in all, the Soul did impress me. It was fun to drive. We were not able to make a deal this day, but wouldn't rule out future purchase.
#194 of 223 Re: Test Drove the Soul. [chevy3400]
Feb 28, 2013 (3:55 pm)
sounded great, thanks for sharing. I like the look of the Soul a lot, just need to pluck up the courage and go and test drive (I have had bad experiences with car buying)
Mar 04, 2013 (6:53 pm)
tested the auto tranny model last week and was quite impressed. Ingress/egress was great so I understand while many older folks purchase this rig. Comfortable seating with terrific vision all around it. Good brakes, responsive acceleration, dash layout was just o k and the switchgear was just mediocre but acceptable. Overall, I'd give this vehicle an 80 out of 100 score. Seemed a bit plain jane inside and other import interiors do a more commendable job. Might consider this as a possible next vehicle if they improve the interior and have an option for 16" tires...these seem to be a great compromise since 15" are just too small and 17" are way too big...16" is the sweet spot for great handling and road feel. Do this Kia and I'd look. Need to try the Sportage actually as it might be just what I'm looking for!
#196 of 223 Re: Test drive [sandman_6472]
Mar 04, 2013 (8:25 pm)
Bit puzzled on your comments, do you not realize that the model you tested is only the base model, you can upgrade the interior and also get 16" tires by moving up to the next model. Not sure which country your located but in the US it would be the + model and in Canada the 2u model.
Here's the 16" tires and rims:
#197 of 223 Re: Test drive [conwelpic]
Mar 04, 2013 (10:04 pm)
My salesguy was pretty lame actually...he knew i wasn't buying today so he showed minimal interest in me as a customer. He never even discussed different models which was foolish on his part. No brochure, no nothing. Stupid salesman really, as I'd never throw any business his way because of his attitude. He had no idea that maybe, just maybe I'd have a change of heart and want the Soul and return to buy it. Even when I was all over the red Rio in the showroom, he did nothing, not even ask if I wanted a brochure on that car. But I guess he knew I was not a ready buyer. But I wouldn't buy from his store anyways. Would go to the dealer across town. Did that with the Versa for the kid. These folks had our car but they wouldn't deal and asked the wife for a ridiculous price. Went across town, made the guy a fair offer, he accepted. We told him where this car was and he did a dealer trade. Two days later it's parked in our driveway, period. When I, we're ready to buy, we are ready. If one store won't deal, I find another that will. Has happened on the last couple of purchases. These same guys were price stupid when I bought my Civic. Went to a nearby dealer and did the deal. History repeated itself twice here.
Mar 17, 2013 (1:09 pm)
the 2014 model will be introduced at the New York Auto show on March 27th (press day)
#200 of 223 2013 Soul Purchase
Mar 21, 2013 (8:44 am)
We'll after much consideration, bought a 2013 Base MT on March 1st. The hold out was my trade in, but they finally gave in; NOT. The vehicle is very fun to drive. It has put pleasure back into driving. On the 3rd tankfull of gas, averaging 28.7 MPG, around town, using the old fill up, mileage method. I'm very happy with that, considering Kia rating of 27 MPG. Didn't come with keyless entry, as previous mention. Dealer installed that to make the deal. Now I'm working on the fog- running light installation.