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Hyundai Sonata Navigation System

134 messages,  Last post on Oct 05, 2009 at 5:52 AM

You are in the Hyundai Sonata Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Sonata, Navigation System, Sedan


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#2 of 134
Nav System TSB/Recall by themerg
Sep 24, 2008 (2:24 pm)
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Has anyone heard of a TSB or recall on the 2009 Sonata Nav System? I noticed what appeared to be a couple of bugs and called up my dealer to make sure I had the most recent software and map. I currently have a map from 11/2007 and my software version is A3.
 
The service person told me that they are issuing a TSB for the system due to some problems. He said some issues had to do with the display, the warning screen not appearing, and some other issues.
 
My issue is that the keyboard will not stay in QWERTY mode and keeps reverting to ABC mode even though Setup shows the QWERTY option selected. Also, whenever I use the track up/down button on the Nav or steering wheel control to change a song on my iPod, the Random selection turns off.
 
- Merg
#3 of 134
Re: Nav System TSB/Recall [themerg] by themerg
Sep 24, 2008 (6:35 pm)
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Replying to: themerg (Sep 24, 2008 2:24 pm)

Confirmed through Hyundai Customer Service that there is a TSB on the Nav System for a reprogramming. Hopefully, I can get in tomorrow to have this done and we'll see what happens...
 
- Merg
#4 of 134
Re: Nav System TSB/Recall [themerg] by earbuckle
Sep 24, 2008 (8:03 pm)
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Replying to: themerg (Sep 24, 2008 6:35 pm)

There is no TSB for the Nav shown on the hmaservice.com website yet. Not sure how often Hyundai updates it, but it is the place that service techs would presumably learn about such things. So it might be wise to wait a bit until they figure out what they are doing.
#5 of 134
Re: Nav System TSB/Recall [themerg] by earbuckle
Sep 24, 2008 (8:08 pm)
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Replying to: themerg (Sep 24, 2008 6:35 pm)

Unless the Nav unit were prone to bursting into flames, there would be no RECALL. A TSB would be the appropriate mechanism for notifying Hyundai dealers and customers.
#6 of 134
by i360
Sep 24, 2008 (8:13 pm)
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Replying to: earbuckle (Sep 24, 2008 8:08 pm)

My Hyundai dealer called me today and scheduled me for a navigation software update this weekend out of the blue. Currently I don't have any issues with the system, even have an 8gb thumb drive attached as a jukebox. When I asked what was the update about they weren't entirely sure. It ranged from update to new maps and POIs so I don't know. But obviously Hyundai came down on them to get this done....
 
Just chiming in...
#7 of 134
Re: Nav System TSB/Recall [earbuckle] by rv65
Sep 24, 2008 (8:45 pm)
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Replying to: earbuckle (Sep 24, 2008 8:08 pm)

Nav's are on national backorder. It takes 4 to 9 weeks to get one. I guess this update fixes the problems. There were a bunch of problems on the Sonata nav system. Hopefully the new disc will fix those problems and then some.
#8 of 134
Re: Nav System TSB/Recall [earbuckle] by themerg
Sep 25, 2008 (3:56 am)
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Replying to: earbuckle (Sep 24, 2008 8:03 pm)

As I stated though, I confirmed through Hyundai Customer Service that there is a TSB on the Nav Unit.
 
- Merg
#9 of 134
NAV System Software Upgrade and Issues by themerg
Sep 26, 2008 (12:31 am)
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Well, I took my Sonata in and they performed an upgrade on the software. I now have software v A3_3. I initially had v A_3. I was told that I need to contact Hyundai to find out who to order the map upgrades from.
 
As for the fixes, well they kinda worked. The Random function now stays on when selecting another song via the steering wheel control or the track up/down button on the Nav unit. It will not stay on if you switch to another mode (AM/FM/XM) except for the Map function. It also will not remember that you had Random selected when you turn off the car and then turn it back on. If you select Random, that option should never turn off unless you specifically turn it off or you disconnect the iPod.
 
Also, the QWERTY keyboard issue is still not resolved. If I set my keyboard to QWERTY as opposed to Alphabet, it works fine until I turn off the car. When I turn the car back on, the Main Settings screen shows that I have QWERTY selected, but if I go to a screen that requires text entry, the keyboard is displayed in Alphabet mode. I need to go back to Setup, click on QWERTY again and then select done for the QWERTY keyboard to work. Can someone else confirm this on their Nav Unit? If not, I guess there's something wrong with mine then.
 
I have also been having a problem with my iPod not shutting off when the car is turned off. It runs down the battery completely then and when I turn on the car it then always starts with the first song on my iPod. Has anyone else had this issue?
 
- Merg
#10 of 134
Solutions and Answers by themerg
Sep 26, 2008 (8:28 am)
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Here's some information I found out today...
 
The mapping software for the Sonata Navigation System is by M&SOFT (888-757-0010). There will not be an update till sometime in January and it will run around $200, but there should be a $100 rebate.
 
The software for the Navigation System is done by Hyundai Autonet America (877-648-7577). I spoke with Charles who stated that they are aware of the keyboard issue and that it should probably be in the next update, although it is present in releases for new models. He also stated that the Random functionality is working as designed in that whenever you pick a new function or turn on/off the car, the Random selection needs to be reselected.
 
He stated that he was going to look into the iPod shutdown issue to make sure they do not need to update something in their software.
 
On a side note, he did mention to me that future versions of the software will have traffic and bluetooth built-in. He stated that it will most likely be installed in new model releases, but could not rule out one way or the other if the update would be available to 2009 Sonata users.
 
- Merg
#11 of 134
by peridoc
Sep 29, 2008 (5:04 am)
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Wouldn't it make sense to allow you to download a update to the system like this and perform it at home? I assume that it is just on a CD or DVD and you use the built in disc reader to perform the update.

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