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Mazda CX-9 Interior

14 messages,  Last post on Nov 04, 2008 at 7:20 PM

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What is this discussion about? Mazda CX-9, Interior, SUV

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#8 of 14 Re: painted silver pieces [howardru] by ceric Oct 24, 2008 (10:52 am)
Replying to: howardru (Oct 23, 2008 10:40 am) howardru, I have 1 or 2 scratches on my CX9 door handle as well. I am just not as angry about it as you are. That is all.   As I said, Mazda put painted plastic pieces at the wrong locations. That is the way I see it. You can find painted plastic pieces on Lexus, Acura, ....   Yes, I have CX9 GT AWD. And, I love it. Replies to this message: howardru (Oct 24, 2008 2:14 pm) lockloop (Oct 24, 2008 4:48 pm)
#9 of 14 Re: painted silver pieces [ceric] by howardru Oct 24, 2008 (2:14 pm)
Replying to: ceric (Oct 24, 2008 10:52 am) Cheers Ceric,   I guess my anger came through the posting huh? Yes, well I just picked her backup and she has a brand new set of cheap plastic door handles. Going to find something clear to put on them this weekend.   Dealer replace w/o question.   Thanks H Replies to this message: lockloop (Oct 24, 2008 4:48 pm)
#10 of 14 Re: painted silver pieces [howardru] by lockloop Oct 24, 2008 (4:48 pm)
Replying to: howardru (Oct 24, 2008 2:14 pm) Could you let us know what will you be using to protect it from happening? and how does your fix turn out?
#11 of 14 by howardru Oct 30, 2008 (6:17 pm)
Just found on the other Mazda message board that Mazda actually fessed-up and admitted there is a defective paint being used. A TSB was submitted.   Complain to the dealer about the paint peeling and get free new pieces with a re-designed paint!   http://www.finishlineperformance.com/pdf/cx-9/bulletin/09-033-08-1993.pdf
#12 of 14 Re: Mazda CX-9 Interior [badself] by nickd51462 Nov 04, 2008 (5:03 am)
Replying to: badself (Oct 23, 2008 6:53 am) Same here, just got off the phone with local Mazda Service Mgr and he said he has a few people complaining about the same thing. He also believes the materials are of poor workmanship. My concern is that our vehicle was leased, as I am sure many others are and when returning the vehicle this type of issue could generate big bucks for Mazda. I have won (2) LL suits, (1) Mazda CX7 & (1) Pathfinder, so don't give up!!!! Replies to this message: howardru (Nov 04, 2008 5:26 am)
#13 of 14 Re: Mazda CX-9 Interior [nickd51462] by howardru Nov 04, 2008 (5:26 am)
Replying to: nickd51462 (Nov 04, 2008 5:03 am) Nickd51452,   Mazda has claimed mea culpa. The dealership will replace the defective pieces free of charge. Just mention the Technical Service Bulletin I posted above.
#14 of 14 Re: [howardru] by howardru Nov 04, 2008 (7:20 pm)
Replying to: howardru (Oct 23, 2008 9:10 am) Update.   Received letter dated 30 October from admin to Director of Marketing I wrote to with my complaint. This is almost 30 days AFTER Mazda USA issues TSB on the defective paint (ie, their fault).   They apologize for the defect and cannot assure me that this won't happen again.   She includes two gift cards for $50 each ($100 total) towards parts and/or service at any Mazda dealer.

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