Last post on Nov 15, 2013 at 11:43 AM
You are in the Saturn Aura
What is this discussion about?
Saturn Aura, Auto Body, Electrical, Sedan
#72 of 111 Re: 2007 saturn aura grinding noise [ilovemysaturn]
Mar 23, 2011 (4:43 pm)
Wow.. Christina at SocialmediaGM.com reviewed my posting (unknown to me) concerning the steering malfunction and worked with GM to allow me to fix the problems thru the dealer with a $500 max bill (deductable). We had the rack and pinion gear assembly replaced today, which included a front end alignment (which would have been over a Grand), and the steering now functions like velvet. The gears were shot, which seems strange for only 50,000 miles. I hope the replacent assembly lasts longer than the old one. Good luck to all of you with the same problem....and thanks again to the NEW GM for being proactive...what a change from the old GM!!!
#73 of 111 2007 Saturn Aura check air bag issue
Apr 26, 2011 (7:24 pm)
Our 2007 Aura has had an ongoing issue with passenger airbag. At first, "service air bag" readout appeared at 51,673 miles. We took car to dealership and they "calibrated" air bag and charged us 90.00. Since then, passenger air bag reads "off" periodically and for no apparent reason, while car is being driven. Has been calibrated at least twice and we now are told by Chevrolet dealership Saturn mechanic that a new module needs to be installed at a price of around 800.00. This problem has caused my husband and myself untold anxiety, because when the "off" signal comes on or the "Service Air Bag" reads out, in a crash, the passenger airbag would not deploy. Falling out of love with the Aura!
#74 of 111 Re: 2007 Saturn Aura check air bag issue [2catshouse]
Apr 28, 2011 (6:26 pm)
I wonder if e-mailing the GM customer service rep that helped me might open up some assistance?
Give Christina a try at SocialmediaGM.com and see what happens.
#75 of 111 Re: 2007 Saturn Aura check air bag issue [tigger1950]
Apr 29, 2011 (11:28 am)
Thank you for assisting in getting the word out that I am here to assist! I hope you have a wonderful weekend!
GM Customer Service
#76 of 111 Re: 2007 Saturn Aura check air bag issue [gmcustsvc]
May 22, 2011 (7:09 pm)
I hope you can help. Because of our safety concerns regarding the air bag issue affecting our 2007 Saturn Aura, we went to Gordon Chevrolet in Augusta Georgia and had replacement of the PPS sensor Module and re-programming performed. Cost was $890.13 to us. I feel that we should not have to bear the cost of repairing such a basic safety flaw. I read online of numerous other Saturn Aura owners who had the same or similar problems. Why isn't this a recall?
We would like a refund from GM for this charge.
#77 of 111 Re: 2007 Saturn Aura check air bag issue [2catshouse]
May 25, 2011 (5:04 pm)
Still waiting to hear from GM Customer service about my 2007 Saturn Aura's air bag problem/repair
We had it repaired because we plan to take it on a long trip soon.
This issue should constitute a recall. Where is the list of recalls on this model?
#78 of 111 Re: 2007 Saturn Aura check air bag issue [2catshouse]
May 26, 2011 (6:58 am)
I apologize for your frustrations. Have you spoke with Customer Assistance? Can you please email me your VIN? I look forward to your response.
GM Customer Service
#79 of 111 Re: 2007 Saturn Aura check air bag issue [2catshouse]
May 27, 2011 (10:12 am)
I apologize for your experience; I would like to look into it. Can you please email me with your case number? Have a great weekend.
GM Customer Service
#80 of 111 Re: 2007 Saturn Aura check air bag issue [gmcustsvc]
Jun 05, 2011 (8:00 pm)
My VIN is 1G8ZS57N27F209953
How do I contact Customer Assistance? I do not have a case #
Sorry for the delay in reply-just returned from a ten day driving trip.
#81 of 111 Awaiting reply from Christina
Jun 08, 2011 (4:53 pm)
I await your reply! Again, My VIN is 1G8ZS57N27F209953