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Cadillac SRX premature brake wear

9 messages,  Last post on Jun 08, 2009 at 10:13 AM

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What is this discussion about? Cadillac SRX, SUV


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#4 of 9
Re: [jwoodie] by ben721364
Oct 23, 2008 (2:58 am)
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Replying to: jwoodie (Oct 22, 2008 5:19 pm)

I disagree. On every other vehicle I have owned, I have replaced my rear pads the second or third time I replaced front pads. This includes mostly Bimmers. The Bimmer that you referenced either had an unusual problem or you went to the wrong shop, in my opinion.
 
I like the SRX a lot and was considering replacing my E60 BMW with a CTS. I am waiting to hear from Cadillac as to whether they have or can recommend replacement pads with a reasonable life expectancy.
#5 of 9
Re: [ben721364] by ben721364
Nov 24, 2008 (5:34 am)
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Replying to: ben721364 (Oct 23, 2008 2:58 am)

Still no word from Cadillac on what if anything they are doing to increase brake pad life, especially rear pads. Do you think they are stonewalling?
#6 of 9
Re: [ben721364] by caddy10
Apr 20, 2009 (6:39 am)
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Replying to: ben721364 (Nov 24, 2008 5:34 am)

I had to replace tires, brake pads, rotors at 22,000 miles! I have never replaced brakes in my life, and I've been driving for 25+ years. I received horrible customer service from cadillac and GM. They had no explanation for it, other than, I ride the brakes, which I don't.
If anyone gets a resolution to this problem, please let me know, I dropped way too much $ on a leased vehicle.
Thanks!
#7 of 9
Re: [caddy10] by ben721364
Apr 20, 2009 (7:14 am)
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Replying to: caddy10 (Apr 20, 2009 6:39 am)

Sorry to hear/read of your experience. As disgusted as I am with having to replace pads at remarkably low mileage, my tires are wearing better. My fronts will have to be replaced at about 42000 miles.
 
I am beginning to think the premature brake wear stems from two things. (1) the car may be too heavy for the brakes and, (2) the transmission freewheels on deceleration requiring more brake use than on some cars.
 
My experience with the dealer in Austin has been exemplary. I would probably buy another SRX in a couple years except that Cadillac is switching the SRX to a smaller, cheaper platform with FWD.
#8 of 9
Re: [ben721364] by caddy10
Apr 20, 2009 (7:34 am)
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Replying to: ben721364 (Apr 20, 2009 7:14 am)

Lucky you! My dealership has gone thru some managment changes and they aren't willing to know the customer. I have been with them for 6 years of service, up until this. I have the Sport Package with the bigger wheels, maybe that's why I had to replace tires too??? My lease is up in 9 months, not soon enough.
 
Thanks for your input, maybe another dealership will be nicer and give a little credit back for the $$ I've spent.
#9 of 9
Re: premature brake wear [ben721364] by kec11
Jun 08, 2009 (10:13 am)
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Replying to: ben721364 (Sep 18, 2008 2:24 am)

Yeah, I needed all new brakes (pads and rotors) after 24000 miles. I baby my car and was shocked at such few miles but it took me 3-1/2 years to get to 24,000 miles. I live in downtown Chicago so all my car trips are short.

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