Edmunds.com - Confessions of a Car Salesman

41 messages,  Last post on Jan 31, 2013 at 10:46 AM

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Confessions of a Car Salesman - We invite you to read the following account of Phillips' day-to-day experience on the car lots. Doing so will broaden your understanding of the dealership sales process. It will also cast a new light on the role of the car salesman. And, finally, it will help you get a better deal — and avoid hidden charges — the next time you go to buy or lease a new car. (more)

#1 of 41 Edmunds.com Confessions of a Car Salesman by KarenS HOST

Dec 15, 2008 (1:59 pm)

What really goes on in the back rooms of car dealerships across America?
 
What does the car salesman do when he leaves you sitting in a sales office and goes to talk with his boss?

 
Talk about the article here!
 
Confessions of a Car Salesman

#2 of 41 Re: Edmunds.com Confessions of a Car Salesman [KarenS] by jipster

Dec 16, 2008 (12:26 pm)

Replying to: KarenS (Dec 15, 2008 1:59 pm)
Seemed like a fair and balanced report of auto sales, at least from a consumers viewpoint
 
What does the car salesman do when he leaves you sitting in a sales office and goes to talk with his boss?
 
I think they are baking fruitcakes for Christmas... or shooting a little b-ball in the back lot.

#3 of 41 Re: Edmunds.com Confessions of a Car Salesman [jipster] by joel0622

Dec 16, 2008 (12:59 pm)

Replying to: jipster (Dec 16, 2008 12:26 pm)
Why did ya bring this here. This was written like in the 80's wasn't it? Or maybe early 90's. Night and day between then and now as to how the day to day operations are handled.

#4 of 41 Re: Edmunds.com Confessions of a Car Salesman [joel0622] by jipster

Dec 16, 2008 (1:35 pm)

Replying to: joel0622 (Dec 16, 2008 12:59 pm)
Why did ya bring this here. This was written like in the 80's wasn't it? Or maybe early 90's. Night and day between then and now as to how the day to day operations are handled.
 
I didn't bring it here, Karen did. But, to be honest I was thinking the same thing. That article is old/ancient/Jurrasic age news.
 
They (Edmunds) need to have a Confessions of a Car Salesman Part 2. Would certainly be interesting to see how things have changed. Karen, care to take on an additional assignment of undercover saleswoman? You can borrow my fake nose and mustache disguise kit.

#5 of 41 Re: Edmunds.com Confessions of a Car Salesman [joel0622] by isellhondas

Dec 16, 2008 (3:47 pm)

Replying to: joel0622 (Dec 16, 2008 12:59 pm)
That worn out old article keeps resurfacing ad nauseum.

#6 of 41 Re: Edmunds.com Confessions of a Car Salesman [isellhondas] by tidester

Dec 16, 2008 (7:58 pm)

Replying to: isellhondas (Dec 16, 2008 3:47 pm)
What aspects have changed and can you point out any principles that persist?
 
tidester, host
SUVs and Smart Shopper

#7 of 41 Re: Edmunds.com Confessions of a Car Salesman [isellhondas] by duke23

Dec 16, 2008 (10:04 pm)

Replying to: isellhondas (Dec 16, 2008 3:47 pm)
Isellhondas wrote :
"That worn out old article keeps resurfacing ad nauseum. "
 
I'm thinking new topic, how has sub $1.50 rug and an absence of global warming changed your car salesmen confessions? Timely, topical, but I repeat myself and hit three themes no ? The good guy : bad guy marketing shall continue for advertising purposes.

#8 of 41 Re: Edmunds.com Confessions of a Car Salesman [tidester] by volvomax

Dec 17, 2008 (8:23 am)

Replying to: tidester (Dec 16, 2008 7:58 pm)
The only principle that persists is the tendency of some to keep perpetuating a sterotype for their own gain.

#9 of 41 Re: Edmunds.com Confessions of a Car Salesman [volvomax] by bar20

Dec 17, 2008 (3:36 pm)

Replying to: volvomax (Dec 17, 2008 8:23 am)
Sorry but I believe you are wrong. I am getting the same run around I got four years ago, and my step daughter was treated in a manner like the first dealer he worked at, when she purchased her car. As far as stereotype, why not? It was the dealerships that decided to sell cars the way they do and the manufactures stood by and let them do it. What other industry has there own jargon for customers? There are some dealers that play by the rules, but everyone should, but they don't.

#10 of 41 Re: Edmunds.com Confessions of a Car Salesman [bar20] by roadburner

Dec 17, 2008 (5:34 pm)

Replying to: bar20 (Dec 17, 2008 3:36 pm)
What other industry has there own jargon for customers?
 
The judicial system, for one...
Small Claims Court= "Small Brains Court" or "The Gong Show"
Paternity Court= "Maybe Baby"
Juvenile Court= "The FFA: Future Felons of America"
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