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Vans & Minivans Chrysler Town & Country/Dodge Grand Caravan 2008 Chrysler T&C & Dodge Caravan brake life expectancy!
83 messages, Last post on Nov 19, 2009 at 11:16 PM
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Replying to: pschultheis (Oct 01, 2009 7:34 pm) Please let us know how this turns out. We first heard a squealing noise about 3000 miles ago at 13,500 - it seemed to be coming from everywhere outside and we never would have suspected the brakes at 13k miles. The dealer couldn't find the source. Just brought the car into the dealer at 16,500 and they tell us its the rear brakes totally gone - metal on metal. Of course NO one would expect you need new brakes at 13 or 16k miles! The sevice tech agreed thjis is a major flaw and they have been seeing this alot on the 2008 T&C's as early as 11k miles and yes its a big problem but they have no recourse. They did give me a 10% discount so it came to $300 for the rears. The Dealer also said the only way recalls get started is if enough people call (for them to be afraid of a class action or safety lawsuit). He gave me a number, 800-992-1997 to get started (and we might even get reimbursed, but doubtful). This is not only infuriating, not to mention dangerous. .Everyone who has had this problem should call and write a letter!
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I have had to replace both front and rear brake pads and rotors after only 20,000 miles! This costs a small fortune. If you have had a similar problem I urge you to file a complaint with the National Highway Traffic Safety Administration. If enough complaints are filed perhaps Chrysler will have to do something to recall and replace this sub-standard product! If you search for NHTSA on the internet, you can find their Office and Defects Investigation. Then under "Safety Complaint" click on "file a complaint". This will lead you through the steps to file an official complaint. It only took me about 5 minutes to complete and hopefully we can get a response from Chrysler. They need to take responsibility for their products!
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That's right! 3,420 miles and my van needs new front/rear pads and rotors. So much for the "upgraded" brake components for 2009.  I brought it to the dealer for pulsating in the pedal and they tell me the rotors are "blue" all around and the pads are worn down. They covered it under warranty and gave me a loaner. I don't brake with my left foot. It will be on their dime for the first 12K miles as I understand it. After that, I'll install aftermarket ceramic pads and aftermarket rotors like I did on my 06 T&C and be done with these crumby Chrysler/Mopar parts. The ceramics sqeak a lot but I don't care as they provide better stopping power, less wear and much less brake dust.
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Replying to: bennett4 (Oct 05, 2009 7:58 am) Would the dealer put the ceramic brakes on your van for you or did you have to use an indie shop? How much more did it cost? thanks!
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Replying to: zezedog (Oct 05, 2009 6:49 am) http://www-odi.nhtsa.dot.gov/ |
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Replying to: gunksny (Oct 05, 2009 9:45 am) |
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Replying to: usavet (Nov 25, 2008 3:04 pm) |
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Replying to: pschultheis (Oct 01, 2009 7:34 pm)
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| I have had to replace both a transmission pump and a fuel pump. I literally had to get out of my car and push my baby to the dealership in a stroller because it wouldn't drive...it was only 4 months old at that point! Then are 6 months, it had to be towed from my driveway. The dealership wouldn't come and get it because they said the battery was dead...but of course, that wasn't the case...it was the fuel pump."> Now, the brakes are completely shot. What a total rip off. No wonder why they are in financial trouble...they are selling crap. | |
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Just an update. We wrote a letter to the dealer from whom we purchased the vehicle and subsequently, met with one of the owners. He agreed that he has heard of more problems with the brakes on later model years. He stated their dealership is not able to reimburse us any $ but recommended we call Chrysler and specifically ask for reimbursement. He also suggested we advise them that the 12 to 15K coverage in the warranty is not acceptable and ask that they take some ownership in the problem. I called Chrsyler again since I had called them once previously. I did specifically ask for reimbursement and this time, the CSR gave me information as to how to request reimbursement. I did not receive this information on the first phone call to them, but I had not specifically asked for reimbursement. Here is the info they gave me: send a letter to Chrysler Customer Assistance Center, P.O. Box 21-8004, Auburn Hills, MI, 48321. Include: Name, VIN, Chrysler Reference #, Current Address, Reimbursement Address, Day Phone, Evening Phone, Dealership of Vehicle Purchase and Service, Mileage at time of repair; Requested Action. I am sending it out today and we will see . . .
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