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2008 Chrysler T&C & Dodge Caravan brake life expectancy!

87 messages,  Last post on Dec 06, 2009 at 1:29 PM

You are in the Chrysler Town & Country/Dodge Grand Caravan Forum. Your Host is Karens

What is this discussion about? Chrysler Town and Country, Brakes, Van


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#60 of 87
20.000KM = brake job by sunburstorange
Oct 15, 2009 (5:06 pm)
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My Chrysler dealer admitted to the 2008 brake issues and said he has found that 20,000 KM= brake job for front and or back. Both bad, and the worst he has every seen for a caravan year yet.
#61 of 87
Please register the complaints with NHTSA & Chrysler by woodss1
Oct 15, 2009 (5:45 pm)
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Everyone, I am experiencing the same issues with the poor brakes on my '08 T/C. I am getting ready to put my 5th set of pads on the vehicle with 50K miles on it. I have called and written Chrysler with no results toward the problem, so I am urging all of you to please register a complaint with NHTSA. Only if enough complaints are registered will Chrysler step up and do the right thing and issue a recall. Everytime that I spoke to a Chrysler customer service rep they stated that they had not received many complaints regarding the brakes. Please, Please, Please, let's stop complaining amongst ourselves and start registering the complaints with Chrysler and NHTSA.
#62 of 87
17K = (Break) Brake Job by dimsum
Oct 19, 2009 (6:10 am)
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Like others on this forum, our 2008 T&C LX required full brake replacement at 17K miles. Of course brakes are considered "wear" items and therefore not fully covered by 3/36K manufacturer comprehensive warranty, nor even some extended warranties.
 
However, after reading the other posts from owners in similar situations, and getting nowhere with the dealer, my wife spoke at length to Chrysler corporate and we had to pay "only" $250 for replacement. Somehow she remained calm on the phone with the rep -- I would have not been so kind...
 
I am fine having to replace brakes around 30/40/50K but not every year. Who knows how long this $250 "deductible" will be around. Throw in a previous AC/fan blower failure 13K and I don't want any more to do with this car, even though we purchased in January.
 
This past weekend, we traded in the vehicle and are switching brands. Sorry Chrysler -- we tried.
#63 of 87
Re: 17K = (Break) Brake Job [dimsum] by srs_49
Oct 19, 2009 (6:26 am)
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Replying to: dimsum (Oct 19, 2009 6:10 am)

Just curious - what did you pay for the van and what kind of trade in were you given?
#64 of 87
Re: 17K = (Break) Brake Job [srs_49] by dimsum
Oct 19, 2009 (7:09 am)
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Replying to: srs_49 (Oct 19, 2009 6:26 am)

$14,853.45 OTD plus $2500 trade-in. This was in January 2009 as a Chrysler certified used vehicle with 3K miles.
 
I got a trade-in value of $12K. I probably could have pushed to get $13K (KBB value) but I was able to get the purchase price of the replacement vehicle down to what I though was fair, and then some. Also there was some minor panel damage to the rear fender and door. I did not shop around a lot either -- honestly, I just wanted to be rid of it.
 
Also I changed brands (Toyota) so I didn't expect to get as much as staying w/ Chrysler. Given the problems we had, that was fine by me.
#65 of 87
Re: 17K = (Break) Brake Job [dimsum] by gunksny
Oct 20, 2009 (7:33 am)
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Replying to: dimsum (Oct 19, 2009 6:10 am)

Hi -
 
Can you give us a number or tell us who your wife spoke to in Chrysler 'corprorate or how she got there? ' Seems like most get sent to a call center in India where its impossible to make any progress.
 
Congrats on moving on - I'm jealous. I'm pretty sure I owe alot more than the car is worth, which makes me even more annoyed.. I can't believe I bought this car brand new....from Chrysler no less. What was I thinking?
#66 of 87
Re: 17K = (Break) Brake Job [gunksny] by dimsum
Oct 21, 2009 (4:30 pm)
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Replying to: gunksny (Oct 20, 2009 7:33 am)

Hi,
 
She called 800-992-1997 and patiently worked with the rep. Probably depends on which rep you get and how sympathetic they are (or aren't).
#67 of 87
Re: Please register the complaints with NHTSA & Chrysler [woodss1] by thanks_much
Oct 22, 2009 (1:19 pm)
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Replying to: woodss1 (Oct 15, 2009 5:45 pm)

Guess I should feel lucky that I made it to 22,800 miles before having to spend $600 on front and rear brakes and replace rotors. And that was through a trusted independent. Traded in my 2004 Honda Odyssey and tried to do the right thing since I live and work in Detroit. So 23,000 miles into my 27,000-mile lease I get the most expensive brake job of my life.
 
Thank you Diamler. Thank you Cerberus. Thank you taxpayers. I'm sure Fiat will fix the quality problems.
 
Next stop: NHTSA site to register a complaint.
 
Unbelievable.
#68 of 87
Re: Update To Our Situation [pschultheis] by gunksny
Oct 26, 2009 (12:22 pm)
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Replying to: pschultheis (Oct 12, 2009 11:40 am)

Here's an update to my situation. I sent a letter on October 13th. Today (October 26th), Chrysler called and said they authorized a check for 50% of the rear brake installation. I just hope they make a change to fix the problem.
#69 of 87
BRAKES by kipndebkzoo
Nov 02, 2009 (8:10 am)
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Replying to: yahooligan (Oct 14, 2009 6:35 pm)

I purchased a 2008 CT&C in April 2008 and immediately noticed TONS of break dust all over my nice shiny new wheels. The brakes "catch" every once in a while, and I sometimes "feel" like they are working against me. I can't believe the gas mileage difference from city to highway...astonishing difference, like 10 mpg to 30 mpg. I wonder if using brakes around town causes more "rubbing". Anyway, I don't have 15,000 miles yet even, and I am going to have them checked next week. I bought the lifetime warranty, a lot of good that will do me. Other than this I love the van...but brakes should last WAY longer than this... Maybe we SHOULD start a class action???

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