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Jeep Commander Water Stains

7 messages,  Last post on Dec 11, 2008 at 9:32 AM

You are in the Jeep Commander Forum. Your Hosts are steve_ & tidester

What is this discussion about? Jeep Commander, Interior, SUV


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#3 of 7
Re: Jeep Commander Water Stains [2ndjeep] by JLS99
Dec 09, 2008 (6:34 pm)
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Replying to: 2ndjeep (Sep 10, 2008 11:24 am)

Hello,
 
For all those reading this, I'm sure it's regardless of Jeep model, here's whats happening:
The base foam was manufactured with a chemical residue that works its way thru to the top layer of the fabric over time. You will not even notice this residue until you get the fabric wet. When this happens, and it dries, it leaves a "water stain". Chrysler Jeep has a TSB on this, (the exact number escapes me) that recommends if the vehicle is in for service and complains about the water stains, the dealer is to clean it using a mixture of dish soap and water.
 
I know this because I went thru it, and was rudely originally told to clean it myself with this solution, until I obtained a copy of the TSB and kindly pointed out it was the dealers responsibility, since I complained. needless to say, they took care of it.
 
Good Luck.
#4 of 7
Re: Jeep Commander Water Stains [JLS99] by 2ndjeep
Dec 10, 2008 (8:59 am)
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Replying to: JLS99 (Dec 09, 2008 6:34 pm)

Thank you everyone for the reply's. I also recieved the same response from my dealership regarding the stains, clean them myself. I'm not familiar with a TSB. Do you know where I can access that information? I would love to present that to the dealership to have them do the work. After all, the vehicle is still under warranty and this type of stain is ridiculous.
 
After your stains were removed, did you use Scotch Guard on the fabric or another stain deterrant?
#5 of 7
Re: Jeep Commander Water Stains [2ndjeep] by JLS99
Dec 10, 2008 (9:18 am)
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Replying to: 2ndjeep (Dec 10, 2008 8:59 am)

the TSB (technical service bulliton) is a document put out by a dealer, that only used to be available to the dealers technitions, but thanks to the web is available to all. This document is what a car mfgr puts out instead of a recall.
 
The TSB you want can be found here (as well as others at the main link):
 
http://www.xkjeeps.com/tsb/tsb_xk_2301506.pdf
 
When I first told my dealer about this TSB, he told ME to clean it. That's when I pointed out that it was a MFG defect, and that under the heading DIAGNOSIS, it states that if a customer experiences this, "perform the following procedure", which is direction to the dealer to do this, not the customer. Needless to say, they cleaned ALL the seats, not just the ones with the stains.
 
I have not used any aftermarket deterrent, such as scotch guard, but I probably should.
 
Good Luck.
#6 of 7
Re: Jeep Commander Water Stains [JLS99] by 2ndjeep
Dec 11, 2008 (7:34 am)
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Replying to: JLS99 (Dec 10, 2008 9:18 am)

Again, thank you for the information. I'll contact the dealership immediately.
 
Besides Scotch Guard, I was notified by the dealership that they do offer treatment of the interior. It's called Simoniz, and it works like Scotch Guard, but its' professional grade and is guaranteed for a lifetime. Obviously it's for an extra cost, but that also could be an option for you. Simonizing is also available for the exterior of the car as well.
#7 of 7
Re: Jeep Commander Water Stains [2ndjeep] by steve_ HOST
Dec 11, 2008 (9:32 am)
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Replying to: 2ndjeep (Dec 11, 2008 7:34 am)

its' professional grade
 
But what does that mean? A "professional" at the dealer applies it? The yard guy in other words? A pro would probably use Zaino or similar. I think mop & glow stuff is just wax and Scotchgard. It's a huge profit center for the dealers and you better check the guarantee for "gotchas."
 
Rip-off room revisited

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