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Sedans Hyundai Sonata Hyundai Sonata Navigation System
134 messages, Last post on Oct 05, 2009 at 5:52 AM
You are in the Hyundai Sonata Forum. Your Hosts are pat & karens
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Replying to: logic3 (Jun 11, 2009 7:36 am) If you don't have v_A3_3 though, I would go to your dealer and get that update. There were some significant improvements, which I believe included the Random issue that you are referring to. - Merg |
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Replying to: newowner10 (Jun 15, 2009 3:44 am) If I advance a song "list" or even an album "list" 30 places or 35 or even 42, it always seems to go back to a song starting with A (within 1 hop) and then sequence through it's own designated sequence which maybe some time I'll take them time to map out. And no, they didn't tell me about a random seed, this is a pretty well know topic on psuedo-random number generators, monte-carlo theory and roulette. Apple seems to have gotten in right in their implementation as have other systems including windows media player, etc. I'm not sure of the maintenance item / fuel tank comment. Seems random to me! 
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I'm shocked to see no references in this thread to what is a growing national scandal for the Sonata's Navigation system. I have a 2009 Sonata Limited with 2500 miles on it. A few weeks ago my nav screen began to act strangely. The screen would stay on the blue 'Hyundai' for a long time before going over to Navigation or Sound system, or would stay on for as long as I drove the car. A week ago, the blue screen didn't show up at all. Instead, there was only a gray screen that flickered. Within another few days, that was replaced by wild flashes of blue screen, gray screen and video-gone-wild -- like a TV that's gone nuts. And there's no way to shut it off without shutting off the car. It's now completely undriveable at night -- and not much better during the day. I'm worried it might set off an epileptic fit. Seriously. Here are the steps I took to address the problem: 1: I googled the flickering screen. Nothing. 2: I called Hyundai Net and spoke to a technician, Charlie. Didn't get two words into describing it when he stopped me. Turns out Hyundai has known about this problem for some time. The original units had bad chip sets. Charlie said the chip sets were fixed, the bad units recalled from the distribution centers, and new units sent out. 3: Naively, I called my dealer to arrange to bring the car in to have the bad unit pulled and a new one put in, only to discover that there are NO units. Anywhere in the country. They are on back order for months, if not the foreseeable future. This is simply unacceptable. I paid a premium price for the car, and an extra $1200 for the navigation unit. That it should not only break after 2500 miles -- bad enough -- but that it should render the car extremely difficult to drive and never mind the fact that I also can't use either the nav system itself or even the radio is outrageous in the extreme. Here are the steps I'm going to take to be made whole: 1: I will take videos of the problem and upload them to YouTube. 2: I will start a blog about the problem, urging customers to buy any other car but a Hyundai. There will be links to the videos as well. 3: I will contact Consumerist.org and have them report the story and link to the blog and videos. That will get the story and links on Digg, Facebook, and the rest of the net. 4: I will start a Twitter feed, marking every single day the problem remains unfixed. 5: I will take Hyundai to small claims court and sue them for the $1200, bringing the videos with me to be played on my cell phone. I have no doubt I will win. I urge everyone who owns a 2009 Hyundai model with a Nav unit and who is reading this to bookmark this post. When your unit breaks down -- and if it is an original unit it WILL break down -- you may want to follow in my footsteps. I'll report any progress made back on this thread. Hyundai needs to know that it cannot cause major problems for its customers and refuse to do anything about it. Lisa
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Replying to: awriter (Aug 17, 2009 6:12 pm) |
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Replying to: awriter (Aug 17, 2009 6:12 pm) |
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Replying to: awriter (Aug 17, 2009 6:12 pm) I did have my problems with the NAV system and it took me about 20 hours of phone calls getting to the right people to get some satisfaction and a fix. Am I happy, yes. Am I delighted with Hyundai's NAV system or stereo functions in general, NO. It's not intuitive, the voice commands are poorly implemented, you don't have modality in the steering controls for XM/Serius walk through channel by channel. But that's just a sloppy system and I chalk it up to not spending the extra hour or 2 required at the dealer to really play with this and make a better determination. As for your epileptic fit, I suggest a piece of cardboard strategically placed on your screen until you can get it fixed to avoid any distraction / discomfort. As an aside, my BMW X3's enhanced stereo system (without nav) wasn't that good either. I think car manufacturers need to take a lesson from the audio industry - consumer products where the features, buttons and integration are intuitive. |
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Well, I just talked to an engineer with Hyundai Mobis, the company that develops the software for the Hyundai Navigation system. I was told that the system in the 2009 Sonata and the system in the 2010 Sonata (includes XM Traffic and Bluetooth) is not being made anymore. Instead, they are working on a brand new system for the 2011 Sonata. I also found out that none of these systems are interoperable. Even though the Nav system in 2010 looks identical to the 2009, you can't swap them out. What does all this mean, it appears that software updates will be very few and far between for the 2009 and 2010 Nav models. Unless something really isn't working, it's not going to be worth it to Hyundai to request a bug fix. Although, you would hope that they wouldn't want t alienate all their current users for when the time comes for them to purchase another vehicle. - Merg
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Replying to: themerg (Oct 02, 2009 3:54 pm) Also, very odd that the 2010 is a different unit than what is in the 2009. I've been meaning to stop by a dealership just to take a look to see what pops up in the version info screen in a 2010 to see how it compares. A friend just bought a used 2009 sonata with navi. The microphone functionality was broken and they figured out it was the actual navi unit that was the problem. However they told him it was backordered and it would be at least a month for the replacement to come in. Luckily i haven't had any issues with mine. Map&Soft just simply sends their updated map database to Hyundai Autonet and Autonet builds an update dvd with the latest firmware + the map update and sends it back to Map&Soft to sell. I guess we'll see if they have anything worth the $200 price when they eventually release the next update. If they hold to their promise of annual updates, it should be coming in 3 or so months.
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Replying to: nstuff (Oct 02, 2009 4:24 pm) - Merg |
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I just purchased 09 v6 sonata limited with nav. It has the latest version of the map and software. Do you guys here a noise when you have the volume all the way down to zero? I had my car in my garage and turned the key so only the nav will come on, and I hear a white noise in the back ground (not so loud). When I turn the nav off, the noise goes away. Is this expected? BTW, my nav system locked up on me a couple of times already and it rebooted itself several times... |
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