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Buick LaCrosse, Sedan
#1564 of 2056 Why is Buick LaCrosse Sales Slowing?
Apr 13, 2011 (10:04 am)
A close look at the sales numbers for the LaCrosse shows the following trend.
2009 Calendar year 27,818
2010 Calendar year 61,178 – 120% increase
2010 First quarter 26,882
2011 First quarter 24,810 – (7.7%) decrease
Sales in first quarter of 2010 by months:
2010 January 4,246
2010 February 8,291
2010 March 14,345
However, comparable sales for 2011 show a steady decrease
2011 January 3,771 – (11.2%) decrease
2011 February 8,100 – (2.3%) decrease
2011 March 12,939 – (9.8%) decrease
I have a theory that perhaps the new Regal is cannibalizing LaCrosse’s sales. It seems as though GM has not positioned the LaCrosse properly. For essentially the same size and features the Regal is so much cheaper. If they are trying to attract a younger demographic that is a good thing but there should be more of a differentiation between the Regal and LaCrosse to justify the price premium. But what do I know? I am just an average Joe.
Source: http://media.gm.com/content/dam/Media/gmcom/investor/2011/DeliveriesDecember2010- .pdf
#1565 of 2056 Re: Why is Buick LaCrosse Sales Slowing? [bwia]
Apr 13, 2011 (11:20 am)
Comparing the 2009 Lacrosse sales to the 2010 sales is laughable, they only made a few 2009 Lacrosse's because the 2010 was coming out...The 2009 production was stopped early, which I know because I was in the market for one and not many were available...It's disappointing to see the sales dropping on the new Lacrosse, it would be interesting to see which cars are gaining sales in it's category also....
#1566 of 2056 Re: Why is Buick LaCrosse Sales Slowing? [buickdawg]
Apr 13, 2011 (2:17 pm)
When it rains, it pours. Would you believe that after writing about declining Lacrosse sales I saw four of them today? One white, one silver and two midnight blues. After complaining that the Lacrosse was a rare bird, so rare in fact, that I had only seen two in one year....And on a rainy today, I had 4 sightings which was very refreshing.
#1567 of 2056 Re: Memory Seat Module [gmcustsvc]
Apr 14, 2011 (2:39 am)
Thanks for the reply, but I already knew that. I want it to work. The memory is the reason I passed over other vehicles such as the Impala.
A somewhat alagorical story: Once upon a time there was a company well known for its computer sound cards. They even implemented new types of sound for use in gaming which became a standard for several game makers. Many were satisfied of the products and raved about them, but there were many that also had problems because they did not carefully vet their software and thus lots of rants. As almost all computer part manufacturers do, they created software fixes. Alas their fixes were not fixes at all. They turned off the features, via software, that some customers were having issues with. Their support got a bad reputation for sure. Also decision makers in the company decided "end of life" for product was when a new Operating System was released. Thus if you wanted to move to a newer operating system you had to buy a new sound card, they hoped from them since they were the premier maker. Customers got smart and the company went "BANKRUPT".
#1568 of 2056 Re: Why is Buick LaCrosse Sales Slowing? [bwia]
Apr 14, 2011 (5:44 am)
I have also seen a lot more '10/'11s in our area. My block has 3 -2 qucksilver including my '11 CXS and 1 black.
#1569 of 2056 Re: Memory Seat Module [e_net_rider]
Apr 14, 2011 (6:18 am)
e net rider, I like your reply to customer service. Do they really think that it is as simple as that? Did you find any fine print in the owners manual that said "if you have memory seats, you may experience shortness of breath due to being pushed up against the stearing wheel"?
To say "just shut it off" is a huge cop out. Why don't they tell the owners the truth which is they don't know why it is occuring and we do not know how to fix it.
My car shakes at highway speeds (GM customer service, do not message me) and if they tell me to just shut if off, I will be really annoyed. I already know they don't know why it is shaking.
#1570 of 2056 Re: An Update [50324lacrosse]
Apr 14, 2011 (7:24 am)
I have a 2011 Lacrosse CXS. The car always felt like the tires were out of balance also. I Took the car to the dealership,both the service advisor and the mechanic drove the car and said nothing was wrong and they could not help me.(Less than 300 miles on car) I took it to a independant tire dealer and said the wheels were not true. I went back to the dealership and had the zone rep drive the car and he said he could not feel any problem, but had the alignment checked..all ok. They decided to put 4 new michelin tires on(oem)..did not help..less than 500 miles on car..total of 3 trips to the dealership by now.I then took it to another independant tire dealer and had the tires checked and "road forced balanced"..did not help. I now have 2600 miles on car..took it back to the dealership again this week..they let me drive another 2011 Lacrosse (only 14 miles on odometer)..it had the same balance/vibration problem..only worse!! I got in my car and left...GM/BUICK do not want to hear it!! The dealerships stopgap problems from going to engineers or corporate people that can solve your issues. What do I do now..I'm not sure..this is my 8th new GM vehicle since 1992.. I presently own a 2500HD Silverado,and a GM Winnebago motorhome.I am happy that someone else that had these problems got them solved even tho it took a long time.
#1571 of 2056 Re: time after time [dwight9]
Apr 14, 2011 (9:52 am)
Thank you for the update. I look forward to hearing from you once you have spoke with a dealer.
GM Customer Service
#1572 of 2056 Re: An Update [navychief3]
Apr 14, 2011 (12:38 pm)
I would be interested to know what size wheels your LaCrosse has. If you don't want to share it in public, I understand. Do you only notice it at highway speeds? Feel free to email me: 50324davegmail.com
#1573 of 2056 Re: Memory Seat Module [e_net_rider]
Apr 14, 2011 (12:55 pm)
I apologize that you do not like the functionality of this feature; however it is operating as designed. If it is difficult to get in due to the seat moving so close to the steering wheel another option would be to set the memory seating a little farther back, to accommodate getting in the vehicle, and then moving it forward to your specifications. I hope this helps! Have a wonderful weekend!
GM Customer Service