Last post on Mar 30, 2013 at 6:18 AM
You are in the Buick LaCrosse
What is this discussion about?
Buick LaCrosse, Sedan
#2044 of 2053 Re: time after time [football2fan]
Jan 17, 2013 (10:36 am)
I had the same problem with my 2010 CXS. The reprogram fixed it last year. This year when I took it in, it was out of warranty. They told me that the bulletin they had said that if the reprogram didn't work, that the radio needed to be replaced. They decided to make a good faith warranty since I had been in the year before with the same problem. They replaced my radio. The only problem was that I couldn't pause or rewind like I was able to do before. They ended up getting another radio. Apparently this time it was designed for the 2012 models. According to the dealership they had to wait for some guy to write a new program so that the newer model radio would work correctly with my 2010 model. Everything works fine now.
#2045 of 2053 Re: time after time [nicetwin]
Jan 17, 2013 (1:54 pm)
It's great to hear that you've been able to get this taken care of on your CXS! Let us know if you should ever need anything - we can be reached at socialmediagm.com
Sarah, GM Customer Service
#2046 of 2053 Re: time after time [football2fan]
Mar 20, 2013 (3:08 pm)
I am unable to set the clock once we went off DST.
The same thing has happened to me too on my 2011 CXS. I just can't get the darn clock to retain daylight savings time. It resets as soon as the engine is turned off.
Anybody else having this problem, and was it satisfactorily resolved by the dealer?
#2047 of 2053 Re: time after time [bwia]
Mar 20, 2013 (5:53 pm)
My 2010 CXS is doing the same. The dealer is ordering an entirely new Radio/NAV System to be installed next week. It appears Buick has had hit or miss reliability on them. I'm glad it's not being replaced on my nickel. Service advisor told me they run about $600. If I were Buick I'd seriously be going back on whoever manufactured these units, I'm sure they're probably outsourced. Still Loving the Buick though! A fine example of quality American Engineering!
#2048 of 2053 Re: time after time [joelippard3]
Mar 21, 2013 (7:50 am)
The dealer is ordering an entirely new Radio/NAV System to be installed next week.... I'm glad it's not being replaced on my nickel. Service advisor told me they run about $600
This brings up an interesting dilemma. I intend to keep my Buick CXS beyond the warranty period, but because the electronic components have a tendency to fail I am strongly leaning toward buying an extended service repair agreement.
Most, including me, feel that an extended warranty is a waste of money but in the last few months my computer died, dishwasher went on the blink and this week my dryer and now my CXS. All of these failures were due electronic malfunctions.
Are electronic components such as NAV, HUD, Radio, etc. covered by the GMPP warranty?
#2049 of 2053 Re: time after time [joelippard3]
Mar 21, 2013 (9:53 am)
Keep us updated on how the replacement of the radio goes, joelippard3!
Sarah, GM Customer Service
#2050 of 2053 Re: time after time [bwia]
Mar 21, 2013 (10:17 am)
The problem with extended warranties is that they represent a high cost from very shady companies. If you can buy one from GM, the cost will be very high. These policies have exclusions and limitations that can make getting paid for repairs a nightmare. They constantly change ownership --- beware. One of the highest industries with consumer negative experiences. I'd take my chances.
#2051 of 2053 Re: time after time [jayrider]
Mar 21, 2013 (11:28 am)
Take the 1200 bucks or so for a good GM warranty and put it in the bank. If you can add a few bucks in here or there and hope for the best.
Most of the technology in the cars is pretty reliable. If you do have a problem a few years down the road, you will have a little cushion to fix it.
#2052 of 2053 Re: time after time [bwia]
Mar 21, 2013 (12:29 pm)
I bought a GMPP plan through Black Cadillac http://www.jamesblackcadillac.com/gmpp.htm
I saw another on the internet promising large discounts--bellgmpp.
Do some comparison shopping. Black is very up front on their site.
Here's the link to the text of the GMPP agreement for Major Guard:
From Bell's Site:
Major Guard Protection PlanValue Guard Protection PlanBasic Guard Protection PlanCompare PlansFrequently Asked QuestionsNew VehiclesUsed VehiclesContact UsPremium Service Coverage for Your Vehicle
Your car, truck or van is a major purchase and something you'll want to enjoy for years to come. Protect your vehicle, and likely enhance its value, with Major Guard, the premium and most comprehensive vehicle service contract from General Motors.
With Major Guard, virtually every component of your vehicle is covered in the event of mechanical failure beyond the warranty period - even if caused by wear and tear *.
Major Guard protects you against unexpected financial expenses by covering parts and labor costs. If repairs are necessary, they can be taken care of conveniently through any of the more than 7,000 GM Dealerships across the United States and Canada.
Best of all, when you're on the road with Major Guard, you have the premium service contract endorsed by General Motors . . . and security and peace of mind for the life of your vehicle service contract.
Parts and Labor Costs
Virtually every mechanical, electrical and electronic component of your vehicle is covered against failure even if it results from wear and tear *. You're covered for parts and labor on:
•Transmission / Transaxle
•Front / Rear-wheel-drive assemblies
•Engine cooling system
•Heating and vehicle manufacturer-installed air conditioning systems
•Electrical, computer and audio systems
•Braking system components
•Suspension (Front / Rear)
•Seals and gaskets
•It's as simple as this: If it's not on the very short list of what's not covered, it's covered!
•For years, millions of Major Guard customers have known that, "From the engine to the trunk lock, if a part breaks - even if it results from wear and tear * - and it's not on the list of the few items not covered, Major Guard will pay for the repair less any applicable deductible - whatever the part!"
•Body parts, panels and rails
•Trim, moldings, and bright metal
•Convertible and vinyl tops
•Carpet and upholstery
•Exhaust system and catalytic converter
•Squeaks , rattles, wind noise and odors
•Correction of air and water leaks
Unless required in connection with a covered part we will not pay for: engine tune-up, suspension alignment, wheel balancing, filters, lubricants, engine coolant, drive belts, radiator hoses, heater and vacuum hoses, windshield wiper blades, air conditioning recharging, fluids, spark/glow plugs and wires, brake pads/linings and brake shoes/rotors, manual clutch disc, vehicle manufacturer recommended maintenance services and parts.
Every other part is covered!
#2053 of 2053 Re: time after time [joelippard3]
Mar 30, 2013 (6:18 am)
My 2010 CXS is doing the same. The dealer is ordering an entirely new Radio/NAV System to be installed next week.
It took a while, but the clock was reset to DST. This required some reprogramming which changed all my settings but I am happy with the result.
Now I have a new annoying problem--an intermittent ticking that sounds like a time bomb. As usual, the techs can't duplicate the condition.