Last post on Mar 30, 2013 at 6:18 AM
You are in the Buick LaCrosse
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Buick LaCrosse, Sedan
#2035 of 2053 Service AFL Lamp -- Update [gmcustsvcsarah]
Nov 03, 2012 (9:18 am)
We're sorry that you're having difficulties getting this AFL concern addressed with your dealership.
I finally brought my 2011 CXS in today and the issue was resolved in about 30 minutes. The service manager said that they were very familiar with the problem as there is a technical bulletin out on it. (Probably not seriuos enough to prompt a recall)
All that was required was a reprogramming of the lighting system. The notation on the work order reads as follows:
-- MS N9657 Headlamp Control Module
Don't know what that means but the warning light has gone away and the headlights seems to be working fine. By the way, they gave me a copy of the instructions for the service technician and the only thing I can discern from it is "J2534 Pass Thru: Final Instructions and Programming Complete."
Finally, I want to thank my original dealership in Hanover, MA for doing such a fine job. By comparison, the dealership closer to my home had no clue. As a matter of fact they had never heard the term "AFL Lamps" before much less to fix the problem.
#2036 of 2053 Re: Service AFL Lamp -- Update [bwia]
Nov 04, 2012 (1:51 am)
Sounds like you might have USB port. These fixes for reprogramming the dealer gets from GM. If they install with normal test equipment, it takes them 1/2 hour plus. Once the dealer gets that program, they can put it on a USB thumb drive, advised to do so by GM. GM claims it then takes only 2 minutes to install update.
#2037 of 2053 Re: time after time [dwight9]
Nov 15, 2012 (9:55 pm)
I am unable to set the clock once we went off DST. I have been to the dealership three times with no luck. I have a 2010 LaCrosse CXL. I did not have this problem in the past. I can set it manually and it will keep the correct time until I shut off the engine. Does anyone know how to set the clock so it keeps the correct time?
#2038 of 2053 Re: time after time [football2fan]
Nov 16, 2012 (6:11 am)
Sounds like your dealer is not very adept. This one is simple. The software that governs that needs to be re-programmed. Same thing happened to my CXS with NAV. There is a software update that addresses this.
#2039 of 2053 Re: time after time [football2fan]
Nov 16, 2012 (8:49 am)
We'd be happy to check up on this with your dealership if you wanted. Please email us at socialmediagm.com with more information (include your name and contact information, the last 8 digits of your VIN and mileage, a summary of the situation, and the name of your dealership).
Sarah, GM Customer Service
#2040 of 2053 Re: memory seat has me stumped [e_net_rider]
Nov 17, 2012 (3:13 pm)
Got a new 2021 LaCrosse yesterday. I've had memory seats before and never liked them so on this car we won't bother to engage it. My wife and I are fine with the same setting so no aggravation necessary. Keeping as much of the tech stuff off the board as possible. Turn on the key and drive. Wish me luck.
#2041 of 2053 Re: time after time [joelippard3]
Nov 18, 2012 (12:53 pm)
Joe, mine is doing the same thing. Had it checked when the oil was changed at a Chevy dealer (Same company, just the Chevy dealer was 15 miles closer). The looked for codes in the radio. Nothing. Now, I lose the volume, it "resets" itself, And when it comes back on, 12:00, Jan 1,2006 and no GPS for about 2 min. Then is sets to correct date, but GMT. Hopefully that's all it needs is a reflash. Gonna take it to the Buick shop. At least they work w/ the Nav system on a reg basis.
#2042 of 2053 Re: time after time [cooterbfd]
Nov 19, 2012 (1:26 pm)
We hope all goes well with your visit, cooterbfd! Looking forward to an update.
Sarah, GM Customer Service
#2043 of 2053 Re: Aftermarket GPS unit [fvideoman]
Jan 04, 2013 (10:01 am)
Did you ever get an answer to this question? Did you end up buying this headunit? I am also considering, but, like you, hesitant to buy something like that from China. I have the 2012 Lacrosse Premium 1 and love it, but REALLY regret to getting the touchscreen option
#2044 of 2053 Re: time after time [football2fan]
Jan 17, 2013 (10:36 am)
I had the same problem with my 2010 CXS. The reprogram fixed it last year. This year when I took it in, it was out of warranty. They told me that the bulletin they had said that if the reprogram didn't work, that the radio needed to be replaced. They decided to make a good faith warranty since I had been in the year before with the same problem. They replaced my radio. The only problem was that I couldn't pause or rewind like I was able to do before. They ended up getting another radio. Apparently this time it was designed for the 2012 models. According to the dealership they had to wait for some guy to write a new program so that the newer model radio would work correctly with my 2010 model. Everything works fine now.