Last post on Nov 25, 2013 at 3:39 PM
You are in the Hyundai Genesis
What is this discussion about?
Hyundai Genesis, Hyundai Genesis Coupe, Car Buying, Car Leasing, Coupe, Sedan
#338 of 428 Re: What Hyundai needs to do.... [bmb1767]
May 08, 2012 (2:25 pm)
I just traded my 2009 Genesis 4.6 in on an Acura TL SH AWD Tech 6MT. Different animals all together..neither good nor bad in my opinion..just different. I was coming up on lease end and had planned to keep the Genesis but was involved in a significant rear-end collision in February ($9500+). Since I was changing vehicles decided to try something different. I loved the Genesis but since I was looking at a replacement, I had to give the edge to Acura due to the night and day difference service experience between the two. We have 2 other Acuras and have a great experience with their service dept + they still offer service loaners. On a recent service appmt at Hyundai, I was told that they had discontinued service loaners - even though it was part of the consideration that played into my original decision to get the Genesis. The discontinuation was just stated as a "matter of fact" - no attempts to apologize, explain, etc. Seems like a little post card explaining decision might not have hurt? On a number of service appointments car was returned with "it's working as it should" or "we could not replicate the issue, etc." I'm sure some can report similar experiences at Acura but has not been our experience. Again, I think the Genesis is a great product (as is the new Azera!) and can even see getting another one at some point, but think Hyundai needs to get their dealers to step up that part of their game. They always say it's cheaper to retain an existing customer than get a new one....
#339 of 428 Re: Car Buying experience [gopaluni]
May 08, 2012 (6:07 pm)
You experienced a bad dealership, not a bad automobile.
#340 of 428 Re: What Hyundai needs to do.... [bmb1767]
May 09, 2012 (10:01 am)
I agree that Hyundai should consider spinning off their more upscale cars into a separate line. Until they do so, I suspect they will lose sales. A lot of this is psychological for the buyer. They don't want to associate their $60K car with one that costs $18K or less.
I think it also allows the dealership to offer some higher touch services (like loaner cars).
That said, the CEO of Hyundai America seemed pretty clear to me when I read a recent article that he has zero plans to spinoff another brand (like Toyota, Nissan, and Honda did for example).
I don't agree, but Hyundai certainly does not seem to be hurting right now.
#341 of 428 Finally Jumped - 2012 Genesis 3.8 Base
May 18, 2012 (6:40 am)
Sale Price $30,900
Loyalty Rebate $1,500
Hyundai Finance Rebate $500
Motozuma Rebate $500
Total $28,400 + ttl
Take delivery within the next few days. I wanted a value, the tech doodads weren't worth it to me. But I feel like I got a good deal. Of course, played the dealers against each other by email until one called me to beat them all significantly. I am in Southern California.
May 20, 2012 (9:36 am)
anyone get a 5.0 or 5.0 r spec? Good thing about these are they are COME AS IS cars..dont have to option them up and easier to negotiate most likely. Lower MPG etc
Any experience in this area?
#343 of 428 2013 GenCoupe 3.8 Track
May 20, 2012 (6:49 pm)
Wondering what everyone paid for this in either Auto or Manual? Thanks!
#344 of 428 Re: Finally Jumped - 2012 Genesis 3.8 Base [kris06civiclx]
May 22, 2012 (9:38 pm)
Which dealer did you get this deal from? It is a very sweet deal
#345 of 428 Re: Finally Jumped - 2012 Genesis 3.8 Base [kris06civiclx]
Jun 22, 2012 (12:52 pm)
Can you share which dealer you used? I am shopping the same car for my wife now.
#346 of 428 buying experience
Jun 25, 2012 (6:54 pm)
well, reading all of these horrific experiences [reminiscent of the 1970s] has clearly helped me to make up my mind ... i am going to stick with lexus and get a new es350...they are the same price, the lexus offers front wheel drive which is great in the snow and, most importantly, the risk of dealer-abuse is vastly less...
#347 of 428 BRAD BENSON HYUNDIA OF NEW JERSEY
Jul 28, 2012 (7:49 pm)
HAS ANY ONE GONE TO BRAD BENSON OF NEW JERSEY TO BUY A GENSIS. I ALWAYS HERE THERE STUPID AD'S ON THE RADIO ABOUT 25% OF DEALER POSTED MSRP. THERE HAS TO BE A CATCH. IF YOU CALL THEY WILL TELL YOU TO COME DOWN FOR PRICING THEY DONT QUOTE ON THE PHONE OR INTERNET.