- #12 of 134
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Re: [peridoc]
by themerg
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Sep 29, 2008 (9:10 am)
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Replying to: peridoc (Sep 29, 2008 5:04 am)
I'd think so. When I talked to the manufacturer of the software, he stated that if another update was released it would be via a TSB campaign like they currently have now for the current release. He stated that is just how it is done. One thing that irked me was that he stated that it would be up to Hyundai if they wanted to release an update, so even if one is available we might not get it. And since he also stated that one of the issues I still have has been corrected, I'm really hoping Hyundai steps up and releases this new update.
- Merg
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- #13 of 134
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Re: [themerg]
by grumpaj
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Sep 30, 2008 (7:32 pm)
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Replying to: themerg (Sep 29, 2008 9:10 am)
There is a TSB # 08-01-013 for the Nav System. I took my ’09 Sonata in today for the software upgrade to SW Version V_A3_3. The initial “Caution” screen was blank. The side and bottom icons on the map were missing and menus were grayed out and unusable. The map, streets and current location were ok.
The upgrade fixed the Nav System. The keyboard will stay in QWERTY mode now even when the car is turned off.
The random in iPod and USB works better and stays on now when I go to the map function, but not if I switch to another mode or turn the car off.
The TSB Subject is “NAVIGATION REPROGRAMMING – CAMPAIGN T59” with this description: “Select 2009 Sonata Vehicles are equipped with in-car navigation as part of the audio system. Some navigation systems may experience lock up while in map display mode or the navigation icons may be incomplete/missing from the display screen. This bulletin describes the procedure to reprogram the navigation software to repair these conditions.” Vehicles affected: 2009 Sonata vehicles produced from start of production to August 11, 2008.
And yes, A DVD is used in the procedure.
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- #14 of 134
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Re: [grumpaj]
by themerg
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Oct 01, 2008 (3:29 am)
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Replying to: grumpaj (Sep 30, 2008 7:32 pm)
Right, that is the upgrade I got. Although I received the same update that you did, the QWERTY issue is still there for me. I never had the issue of the Caution screen being blank or the icons and menus being messed up.
The update also fixed the Random issue for me. According to the software developer, the Random function is not supposed to stay on when turning off the car or switching modes (except for the Map). He compared it to being similar to the Random function on a CD player. When turning a CD player off and on you need to turn the Random function back on.
- Merg
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- #15 of 134
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Sonata Nav Software?
by sallan
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Oct 01, 2008 (7:16 am)
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Hi, just purchased 2 Limited models for my wife and myself. I don't remember seeing any DVD's in the owners kit, did anyone get any when you purchased the car?
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- #16 of 134
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Re: Sonata Nav Software? [sallan]
by themerg
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Oct 01, 2008 (7:19 am)
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Replying to: sallan (Oct 01, 2008 7:16 am)
You won't get one. The map software is updated via a DVD that you need to purchase. The update is not out yet and will not be until January. As for the software updates, the dealer is the one who receives the update DVD whenver they put out a TSB campaign for the software update.
Check your software version (Setup --> Main). If you do not have v_A3_3, then go into your dealer and request the Navigation System Update.
- Merg
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- #17 of 134
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Another Bug...
by themerg
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Oct 01, 2008 (7:21 am)
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Found another bug today. I had gone into my addressbook on a previous day and set one of my lists to display via Alphabet as opposed to via Date. When I went into the addressbook today, the list was in order by Alphabet, but the selector at the bottom indicated that the list was in order by Date. Clicking on Date reordered the list by Date. Obviously, when I went into the addressbook today, the indicator should have been on Alphabet. It appears this issue represents itself whenever the vehicle is turned off and back on.
- Merg
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- #18 of 134
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My Navi
by bmwconvt
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Oct 02, 2008 (10:40 am)
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My navi has been messed up since I purchased the car this summer. My dealer still has no advice as to what to do other than it has to be replaced and there is probably a "national' backorder. Still no anwser as of yesterday. I'm happy to see there is a TSB, but wonder why my dealer's service folks haven't a clue about it...
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- #19 of 134
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Re: My Navi [bmwconvt]
by themerg
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Oct 02, 2008 (2:41 pm)
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Replying to: bmwconvt (Oct 02, 2008 10:40 am)
Check out your software version. If you have v_A3, then you need the TSB. You should have v_A3_3. That is the version the TSB updates you to. I believe it is TSB Campaign 59. Just go into your dealer and ask for it. Apparently that TSB fixed a lot of issues people were having.
- Merg
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- #20 of 134
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Re: My Navi [themerg]
by bmwconvt
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Oct 06, 2008 (5:34 am)
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Replying to: themerg (Oct 02, 2008 2:41 pm)
Thanks - the car is at the dealer right now getting the new software! I'm crossing my fingers...
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- #21 of 134
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Re: My Navi [bmwconvt]
by hclg
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Oct 07, 2008 (12:10 pm)
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Replying to: bmwconvt (Oct 06, 2008 5:34 am)
Hi, One of the reasons I got this car was the navigation system. Love the radio as well. However, I had intermeittent problems with the navigation system from the start. THey were able to order a new unit and that was installed after a week. The new unit had intermittent problem so they ordered theupdate disc. that took another week once that was in they had me bring it back in. However, when they tried to update the system the entire unit froze. Now I have not navigation or radio to listen to. IT has been out over two weeks already with not estimated date as to when they may get a new one in to replace it. I tried their customer service number and that was a joke as far as I was concerned. They never call me back to undate me on the status of their efforts. I placed a total of three calls to them and then best they can offer is I may get a call from the District parts manager however I should wait two weeks before calling the service center back. THis was a fairly expensive option on this car. I talked my company into giving Hyundai a try as we have always bought american cars. So far I am very disappointed in the fact that I have not had this option nor radio for a significant period of time and Hyundai has done nothing by way of contact or remedying the situation. I was going to look at the Genesis for my personal car but this has spoiled the experience for me. Will update if I hear from them.
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