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Sedans Lincoln LS Lincoln LS '03 Navigation System - Need HELP Please
10 messages, Last post on Oct 09, 2009 at 9:20 PM
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Replying to: ezaircon4jc (Oct 09, 2008 6:12 pm) I've called numerous dealers and I'm very dissapointed. The support from the Lincoln community is very limited when it comes to NAV issues.  In the end I've been told to call this company in the US: United Radio who apparently does certified licensed work for in-dash navigation systems such as the one in my LS. I've called them earlier today but they are unable to help me since they are not allowed to give out (or sell) the System Software Upgrade to end users. They will only deal with Ford dealers. I have submitted a few questions to their Technicians and I'm hoping to hear back from them tomorrow. I've also been told (by United Radio) that even though I will get the CD i still need the dealer to install it as they need to use an IDS tool to re-initiate my radio system?!?. Based on many posts I've read that's not actually true as the radio unit is working fine and I just need the firmware upgrade for the DVD unit. Ultimately here are my concerns: 1. If I can buy the Upgrade System DVD from them I will. If not, what guarantees do I have that the actual Ford Dealer that I will go with this request won't burn me on the price? 2. Alternatively I may try to buy a new DVD unit (which will come with the software pre-loaded) 3. Is anyone out there able to sell me the System Software DVD for my DVD unit? (for money of course) Any suggestions are welcome. Best regards, Adrian
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Replying to: acidutu (Oct 20, 2008 5:40 pm)
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Replying to: milo776 (Apr 07, 2009 12:20 pm) Unfortunately I was unable to get any decent support from Lincoln and I had to go and figure things on my own. All the calls to Denso and Lincoln lead to nowhere and I was wasting more time than anything but I would recommend that you first call a a few dealerships in your area to see if they have the DVD System software upgrade (not the MAP CD) as you may get the added benefits of a newer firmware. Also, it shouldn't take you more than a few phone calls which anyone can spare nowadays. I've researched getting different NAV systems and replacing the one I had (since I wanted to have added functionality - BT + MP3) but the cost of a nicer system was running close to $1300 US. In the end I decided to "fix" the one I have and save me some money. I called different junk yards around the country and searched on E-bay for a replacement DVD unit. In the end I found something on e-bay and I purchased it. It cost me around $300 US but I'm happy I made that decision since the system has been working great since. (still no MP3 or BT but the cost difference is justified) Of course I don't play around with the "update" menu anymore....hehehe Shame on Lincoln for their support. As far as I see this, a DVD with the correct software would have fixed and updated my system in no-time. It would have also been an easy service call for Lincoln and the possibility to make good money on it for less than 15 minutes of work. (assuming they would charge $90 for a diagnostic and 1hour of work at $60/hr = $150 for 15 minutes using a DVD with the correct firmware that would have cost them $0 to get from Denso directly) I hope I was able to help. Take care, Adrian
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Replying to: acidutu (Apr 12, 2009 10:48 am) I am having the same problem with my 04 LS. I have been everywhere trying to fix the issue. I have pulled the unit, pulled the battery, put 5 or 6 different discs in from various sources, and still no luck. Could you please tell me what the disc was that you used, or give me some direction. I am at the end of my rope with this one!!! Brockalabrock  gmail.com Thank you! -Jason
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Replying to: brocktaylor (Jun 10, 2009 1:56 am) Sorry for the late reply. Unfortunately i was unable to find the Firmware CD i was looking for. In the end I had to buy a replacement DVD unit (the unit in the trunk that is) from a scrap yard on e-bay which resolved my issue since it had the firmware pre-loaded. I still have the old DVD unit around but since I'm no programmer I'm not sure how to hack the existing working unit and grab the firmware so that I can upload it in the old unit. If anyone can suggest how that may be accomplished I can give it a try although I'm scared of breaking the working unit Sorry I couldn't give you better news. Adrian |
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Replying to: acidutu (Sep 26, 2008 7:57 pm) I'm holding Audio+Menu for about 1 second and a keypad comes up with "Enter Diag PIN..." What do i enter?
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Replying to: baccus49 (Oct 04, 2009 1:45 pm) The password/PIN is 1971. Adrian |
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