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Cadillac SRX premature brake wear

9 messages,  Last post on Jun 08, 2009 at 10:13 AM

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#6 of 9 Re: [ben721364] by caddy10 Apr 20, 2009 (6:39 am)
Replying to: ben721364 (Nov 24, 2008 5:34 am) I had to replace tires, brake pads, rotors at 22,000 miles! I have never replaced brakes in my life, and I've been driving for 25+ years. I received horrible customer service from cadillac and GM. They had no explanation for it, other than, I ride the brakes, which I don't. If anyone gets a resolution to this problem, please let me know, I dropped way too much $ on a leased vehicle. Thanks! Replies to this message: ben721364 (Apr 20, 2009 7:14 am) caddy10 (Apr 20, 2009 7:34 am)
#7 of 9 Re: [caddy10] by ben721364 Apr 20, 2009 (7:14 am)
Replying to: caddy10 (Apr 20, 2009 6:39 am) Sorry to hear/read of your experience. As disgusted as I am with having to replace pads at remarkably low mileage, my tires are wearing better. My fronts will have to be replaced at about 42000 miles.   I am beginning to think the premature brake wear stems from two things. (1) the car may be too heavy for the brakes and, (2) the transmission freewheels on deceleration requiring more brake use than on some cars.   My experience with the dealer in Austin has been exemplary. I would probably buy another SRX in a couple years except that Cadillac is switching the SRX to a smaller, cheaper platform with FWD. Replies to this message: caddy10 (Apr 20, 2009 7:34 am)
#8 of 9 Re: [ben721364] by caddy10 Apr 20, 2009 (7:34 am)
Replying to: ben721364 (Apr 20, 2009 7:14 am) Lucky you! My dealership has gone thru some managment changes and they aren't willing to know the customer. I have been with them for 6 years of service, up until this. I have the Sport Package with the bigger wheels, maybe that's why I had to replace tires too??? My lease is up in 9 months, not soon enough.   Thanks for your input, maybe another dealership will be nicer and give a little credit back for the $$ I've spent.
#9 of 9 Re: premature brake wear [ben721364] by kec11 Jun 08, 2009 (10:13 am)
Replying to: ben721364 (Sep 18, 2008 2:24 am) Yeah, I needed all new brakes (pads and rotors) after 24000 miles. I baby my car and was shocked at such few miles but it took me 3-1/2 years to get to 24,000 miles. I live in downtown Chicago so all my car trips are short.

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