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Buick LaCrosse: Radio Problem

23 messages,  Last post on Oct 26, 2012 at 10:25 AM

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What is this discussion about? Buick LaCrosse, Audio, Sedan

    

Messages Page 2 of 3

#6 of 23 Re: 2009 Buick Lacrosse radio settings [jhorn2] by imidazol97

Mar 30, 2009 (11:05 am)

Replying to: jhorn2 (Mar 30, 2009 7:06 am)
I'll tell what I learned for my RDS radio in my 03 leSabre Limited. You make your settings on a station and then hold the button for that station for 5 seconds or so. It will beep which indicates it has learned that setting to be applied to that station.
 
I hope this helps! it's a great radio with good speakers for my purposes. Some of the stations are flame-throwers nearby (700 WLW 50000 watts) and some are more distant and less powerful and need a different setting for the equalizer. Then music stations were different than the voice stations. The preset equalizer for talk and music, etc., weren't right for my listening with my ears.

#7 of 23 Upgraded Rado - How do you tell? by joeblack1

Apr 02, 2009 (3:48 pm)

Does anyone have an easy well to tell if a Lacrosse has the upgraded Bose sound system. I believe it also may be known as "Concert Sound." I am looking to buy a used Lacrosse and want the upgraded stereo without paying for a CXS if possible which has it standard.
Thanks.

#8 of 23 Re: Upgraded Rado - How do you tell? [joeblack1] by imidazol97

Apr 02, 2009 (7:51 pm)

Replying to: joeblack1 (Apr 02, 2009 3:48 pm)
The radio options will be on the trunk cover for the spare tire--it may be on the underside. It will be on a sticker looking like a 4x6 card with rows of letter groups.
 
Like UL9, e.g.
 
What those give are the RPO regular production Options. Search google.
http://www.c2e.info/rpocodes/
 
here you can search alphabetically in groups. Use you browser to search for "Bose"
 
Also you can ask the parts department people what the code is for the option you're looking for. I

#9 of 23 Re: Upgraded Rado - How do you tell? [imidazol97] by joeblack1

Apr 03, 2009 (9:22 am)

Replying to: imidazol97 (Apr 02, 2009 7:51 pm)
Thank you very much! This is very helpful. What would be ideal would be a way to identify the upgraded radio by looking at pictures as I buy my cars on ebay. It looks like this model of car does not provide any clues in the regard. However, it sounds like I could ask the seller to check the codes for me as well.

#10 of 23 Radio Controls and Display by tenthdoctor

Oct 05, 2011 (9:08 pm)

I have a 2009 Buick Lacrosse - CXL, I think. The radio has CD (but no mp3 input jack), Sat, AM and FM. We have the radio controls on the steering yoke as well as on the center stack. The radio was working fine up until a day ago - The display has gone blank and the radio controls on the center stack (with the exception of the on-off switch) no longer work. The controls on the steering yoke work fine, but we can't see where we are and we have to hunt around and wait for a station ID. From what we understand, the car is still under warranty (about 21,000), but I don't really want to have them mess around with this if I can fix the problem.
 
Any ideas or solutions?

#11 of 23 2011 Buick Lacrosse CXS Radio Problem by postalone1

Oct 26, 2012 (10:25 am)

#12 of 23 2011 Buick Lacrosse CXS Radio Problem by postalone1

Oct 15, 2012 (7:36 am)

Sometimes when I bring my car to the dealer for a repair or oil change i'll gush about some of the features my car has. I have a CXS model so it's pretty loaded with all the latest toys. One of the voice recognition features I like is when you can say the radio mode and station ID number and it'll go to that station or the pause and rewind live radio stations. What amazes me is the people working on these cars at my dealership aren't aware of the features. So, I knew when the pause and rewind feature on my radio stopped working I was going to have a problem. I initially was met with "What was I talking about?". And then "Maybe that car doesn't have that!". I told him it's a 2011 CXS and i've had the car almost a year and that feature's been working fine from day one. Even showing him the car manual didn't help his understanding. Finally, on my ipad, I had to show him a youtube video by GM showing how the feature worked. He apologized and said he's "old school" and doesn't keep up with all the new stuff in these cars. Excuse me, isn't that your job to keep up with this stuff. I, personally think the radio needs a hard reset. Everything else works fine. The HDD isn't full and I showed them I could still record and delete songs off the HDD. By the way that's another feature they knew nothing about. But they said they found an internal fault in the radio and would order me a new one. Said it would take 2 days...that was 4 days ago. Truly technology is evolving quicker than my dealership can keep up.

#13 of 23 Re: 2011 Buick Lacrosse CXS Radio Problem [postalone1] by gmcustsvcsarah

Oct 15, 2012 (10:43 am)

Replying to: postalone1 (Oct 15, 2012 7:36 am)
We're sorry to hear about this experience with your dealership on the radio concern you have experienced. If we can check into this further with you, please email us at socialmediagm.com with more details (including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership).
Sarah, GM Customer Service

#14 of 23 Re: 2011 Buick Lacrosse CXS Radio Problem [gmcustsvcsarah] by postalone1

Oct 15, 2012 (11:01 am)

Replying to: gmcustsvcsarah (Oct 15, 2012 10:43 am)
Sarah, thanks for the quick reply and offer of support from GM customer service. You guys have helped me before and I'm glad to know you care. I'm giving the dealership a few more days as I can understand getting certain parts may be more difficult than others. I'll keep you updated on the progress.

#15 of 23 Re: 2011 Buick Lacrosse CXS Radio Problem [postalone1] by e_net_rider

Oct 15, 2012 (5:29 pm)

Replying to: postalone1 (Oct 15, 2012 7:36 am)
You are partially right. Many of these features are incorporated as blocks of vehicles. That is some other GM vehicle, maybe even a year newer, might have the same radio/NAV head. Or other identical features. GM implementation makes it near impossible to keep track of what model vehicle has which specific features. And like a home computer, necessary to track what updates or feature changes took place and when. Too much for the mind, and if GM employees get some of it wrong you have an expensive boat anchor.
Unfortunately, GM does not even trust the mechanics with some of the information deemed proprietary. And as you said, many GM people don't know. I had called customer service line many times because of things not working'/broken and shocked at how little they new. It was as if quoting from a manual for a different vehicle.
Related, but among numerous other problems, was getting EXT HDD to work through USB port. I presume you have from year and model, I had same plus touring pack. I tried every suggestion known relative to putting music on an external HDD and bleak info in the owner's manual. It scanned files, splashing titles, then gave error message refusing to play them. Dealer was unable to get an answer from GM as to how to troubleshoot, could not even discern if it was the vehicle, my HDD, or a faulty procedure. I attacked GM customer service, which is when I learned dealer had made attempts, and was promised an answer from someone who told me she was going off script to get me an answer. Rid of vehicle 3 months later, repeated calls, but no answer to that simple question or other major problems.
Hopefully, and with effort, GM gets it right.
I too like the features of new vehicles, but they need to work. I miss the HUD, not available on non-GM vehicles.

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