Last post on Mar 30, 2013 at 6:18 AM
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Buick LaCrosse, Sedan
#2026 of 2053 2010 lacrosse memory seat
Oct 24, 2012 (3:43 pm)
Drivers seat has "easy exit" but the problem is on ENTRY. Open door and seat will move forward to setting in memory. Moves forward before key is put in ignition. It does NOT courtesy back for easy entry. I see no setting for a delay in car options for this 2010 Buick Lacrosse CXL. I drive in a seat forward position so this creates a problem on entry. Legs hit protruding left side of dash board. Been to dealership 3 times. They say that's how the memory seat system is designed.
Does anyone know of a fix for this problem?
#2027 of 2053 Re: 2010 lacrosse memory seat [doc15]
Oct 24, 2012 (4:34 pm)
They are right, there is no "fix" because this is not a problem. The system is functioning as it was designed. On my CXS which has the passive ignition and locking system when I park, depress the button to cut the car off, then open the door, my seat moves back as soon as I open the door. When I return to the car and open the door my seat moves back into the position I desire while I am getting into the car. I have no problems with the way it works personally but if it is an aggrivation to you I would suggest that you turn off the easy exit function, move the seat back where you want it when you get out of the car and when you re-enter the seat will not move until you sit down and depress the desired memory button.
#2028 of 2053 Re: 2010 lacrosse memory seat [joelippard3]
Oct 25, 2012 (7:24 am)
There is no fix, but it is still a problem, with the design. Designed with any thought and the seat wouldn't move until entry is achieved and the seat position button is pushed. Even the fact that you have to hold the button until the position is achieved is a design flaw. Another option may have been a 5 second delay before the seat moves into position. Focus groups, if used would have shaken their heads in disbelief at the operation of the easy exit, seat return function. Luckily, with my vehicle, even with the easy exit turned on the seat doesn't move back when the door is opened 75% of the time. I'm pleased that joelippard3 is happy with this function. I just think if a car has an easy exit feature, maybe it should have an easy entrance feature too.
#2029 of 2053 Re: 2010 lacrosse memory seat [joelippard3]
Oct 25, 2012 (7:40 am)
Thanks for the information. In my opinion a very poor design.
#2030 of 2053 Re: 2010 lacrosse memory seat [doc15]
Oct 27, 2012 (3:48 am)
Sorry Doc. I too was agravated with the function. 96 Olds I had waited until engine was started for forward movement. 2010 MKS also waits till start button is pushed and retracts upon shutdown.
And quite aggravating is that GM showed that the time delay for forward movement is adjustable, at least on 2011 CXS. Mine was changed from no delay to 3 seconds delay and a loaner they had me in had a full 5 seconds delay, without other stupid actions.
The stupid actions being that if wife opened her door first then mine would not move. Or if you left driver door open with seat retracted, engine off, and opened rear door the driver seat moved ahead.
Someone at GM customer service claimed that some issues were fixed in the NAV update disc, but I would not bet on it. I would have wanted proof before laying out a few hundred dollars for the disc.
#2031 of 2053 Re: 2010 lacrosse memory seat [doc15]
Oct 27, 2012 (3:59 am)
As to courtesy back, if it does not operate as described in manual, as a least, then I'd say you have a valid complaint.
As to whether GM fixes is another issue.
#2032 of 2053 Re: memory seat has me stumped [mike189]
Oct 27, 2012 (11:22 am)
on my 2011 buick lacrosse cxl awd , mirrors do work correctly now and without any proiblems , but i am not satisfied with operation of memory seats , i have seat positions set , for 1 and 2 , that works perfect , i do have my seat set for easy exit where the seat moves back , excellent idea , bmws dont do that ,lol, but as far as unlocking vehicle with remote and seat going to correct position, that is a issuie , but i am not hung up on it , there are other car mfg s out there with big time issuies with their product and they have no clue , no clue what so ever , i work for bmw dealer , the product is awesome , but i drive a buick , and will not drive a ford, never mind lease or but one , insane
i will have this addessed at my next svc next week ,
i will advise on my results
#2033 of 2053 Re: memory seat has me stumped [mike189]
Nov 01, 2012 (2:39 am)
I don't remember the exact setting name or exactly how to CXL, but sure it is same as CXS. Mine was CXS with NAV, the big screen.
There is a separate setting allowing seat to move ahead to programmed position when using remote or the passive entry. If I remember the correct terminology, passive entry, that is when you just pull the door handle and because the key fob is close it allows unlock and opening. Depending upon what programming they may have put in yours, there is a difference of using one or the other. If you have the second of delay, or three second of delay, or extremely lucky to have the longer delay, the seat will still move the instant you push the remote unlock. If you just pull to open you will have the delay.
That is if it works at all.
Some have ugly programming GM won't fix where if the passenger door is pulled open first, the seat won't move. And other glitches not for American style, such as seat moving ahead if driver door is left open and rear door is opened. That is if it does not continue moving and crush you against steering or knees to dash.
Maybe GM thinks they can get away with it without NHTSA forcing fix because you would likely be in a parked situation, but these days many shopping centers parking are under the same control as local roads. Happened as part of economic development changes. And to untangle responsibility for law and upkeep. That is you are not parking in a private lot enabling writing of ticket for bad parking or accident.
In the end, I'd complain until they fixed what I paid for.
#2034 of 2053 Re: memory seat has me stumped [mike189]
Nov 01, 2012 (3:08 am)
As to you comments being a diehard Buick man.
I'm glad someone is sticking their neck out trying to get it all resolved. Hint, you will need to amass an army or much of it will be just shined off.
After amassing the number of problems I had on 2011 CXS and the fixes on two items, the steering and A/C not cooling as well after fix attempts, I decided I did not want to live at dealership even though they were nice people. That is I can not say the cause of bad fixes were because of mechanic. They follow GM trouble shooting procedures which may have put them in the wrong part of A/C system. Or they may have gotten a bad GM Part. So original complaint still existed.
And also for the steering column. (GM changed the fix for locking column shortly after mine) I saw the special rack for holding column at dealer, removing and installing. I don't know if damage occurred during removal of old or installing new or they just got a bad new one or missed something upon installing. It created play in the steering shaft that allowed the vehicle to dart with a roadsurface imperfection. Enough to cross the line and nearly sideswipe.
My experience with two vehicles post GM bailout have me wondering if their better employees bailed when the trouble began and maybe went to foreign name American made. The bailout allowed them to keep operating, but with what were essentially trainees.
Keep it up, getting GM fixed. As a taxpayer, I want my money back. Before they go bellyup completely. I can only hope the governments share does not require us to make good on retirements when that happens.
#2035 of 2053 Service AFL Lamp -- Update [gmcustsvcsarah]
Nov 03, 2012 (9:18 am)
We're sorry that you're having difficulties getting this AFL concern addressed with your dealership.
I finally brought my 2011 CXS in today and the issue was resolved in about 30 minutes. The service manager said that they were very familiar with the problem as there is a technical bulletin out on it. (Probably not seriuos enough to prompt a recall)
All that was required was a reprogramming of the lighting system. The notation on the work order reads as follows:
-- MS N9657 Headlamp Control Module
Don't know what that means but the warning light has gone away and the headlights seems to be working fine. By the way, they gave me a copy of the instructions for the service technician and the only thing I can discern from it is "J2534 Pass Thru: Final Instructions and Programming Complete."
Finally, I want to thank my original dealership in Hanover, MA for doing such a fine job. By comparison, the dealership closer to my home had no clue. As a matter of fact they had never heard the term "AFL Lamps" before much less to fix the problem.