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Prices Paid: Buying & Leasing Experiences Volkswagen Passat CC Prices Paid and Buying Experience
82 messages, Last post on Aug 31, 2009 at 2:15 PM
You are in the Prices Paid: Buying & Leasing Experiences Forum. Your Hosts are car_man & kyfdx
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I probably cannot do anything about it. Hopefully, others will not make the same mistakes as me. Shop elsewhere and don't buy Volkswagen. I reported my case where the dealership (Yorkdale Volkswagen o/b as 2031113 Ontario Limited) engaged in unfair practices involving false, misleading, deceptive and unconscionable representations, VW Canada called the dealer and said the dealer was not willing to do anything and VW Canada also said that they would take no further action. And I had to beg them to even make the phone call by reminding them that their dealers are a reflection of them and they should care about their reputation. Apparently, they are not too concerned about consumers. 
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Replying to: lucretius (Mar 15, 2009 7:59 am) You went to the dealership to lease a car but did not drive the one you wanted? Then gave them $1000 on top of your $8000 trade in before you had a chance to sit in the car? They then found a car for you and had lowered the interest 2% with no change in monthly payment? You signed all the papers and drove your new car home; then noticed the vehicle's MSRP had risen over $3k (I'm assuming this is JUST the MSRP...and not MSRP plus sales tax) Something does seem fishy...although you should/do have the option to walk out of the deal at anytime before driving off the show room floor. Although it may have been a hassle transferring insurance etc... I think its common practice for dealers to trade cars to get the one you want quicker (sitting through one winter shouldn't matter...it's leased...and you live where you live...). Sounds like you were in a rush not to notice a $3,319.83 until you got home... Cars are such big (depreciating) investments...I usually take A LOT of time reading all the fine print and asking them to explain all the little things to me...they're on the clock not me -- I have all day And...I've learned to stay away from leases...they never work out for me... I doubt you can do anything...other than write it off as an expensive learning lesson.
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Replying to: ivan_99 (Mar 17, 2009 8:36 am) About one week later, they call me and tell me they don't have the car it in the colour I wanted and tried to get me to take another colour. By this time (a) I had already asked for my deposit back twice and they refused, and (b) the interest rate on leases offered by VW Credit dropped to 2.9%. They tell me they ordered the car from Volkswagen Canada and mine would be the first one to arrive from the port. Two weeks later (and three weeks after our first meeting in which they took the $1,000 deposit) they delivered the car. Upon arriving to at the dealership, they took my keys and car before giving me a chance to even inspect the new car or look at the lease agreement. They had a pre-prepared Offer to Lease form (another one) as well as a lease agreement. Their Offer to Lease forms do not disclose selling prices. The Lease Agreement does -- but besides the MSRP it includes freight and some small charges. I certainly asked about it, but they lied to me about what made up that number. And I certainly noticed the 2.9% interest rate telling them that it should have some effect on my monthly payments. I also told them that I didn't want to sign that lease agreement and they told me the only choice I had was to sign this or sign a lease agreemnt with the previous 4.9%. I did swear at them. They "admitted" to making $250 extra on the change in interest rate. This was obviously a lie that I did not discover until later. I really didn't want to have to leave the dealership on foot. And I had alot going on at home at the time, so I just took their word for it. Yes, I signed all the papers and drove the new car home. What I discovered was they had padded the selling price to ensure the mothly payments remained the same and they could pocket an extra $3,319.83 of "profit", at my expense of course.. Note that selling price and MSRP are two different things. The MSRP is set by the manufacture and did not change. The final selling price was $3,319.83 more than we had agreed and $2,619.83 more than the MSRP (including the freight,etc.). Sales tax it seems is not included in the selling price.
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Replying to: lucretius (Mar 17, 2009 7:15 pm) Aside from being ripped off...how do you like the car? Did the dealership taint your enjoyment of driving your new car? |
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Replying to: lucretius (Mar 17, 2009 7:15 pm) - You would like to go into a dealership and pay $20,000 for a $30,000 car. - When you come into that dealership, they want to think of a way to get $40,000 for that $30,000 car. The art is meeting in the middle (and obviously from the customer perspective, towards the low end!). Many of the dealer games revolve around leasing, financing, and especially the trade in. I cannot tell you the number of times I have been told my car is worthless, and then I have turned around and sold it to the first person who stopped by to view it for $1,000 - $2,000 (private sale). You as the consumer need to do the research up front (what vehicle do I want, what is the TRUE dealer cost, what can I afford, etc). Don't go in "wanting a certain monthly payment" - they then stretch out the term to meet the monthly payment objective. You also need to back off when things change rapidly. Don't sign if something major changes last minute. You would be surprised, when you get up and walk out (literally), things changed. I have walked out twice, with the dealer running out and telling me that management had just approved the "correction" (Toyota and Audi). This may just end up being a bitter lesson for you. But learn from your mistakes. You now have the car. ENJOY IT. Treat it well...! (and I would NOT NOT NOT go back to that dealer). Don't keep rewarding sleazebags. One last minute thought for you. One can always go back and visit during a high-volume timeframe (e.g. Saturday morning at 11:00 am or 2:00 pm) , and then go into the dealership and talk loud enough about how you had been duped - make sure you are near other customers. I may have, um, done that too.... 
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Replying to: kinct (Mar 18, 2009 1:50 pm) Very true...I was helping a co-work shop...she walked out when the dealer low-balled a trade in; after they ran out they offered $3k more... and talk loud enough about how you had been duped heh...a different co-worker did the same...very loud about the "illegal" activities they practiced...then some tears; she got her money back...
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Replying to: ivan_99 (Mar 18, 2009 2:32 pm) I had thought that there was a 3 day rule to return a car in Indiana, but there is not. I am not sure that applies anymore anywhere?
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Replying to: bvdj84 (Mar 20, 2009 9:24 am) |
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| Hi there, I was just quoted a price of approx. $3,000 off MSRP for a 4 cylinder CC Sport with A/T. I am in SoCal. Is this a good price? Apparently, the discounted price includes the VW rebate of $1K. Apparently, it looks like about $100 over invoice price less the $1K from VW. What are your thoughts? Are there better deals out there? | |
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Just leased a CC Man Sport. Here are the details. MSRP: $27,855 Cap Cost: $24,500 Money Factor: .00073 Residual: 54% Term: 36 months/10k/yr. Sales Tax: $1674(Ohio) Cash at signing: $620 includes first months payment, doc fee, and tags. End result is $338 per month, tax included. |
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