Last post on Apr 11, 2012 at 1:35 PM
You are in the Cadillac SRX
What is this discussion about?
Cadillac SRX, SUV
Jul 15, 2011 (1:21 pm)
If you are uncomfortable with your dealers’ diagnosis, I recommend getting a second opinion. Please let me know what happens with that.
GM Customer Service
#18 of 18 Re: Brakes Needed and I've Only Owned the Car for 3 Days
Apr 11, 2012 (1:35 pm)
Well...time to jump on this bandwagon. I just took ownership of a 2008 SRX and after 2 days, I hear a major squeak and it turns out that I need rear brakes. I spoke to the previous owner (my father-in-law) who told me the front brake pads and rotors needed to be replaced at 22K miles and up until the time he handed me the keys he had not heard any sounds from the rear. As you can imagine, I'm appaled that this could happen at such low mileage, although it's apparent that this is not an isolated case, as I've been driving for 20 years and have replaced brakes maybe 4 times over the years. I was also told by the service consultant that it may be caused by driving habits, but clearly that's not the case in this situation or others mentioned above. I've got Cadillac Customer Service invstigating and if they do not provide a satisfactory response, you can bet I will be on the phone with GM Corporate shortly thereafter.