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Hyundai Genesis Prices Paid and Buying Experience

379 messages,  Last post on May 14, 2013 at 3:32 PM

You are in the Hyundai Genesis Forum.

What is this discussion about? Hyundai Genesis, Hyundai Genesis Coupe, Car Buying, Car Leasing, Coupe, Sedan

Messages Page 35 of 39

#332 of 379 bought a used 2010 4.6 by robribas

Feb 07, 2012 (6:55 pm)

I shopped and shopped the new genesi, and read much of the advice on here. But when I test drove a plain 3.8, I just didn't like the look of all the fake wood on the dash. If it was a dark color, maybe it would be ok, but I need the light interior to match my dogs. The dealer offered 32K +TTL, which seemed fair, but if I'm going to look at the front of a car, i want it to be one I feel thrilled about.
 
So, I test drove a private party 2010 4.6 with tech, nav, chrome rims, hell every option possible, even the ipod cable and cargo nets in the trunk. It is sapphire midnight blue with the cashmere interior, and it just looked gorgeous. 20K miles, original owner. I bought it for $27,000.
 
So, a couple of observations: the suspension is a bit more wiggly than the 2012, but nothing whatsoever so crazy as some blogs have claimed. (maybe the fact that I live in Phoenix which has pretty smooth roads helps that) In fast corners, it doesn't lean in much, so the wigglyness, is an odd sensation, it isn't a soft suspension.
 
The dash looks great! its mostly soft with only small amounts of wood which are dark. the back up camera is fantastic. the lexicon 17 speaker whateverthehell stereo sounds fantastic. xm radio was working on it, I'm hoping they just paid for the next year!
 
the smart cruise control is useless in the city, as whenever anyone cuts in front of you it hits the brakes, even if they are going faster than you. That is constant in Phoenix, so like all cruise controls, it can't be used in city freeway driving, but I can imagine it being very good on trips to San Diego or Vegas.
 
Anyways, I thought I really wanted the 3.8 and the new transmission, for the better gas mileage. But when you factor in taking over $10K off the price, well that can far more than pay the difference in gas usage for as long as I'll have the car. ( I don't drive tons anyways, about 10K a year if that. I bike commute to work)
 
And though not the Rspec, the 4.6 still feels MUCH stronger than the 3.8 when you feel like romping it.

#333 of 379 2012 Hyundai Genesis by matt1982

Mar 05, 2012 (8:01 pm)

Got new 2012 Hyundai Genesis base trim for $29600 (with competitive owner rebate) in February. Like the car so far, it's fast and powerful. Cons: headlights could be a little brighter (my wife's new Outback has way better headlights), and windshield washers and wipers don't do a good job at highway speed (at least when it's cold - it takes at least 10 wipes to wipe off all the fluid leftovers) - something that I wouldn't expect from a car that considered "luxury". Otherwise I'm happy with the purchase and the car is pleasure to drive.

#334 of 379 Re: 2012 Hyundai Genesis [matt1982] by okk1

Mar 06, 2012 (11:50 pm)

Replying to: matt1982 (Mar 05, 2012 8:01 pm)
Matt, where did you get that price from? I'm in so cal and I'm stalling at 30k flat.

#335 of 379 2013 Genesis Coupe Deal by dc_driver

Apr 13, 2012 (8:11 pm)

Very happy with my deal. 2013 Hyundai Genesis Coupe (2.0T, 6sp manual, Gran Premo Grey). MSRP with options is $25405. Invoice price is $24163. Before taxes I am paying $23763, or $400 under invoice. Also getting 2.9% financing and they gave me KBB value on my trade-in.
 
They also offer lifetime power train warranty, oil changes for the first three years, and were great to work with. No hassle, no pressure.
 
This is Morries Hyundai in St Louis Park, Minnesota. No other dealer could touch this price. I did find some good deals on 2012 models, but I really wanted the 2013 due to the improvements.

#336 of 379 Car Buying experience by gopaluni

May 07, 2012 (12:39 pm)

Hi
 
I had the pleasure of buying a Genesis car from Gateway Hyundai , Richmond, VA on 27th April,2012. Well I regretted my decision to buy the Premium /Luxury car from Hyundai as my experience of receiving the car was a disaster as car was dirty inside in lots of areas,full of grease marks below the steering , car was not ready as promised inspite of giving sufficient time( had to wait an another hour from the promissed time even though paper work was completed day before )before the delivery took place, could not locate the duplicate Key for 10 minutes , it was total chaos as nobody in service knows what the sales team has committed to the customer.Lots of work was done only after pointing out each issue which was really sad .
 
 Last but not least is the explanation about the product is cursory as there are not many people with knowledge of handling this model and everybody is winging it along with customer . Even though Hyundai talks about telling customer what the product is worth after 3 years based on usage as per the literature lying around the dealership , nobody seem to be aware of the Ad campaign .
 The only saving grace is Finance Manager who knows what he talking about , Internet sales team is focussed on sales and They did adequate job, but actual delivery of product to the customer has made this purchase from Hyundai a total unhappy experience and never felt that I am buying a premium car from them , may be another Hyundai Accent .
 
Before the experience , I was almost ready to buy another for my daughter in 3 more months and recommend the product to my freinds. But this experience will make me share it with others who are in the market and not to bother unless customer service improves further .
By the way nobody cared till date ask me on how I feel about buying a car from Hyundai last month .

#337 of 379 What Hyundai needs to do.... by bmb1767

May 08, 2012 (8:32 am)

Hyundai really needs to spin off the Genesis and Equus line (in the rumor mill to happen) due to problems such as this in Hyundai dealerships. I have had similar experiences. I was also involved in 1998 (during Hyundai's close to bankruptcy days) in forcing them to buy back a lemon Sonata. Even after all this time, I think "you really want me to buy a $40k+ and a $60k+ car from Hyundai?!" Too many people have had bad experiences now and in the past with poorly run dealerships.

#338 of 379 Re: What Hyundai needs to do.... [bmb1767] by tprice

May 08, 2012 (3:25 pm)

Replying to: bmb1767 (May 08, 2012 8:32 am)
I just traded my 2009 Genesis 4.6 in on an Acura TL SH AWD Tech 6MT. Different animals all together..neither good nor bad in my opinion..just different. I was coming up on lease end and had planned to keep the Genesis but was involved in a significant rear-end collision in February ($9500+). Since I was changing vehicles decided to try something different. I loved the Genesis but since I was looking at a replacement, I had to give the edge to Acura due to the night and day difference service experience between the two. We have 2 other Acuras and have a great experience with their service dept + they still offer service loaners. On a recent service appmt at Hyundai, I was told that they had discontinued service loaners - even though it was part of the consideration that played into my original decision to get the Genesis. The discontinuation was just stated as a "matter of fact" - no attempts to apologize, explain, etc. Seems like a little post card explaining decision might not have hurt? On a number of service appointments car was returned with "it's working as it should" or "we could not replicate the issue, etc." I'm sure some can report similar experiences at Acura but has not been our experience. Again, I think the Genesis is a great product (as is the new Azera!) and can even see getting another one at some point, but think Hyundai needs to get their dealers to step up that part of their game. They always say it's cheaper to retain an existing customer than get a new one....

#339 of 379 Re: Car Buying experience [gopaluni] by dandydon2

May 08, 2012 (7:07 pm)

Replying to: gopaluni (May 07, 2012 12:39 pm)
You experienced a bad dealership, not a bad automobile.
 
Dandydon

#340 of 379 Re: What Hyundai needs to do.... [bmb1767] by dc_driver

May 09, 2012 (11:01 am)

Replying to: bmb1767 (May 08, 2012 8:32 am)
I agree that Hyundai should consider spinning off their more upscale cars into a separate line. Until they do so, I suspect they will lose sales. A lot of this is psychological for the buyer. They don't want to associate their $60K car with one that costs $18K or less.
 
I think it also allows the dealership to offer some higher touch services (like loaner cars).
 
That said, the CEO of Hyundai America seemed pretty clear to me when I read a recent article that he has zero plans to spinoff another brand (like Toyota, Nissan, and Honda did for example).
 
I don't agree, but Hyundai certainly does not seem to be hurting right now.

#341 of 379 Finally Jumped - 2012 Genesis 3.8 Base by kris06civiclx

May 18, 2012 (7:40 am)

MSRP 35,320
Sale Price $30,900
Loyalty Rebate $1,500
Hyundai Finance Rebate $500
Motozuma Rebate $500
 
Total $28,400 + ttl
 
Take delivery within the next few days. I wanted a value, the tech doodads weren't worth it to me. But I feel like I got a good deal. Of course, played the dealers against each other by email until one called me to beat them all significantly. I am in Southern California.

Messages Page 35 of 39

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