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Sedans Nissan Sentra Nissan Sentra Rear Alignment Problem
9 messages, Last post on Jul 30, 2009 at 2:20 PM
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i recently noticed the unusual wear on the rear tires. i had it checked with a local tire shop and got the confirmation that the rear alignment is off and there are no adjustments possible (like trailer tires). i brought it to a nissan dealer and confirmed the same thing. however, the dealer indicated that there are no service bulletins and that there is no fix for the issue. i am in contact with the service manager, but it seems like it is going nowhere. from our last conversation, there are shims that can be used but considered aftermarked therefore not under warranty. i insisted at all times that this is a defect and should be covered. i will pursue this with nissan consumer affairs (even the dealer suggest the option) and bbb if necessary. anyone with a similar situation here? this is a problem that takes time to be visible on the tires. in my case, the car always drives perfect and i did not notice the issue until about 20k miles later. since there are similar postings on the net about this specific sentra issue, any 07+ owners or potential used sentra buyers, get an alignment check if you can. thanks.
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Replying to: mtbmax (Dec 07, 2008 11:13 pm) Thanks
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Replying to: 08_Sentra_S (Jan 10, 2009 7:30 am) i did bring my tire pro's reading initially and my nissan dealer did their own to verify the issue. when i called nissan consumer affairs, i insist that this is a defect. the process went well, not counting the phone tags. after approval, nissan authorized the local dealer to replace the whole rear assembly. i advise you to go ahead and get your dealer to check alignment then contact consumer affairs if needed. dont wait til you have more uneveness on your tire wear. let me know if you need more info.
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Replying to: mtbmax (Jan 13, 2009 12:17 am) How can this problem be fixed? With a rear axle replacement and/or shims? Do you think I can get Nissan to do it? Who can I contact? |
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the problem can be fixed. if you are out of warranty, look for a good shop that can install an aftermarket shims to correct the problem. i brought this up to the dealer, but this option will not be allowed by nissan. if you are still under warranty, go ahead and get the dealer/nissan to replace the rear assembly. you can also try and see if your dealer can do an "internal goodwill." it may work if youre in good terms with them or your warranty barely expired. please post your progress.
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Replying to: mtbmax (Jan 15, 2009 12:45 pm) |
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What do I say to the dealer to get the toe corrected? I was shocked when the Tires Plus service advisor indicated there was no way to realign? I am nearing the end of the 36,000 warranty period...and have never had to argue a defect issue with Nissan...any ideas as to what would compell the Dealer to take action and replace? How do I contact Consumer Affairs is there a website where I can log my complaint and concern?
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Replying to: shabbasings (Jul 29, 2009 4:07 pm) 1 use shims 2 Replace the rear end I would push for a new rear end if it was my car and see if Tires Plus would back you up.. In any case get it on record before the warranty runs out.Start out nice with the dealer because if you go in with big guns drawn, there is no where else to go.Also see if your state has a lemon law and keep us informed. Corkscrew
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Replying to: corkscrew (Jul 30, 2009 4:21 am) |
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