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Smart Shopper Buying a Car During the Credit Crunch
343 messages, Last post on Nov 14, 2008 at 5:59 AM
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Replying to: joel0622 (Oct 29, 2008 1:41 pm)
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Replying to: kdhspyder (Oct 29, 2008 2:42 pm) Its not illegal you get slapped on the wrist, its illegal you go to the Federal Pen if the FTC audits/inspects you and finds out your doing it. I raise hell with our SM's if they tell a customer a payment with a product added in. I don't need the help, hell the first thing I do is show you a menu that tells you the base payment and the rate before I even mention a Service Contract |
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Replying to: kdhspyder (Oct 29, 2008 2:42 pm) Packing payments is when you tell a customer that a payment is $550 and that includes a warranty and a GAP contract. That leads a customer to believe that they are getting the warranty and GAP included in the cost of the car and that they are not paying extra for them. |
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Replying to: volvomax (Oct 29, 2008 12:58 pm) You are lumping 99% of the car business w/ less than 1% of offenders. So, unless you have proof that the majority of car salespeople do in fact lie to their customers I would retire that tired old cliche. I hate to have to defend my repuation because of those previous to me in a market that I had nothing to do with 15, 20 years ago. Today in most any retail business it is the consumers market and the consumer's ballgame. With all of the laws that are designed to protect the consumer, there is not much room for a lie to be told. Often what the customer percieves as a lie from their salesperson is in all actuality an uneducated untrained salesperson. Granted, we all wish that we can get an expert professional as a retail shopper whether it in the auto industry or otherwise, but realistically this will never be the case. Thank you for your eloquence volvomax. Kudos to you. |
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Avoid this dealership at ALL COSTS...they sold us a broken car, tried to charge us $1000 for a transmission teardown, $100 deductible for warranty claim, the car was broken when we bought it, they now tried to charge $3700 for a transmission, warranty denied, PRE Existing CONDITION. Max, their finance person lied to us humiliated us, this a a huge scam!!! sell you a broken car, sell you a warranty and get paid to fix it....OMAR the GM is elusive..does he exist, STAY AWAY!!!!! STAY AWAY, you will regret evr going near this fraudulent place.........
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Replying to: volvomax (Oct 29, 2008 12:58 pm) You've got to be joking? From my experiences it is not rare at all, not common... but not uncommon either. Most of the "lies" are hidden as so called "mistakes" though, which can't be proven by the consumer. They've got the particular model you want on the lot, options, finance rate, mileage, price... etc. etc. etc. |
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There has to be much more than just a state license. It would be to the industry's advantage to require Continuing Education courses for renewing that state license. The primary course would include knowledge of the state code pertaining to car sales. Other courses would include Mechanics, Finance, Customer Relations, Management Duties et al. The first year would require a minimum of 15 hours class room course, followed by an exam at the end of each session. The salesman would have to pass the 15 hours by certfication and submit that Certificate with his renewal app to the state on or before his birthday every year. Until the above is in effect, he is less than a professional and more of a sales associate. 
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I seem to recall, think it was last year, that some SUV's albeit the largest of them were sold for well below invoice. Is the same thing going to happen on cars that are not "high demand" cars? I mean think about all those 2008's still on lots. -ray |
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Replying to: joel0622 (Oct 29, 2008 2:36 pm) "Thats almost laughable. How long was you career at the $1000 minimum, bank says you have to buy the $2300 warranty store? There has never been a better time to buy a car then right now. Dealers want them off the lot and off the floor plan. " Here I will back up some one actually in the know. You can cut any deal you want right now that yield's a profit to the dealership. No matter how small. There has never been a better opportunity to buy a new car than this. If you are in need ,waiting will be a mistake, this is the season of your prowess. |
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Replying to: volvomax (Oct 29, 2008 12:58 pm) That depends on where you're from. Here in Central Florida it's very easy to find a sales person like that. Just listen to the screamer ads with ridiculous promises on TV and you'll find one. On just my last buying experience one dealer wouldn't honor the advertised price on their very own website. They said they were not responsible for a clerical error. So I hope you can understand why some buyers feel the way we do. You are lumping 99% of the car business w/ less than 1% of offenders. So, unless you have proof that the majority of car salespeople do in fact lie to their customers I would retire that tired old cliche. No, not at all, I never said anything like that. If I had to come up with a percentage of local dealers here, I'd say about one third are still old style and that's based on my most recent buying experience. Don't get me wrong, I have had outstanding buying experiences, the guys all got perfect CSI scores from me. They did try like heck to bump me, but it was professionally done with mutual respect. I've always given these folks the first chance for my repeat business. |
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