Problems with Voice Recognition in your Benz

3 messages, Last post on Nov 26, 2008 at 8:01 AM

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#2 of 3 Re: Problems with Voice Recognition in your Benz [casper1022] by trauppius Nov 26, 2008 (6:29 am)
Replying to: casper1022 (Nov 26, 2008 12:03 am) No problems here. I use the MM Command is english and italian and have had no problem with recognizing numbers or commands. Sometimes when I forget the exact Command instruction protocol I just guess at the instruction, and yet it gets it right 9 times out of 10! Dial phone numbers need to be annunciated a "the proper" pace; too slow or too fast are a problem. Use the voice training and testing to check to see if the car is getting it right. As for reports of "an issue with most Mercedes.." I recommend that you go to either/both of these websites (MBWorld.org or BenzWorld.org; the largest MB forums in the world) and search for this topic/issue. I doubt much will turn up as I do not recall this being mentioned very often in the forums. Maybe your vehicle has a defect with the onboard microsphone, vocoder, or signal processor and then dealer is trying the old "they all do that" routine. Press you dealer to make it right. Replies to this message: casper1022 (Nov 26, 2008 8:01 am)
#3 of 3 Re: Problems with Voice Recognition in your Benz [trauppius] by casper1022 Nov 26, 2008 (8:01 am)
Replying to: trauppius (Nov 26, 2008 6:29 am) Thanks for your feedback..I was at the dealer yesterday since it has become a frustration which lead me to the dealer for some resolution..The manager was with me in the vehicle and we did everything which needed to be done to resolve the issue..at one point in time, the system just canceled the command, he feels that there may be a glitch in the system..I was told that in the bbc.com/topgear site or program, the host who owns a CLK 500 speaks about the voice recognition issue and apparently, this is an issue..I appreciate your information and the car has less than 2000miles and was bought brand new, ordered in August 2007 so that being said, I strongly feel the dealer needs to fix it and not be being frustrated that the feature cannot be utilized to its fullest. Thanks again.

#2 of 3: Re: Problems with Voice Recognition in your Benz [casper1022] by trauppius; Nov 26, 2008 (6:29 am)

Replying to: casper1022 (Nov 26, 2008 12:03 am)

No problems here. I use the MM Command is english and italian and have had no problem with recognizing numbers or commands. Sometimes when I forget the exact Command instruction protocol I just guess at the instruction, and yet it gets it right 9 times out of 10! Dial phone numbers need to be annunciated a "the proper" pace; too slow or too fast are a problem. Use the voice training and testing to check to see if the car is getting it right.

As for reports of "an issue with most Mercedes.." I recommend that you go to either/both of these websites (MBWorld.org or BenzWorld.org; the largest MB forums in the world) and search for this topic/issue. I doubt much will turn up as I do not recall this being mentioned very often in the forums. Maybe your vehicle has a defect with the onboard microsphone, vocoder, or signal processor and then dealer is trying the old "they all do that" routine. Press you dealer to make it right.

casper1022 (Nov 26, 2008 8:01 am)

#3 of 3: Re: Problems with Voice Recognition in your Benz [trauppius] by casper1022; Nov 26, 2008 (8:01 am)

Replying to: trauppius (Nov 26, 2008 6:29 am)

Thanks for your feedback..I was at the dealer yesterday since it has become a frustration which lead me to the dealer for some resolution..The manager was with me in the vehicle and we did everything which needed to be done to resolve the issue..at one point in time, the system just canceled the command, he feels that there may be a glitch in the system..I was told that in the bbc.com/topgear site or program, the host who owns a CLK 500 speaks about the voice recognition issue and apparently, this is an issue..I appreciate your information and the car has less than 2000miles and was bought brand new, ordered in August 2007 so that being said, I strongly feel the dealer needs to fix it and not be being frustrated that the feature cannot be utilized to its fullest. Thanks again.