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Cadillac SRX premature brake wear

9 messages,  Last post on Jun 08, 2009 at 10:13 AM

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#1 of 9 premature brake wear by ben721364 Sep 18, 2008 (2:24 am)
Left the 2007 SRX (8 cyl) with 32,000 miles on the clock for an oil change/tire rotation yesterday. Service writer called and said the brake pads were worn, front and rear. Replaced them. I've never had disk brake pads wear so quickly except on a track car. Even then I typically go through 3 sets of front pads to 1 set of rear pads.   Others experiencing such rapid pad wear? Replies to this message: ben721364 (Oct 08, 2008 11:11 am) kec11 (Jun 08, 2009 10:13 am)
#2 of 9 by ben721364 Oct 08, 2008 (11:11 am)
Replying to: ben721364 (Sep 18, 2008 2:24 am) I talked with a service representative at a dealership yesterday and was told that premature brake pad wear is common to all three cars built on the Sigma platform. He is trying to get a definitive answer from Cadillac as to what they are or are not planning to do about the problem. My pads on all four corners were worn out at 32,000 miles but some have been getting even poorer service. It is probably the pad material but other companies have figured out how to make quiet pads stop vehicles and last longer by far, especially on the rear wheels! Other than ridiculously short pad life, I really like the vehicle.
#3 of 9 by jwoodie Oct 22, 2008 (5:19 pm)
32k aint that bad for a freewheelin mutha like the srx. had to replace pads on my (new) 1990 lexus 400 every 15k, rotors 30k. Beemers are worse- replace rotors every time. good luck! Replies to this message: ben721364 (Oct 23, 2008 2:58 am) ben721364 (Nov 24, 2008 5:34 am) caddy10 (Apr 20, 2009 6:39 am) and 2 more...
#4 of 9 Re: [jwoodie] by ben721364 Oct 23, 2008 (2:58 am)
Replying to: jwoodie (Oct 22, 2008 5:19 pm) I disagree. On every other vehicle I have owned, I have replaced my rear pads the second or third time I replaced front pads. This includes mostly Bimmers. The Bimmer that you referenced either had an unusual problem or you went to the wrong shop, in my opinion.   I like the SRX a lot and was considering replacing my E60 BMW with a CTS. I am waiting to hear from Cadillac as to whether they have or can recommend replacement pads with a reasonable life expectancy. Replies to this message: ben721364 (Nov 24, 2008 5:34 am) caddy10 (Apr 20, 2009 6:39 am) ben721364 (Apr 20, 2009 7:14 am) and 1 more...
#5 of 9 Re: [ben721364] by ben721364 Nov 24, 2008 (5:34 am)
Replying to: ben721364 (Oct 23, 2008 2:58 am) Still no word from Cadillac on what if anything they are doing to increase brake pad life, especially rear pads. Do you think they are stonewalling? Replies to this message: caddy10 (Apr 20, 2009 6:39 am) ben721364 (Apr 20, 2009 7:14 am) caddy10 (Apr 20, 2009 7:34 am)
#6 of 9 Re: [ben721364] by caddy10 Apr 20, 2009 (6:39 am)
Replying to: ben721364 (Nov 24, 2008 5:34 am) I had to replace tires, brake pads, rotors at 22,000 miles! I have never replaced brakes in my life, and I've been driving for 25+ years. I received horrible customer service from cadillac and GM. They had no explanation for it, other than, I ride the brakes, which I don't. If anyone gets a resolution to this problem, please let me know, I dropped way too much $ on a leased vehicle. Thanks! Replies to this message: ben721364 (Apr 20, 2009 7:14 am) caddy10 (Apr 20, 2009 7:34 am)
#7 of 9 Re: [caddy10] by ben721364 Apr 20, 2009 (7:14 am)
Replying to: caddy10 (Apr 20, 2009 6:39 am) Sorry to hear/read of your experience. As disgusted as I am with having to replace pads at remarkably low mileage, my tires are wearing better. My fronts will have to be replaced at about 42000 miles.   I am beginning to think the premature brake wear stems from two things. (1) the car may be too heavy for the brakes and, (2) the transmission freewheels on deceleration requiring more brake use than on some cars.   My experience with the dealer in Austin has been exemplary. I would probably buy another SRX in a couple years except that Cadillac is switching the SRX to a smaller, cheaper platform with FWD. Replies to this message: caddy10 (Apr 20, 2009 7:34 am)
#8 of 9 Re: [ben721364] by caddy10 Apr 20, 2009 (7:34 am)
Replying to: ben721364 (Apr 20, 2009 7:14 am) Lucky you! My dealership has gone thru some managment changes and they aren't willing to know the customer. I have been with them for 6 years of service, up until this. I have the Sport Package with the bigger wheels, maybe that's why I had to replace tires too??? My lease is up in 9 months, not soon enough.   Thanks for your input, maybe another dealership will be nicer and give a little credit back for the $$ I've spent.
#9 of 9 Re: premature brake wear [ben721364] by kec11 Jun 08, 2009 (10:13 am)
Replying to: ben721364 (Sep 18, 2008 2:24 am) Yeah, I needed all new brakes (pads and rotors) after 24000 miles. I baby my car and was shocked at such few miles but it took me 3-1/2 years to get to 24,000 miles. I live in downtown Chicago so all my car trips are short.

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