Last post on Nov 15, 2013 at 11:43 AM
You are in the Saturn Aura
What is this discussion about?
Saturn Aura, Auto Body, Electrical, Sedan
#84 of 111 Re: 2007 Saturn Aura check air bag issue [2catshouse]
Jun 10, 2011 (11:07 am)
No contacting Customer Assistance is not necessary, I recommend having the vehicle diagnoised by your local dealer. I can set up a case with Customer Assistance about your issue; this reports your issue with GM. An agent will be in contact with you and the dealer to help try to resolve your situation. I will need you to email me your contact information to set up a case for you. Have a great weekend.
GM Customer Service
#85 of 111 Re: 2008 Steering sqeek [gmcustsvc]
Aug 10, 2011 (10:51 am)
Hello! I am having steering issues just like the others have posted and to add to the problems, I have transmission issues. I only have 46,000 miles on my Aura and I love it, but why so many problems so soon? I am looking to contact GM. I don't quite see how to do so. I looked for SocialMediagm.com but nothing comes up PLEASE HELP. Thank you in advance!
#86 of 111 Re: 2008 Steering sqeek [lovemyaura]
Aug 10, 2011 (12:00 pm)
I apologize for the problems you are experiencing with your transmission and steering issues. Have you had the vehicle diagnosed by a GM dealership? Could you please email me your VIN? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Caron, GM Customer Service
#87 of 111 Steering and Transmission Issues
Aug 10, 2011 (1:27 pm)
Hello! So glad to hear from you. I purchased my Aura last October and overall I love the car. There are a few issues that I would like to bring to GM attention.
I have the steering issue of the clunks etc that others have been talking about. It happens all the time when I go over a and size bump at any speed. Sounds like the shocks but from reading the above write-ups that is not the case at all.
Next, this morning I was driving my son to school when I noticed a slip in my transmission. It was not a major slip but it was very noticeable. When I drove the car later today there was not one slip, the car drove as normal. I have done some research (that is how I found you) and this seems to be an issue for a lot of Saturn owners. I planned on taking the car to get a transmission flush today or tomorrow just to be on the safe side. But one thing for sure, this should not be happening with a car that only has 48,000 miles.
One more thing that has come to my attention. When I purchased the car, the turn signal arm was bad. The dealership did replace the arm and it worked great for about 6 months. One day the arm went bad again. I called the dealership and the part was out of warranty so they could not help me. They did tell me that GM was aware of this issue and they had "upgraded" the part but I really could not get a straight answer if this was true or not. I have not fixed the signal arm yet because I do not want to fix it and spend the money without knowing if this is going to keep happening. I don't want band-aid the problem and have it come up again.
Well, I look forward in hearing from you. My Vin # 1g8zs57n07f162292
#88 of 111 Eletrical Issues
Aug 16, 2011 (12:11 pm)
I purchased a 2008 Aura in October of 2008 (preowned). I am constantly having electrical problems. The radio channels will start changing, the volume will go up or down, or the power windows will stick. I have also had serious battery issues. And the keyless entry no longer works (new battery). Are the problems common?
#89 of 111 Re: Eletrical Issues [cherylynp]
Aug 16, 2011 (12:35 pm)
I apologize for the problems you are experiencing with your vehicle. Were you planning on having the vehicle diagnosed by a GM dealership? Please keep me posted.
Caron, GM Customer Service
#90 of 111 Re: 2007 saturn aura grinding noise [tigger1950]
Oct 17, 2011 (5:09 pm)
I have had the same problems for 3 years now if not more & Im so sick of this ,What can I do ? I bought my Saturn Aura 4 years ago & have told the Saturn dealership about this noise coming from the front end & stearing first it was a power stearing hose that didnt help & was not covered by warranty ,I only have 35,000 on my car & my warranty is running out .
#91 of 111 Re: 2007 saturn aura grinding noise [danny_57]
Oct 18, 2011 (7:15 am)
I apologize for your frustrations. Can you please send me your contact information, VIN, current mileage and involved dealer? I look forward to hearing from you.
GM Customer Service
#92 of 111 Saturn Aura XE 2007
Oct 24, 2011 (5:33 am)
I have the exact same issues with my car as everyone else has listed in the complaints about there 2007 Saturn Aura XE. Why has there been no recall for an issue with the brake lights? This is a hazard for the driver and other's on the road. Harley Davidson just did a recall for a brake light issue because they realize the hazard and danger. Winter is coming and brake lights are going to be very important for driving but are important all the time which is why I am surprised by all the complaints of the same issue and no recall. If there is anything that should be recalled out of all the matching complaints it should be the brake light because of the danger and safety issue on the road. If there is an accident there will be a major law suit because I have documents of the 5x I have gone to have this problem fixed and it never is. I've had the sensors replace numerous times, the computer reset, my brake pedal bent to try and balance out so it was at the correct setting to work, all of which make the brake light work for a day if that and it's back to the same thing. I think it is a computer and electrical issue that is wrong and that the car needs a new one all together. I also have problems with the radio when I start the car every station is static. I have to turn it off and back on for it to work. Sounds like a computer or electrical problem. I have the annoying squeaking suspension. My steering has something wrong with it which I had replaced but is now not working again. It squeaks every time I turn the wheel and makes a weird grinding sound. When I turn the car on it sounds like the transmission or something slips slightly. Looks like this car needs to be recalled and this car is the reason I will never by GM again. I will be going with Ford who I might add did not use bail out money!
#93 of 111 Re: Saturn Aura XE 2007 [aweily3]
Oct 24, 2011 (12:00 pm)
I apologize for your frustrations. Has your dealer involved Technical Assistance? If not, I would recommend asking them to do so. Can you please email me your VIN, current mileage and involved dealer? I look forward to your email.
GM Customer Service