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2009 Hyundai Genesis Initial Quality and Issues

91 messages,  Last post on Jul 08, 2011 at 10:39 AM

You are in the Hyundai Genesis Forum.

What is this discussion about? Hyundai Genesis, Hyundai Genesis Coupe, Coupe, Sedan

Messages Page 8 of 10

#62 of 91 Re: Loss of rearview camera use [sooththetruth] by toye

Aug 18, 2010 (10:55 pm)

Replying to: sooththetruth (Jun 10, 2010 9:17 am)
Had same problem thought it was loose connection...took it in on a Tuesday Dealer had to order new camera gave me a loaner new Sonata for the rest of the week picked up my Genesis on Friday pm...worked fine ever since

#63 of 91 Re: 2011 Genesis Suspension [bman900] by tjc78

Aug 19, 2010 (5:13 am)

Replying to: bman900 (Aug 18, 2010 7:35 pm)
Can anyone verify this?
 
I read that too and I think that it was a joke. The ride issue is a "hot" topic on that forum. I have a Genesis and don't want to try and sway you either way, but, all I can say is this: if you like a floaty type ride do not buy a Genesis. I came from a Toyota Avalon (06) and am very disappointed in the ride.

#64 of 91 Re: 2011 Genesis Suspension [bman900] by pc_genesis

Aug 19, 2010 (1:25 pm)

Replying to: bman900 (Aug 18, 2010 7:35 pm)
I just test drove the bmw 5 series and audi q5 but finally leased a 2011 genesis 3.8..its truly amazing what this car is!! Its so luxurious- i thought much better than a audi q5 or a BMW 5 series.. ride is a bit on the firmer side but nothing obtrusive. Make sure u drive both 3.8 and 4.6 because their is a major difference in the steering control..
 
In all a very solid car which delivers where it matters..Luxury does not mean spending money through the roof and I am glad their is a car company which think that way!!

#65 of 91 Re: 2011 Genesis Suspension [pc_genesis] by toye

Aug 19, 2010 (1:33 pm)

Replying to: pc_genesis (Aug 19, 2010 1:25 pm)
Congratuations on your new Genesis!

#66 of 91 2009 V 8 Genesis by johnson4140

Sep 07, 2010 (12:47 pm)

The suspension system is bad, very rough ride. Is there a fix for IT??Will Hyundai accept responsibility for fixing the problem??

#67 of 91 Re: 2009 V 8 Genesis [johnson4140] by tjc78

Sep 07, 2010 (1:00 pm)

Replying to: johnson4140 (Sep 07, 2010 12:47 pm)
This is the way the car rides. I have driven about 5 different Genesis models (V6s, V8s, 17"/18" wheels). It is the way the car is designed and they all ride the same. There was a mid year change to the 09s in which they altered some pieces of the rear suspension (actually making it firmer, so the rear didn't bounce as much). Hyundai will not do a thing (referencing several complaints from another forum). I too am unhappy with my early 09s ride, not because I believe there is a fault with the car, but due to the fact I am too used to a soft plush ride. Next time I know better to stick with what I know I like, rather than trying to change.

#68 of 91 Re: 2009 V 8 Genesis [tjc78] by kenb757

Sep 08, 2010 (9:01 am)

Replying to: tjc78 (Sep 07, 2010 1:00 pm)
Someone in the aftermarket could make a mint with replacement springs, shocks, bushings, and tires designed to make the Genesis ride like a luxury car instead of an Accent. Hyundai should offer the Genesis with two suspension setups, luxury and sport.They might even sell more Genesi with those options. In any case, it will be better than alienating customers who expected a luxury car ride in their Hyundai.

#69 of 91 Genesis vs Equus Ride by kenb757

Sep 09, 2010 (8:31 am)

Don't expect the Equus to ride much better. It sounds like it might be a waste of time for me to test drive an Equus.
 
http://www.autobytel.com/content/shared/articles/templates/index.cfm/article_pag- e_order_int/5/article_id_int/8774
 
"Under the skin is a modified Genesis chassis, though the air suspension system is all Equus. In Normal mode, we enjoyed a smooth and quiet ride on good roads, but on rough pavement Hyundai's luxurious sedan transmitted too much jounce and felt stiffer than expected. Tap the Sport button next to the shift knob and the steering becomes more responsive and the suspension firmer. When subjected to tight corners at impressive speeds, the 2011 Equus responded with plenty of grip and little body motion."

#70 of 91 Hyundai dealers by davidirn

Sep 20, 2010 (9:18 am)

We bought our Genesis online. A dealer over 2 hours from us sold us the car. The car was delivered to our home. We noted a damaged area on the passenger side door panel. The salesman said that was just a finger print and will come off. The damaged area did not come off. We contacted the salesman, he told us any Hyundai dealer can fix that. There is a dealer only 15 minutes from us. This dealer looked at the door panel and said it needs to be replaced but this dealership refused to fix it. We are now faced with having to dive 2 hours to have the dealer who sold us the car look and the problem. Dive home and then return when the part comes in and again back home. On a good day without traffic is over 9 hours of driving and a cost of about $100.00 or more in gas. Our previous car was a BMW any problems we had was taken care of without any delay or much effort on our part to solve the problems. The service with Hyundai stinks. This is what will take down the Hyundai corporation. People will stop buying high end cars from Hyundai when it gets out their post sales service is so bad.

#71 of 91 Re: Hyundai dealers [davidirn] by toye

Sep 20, 2010 (9:59 am)

Replying to: davidirn (Sep 20, 2010 9:18 am)
You should have refused delivery of the Genesis from the get go. reguardless what your salesman said. I can't fault the local Hyundai dealer refusing somebody elses mistake.
 
That is the problem with doing business oneline..inspecting the new car on the lot in person before taking ownership is a must.
 
Why don't you make them bring the loaner car to you.
 
Anyway good luck with your Genesis after this situation is rectified.

Messages Page 8 of 10

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