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Smart Shopper Got a Quick Question for a Car Dealer?
2394 messages, Last post on Nov 03, 2009 at 11:03 AM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
Where is the "price checker" on autotrader? Is it a tool or do you just do a search and crunch the numbers yourself?
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Replying to: lilelvis (Jan 25, 2009 6:22 pm) You don't have to use advanced search, but since it offers qualifiers, like mileage, type of transmission and even ZIP code, you can get a much better comparable than if you just said 'give me all 2004 Malibus' . If you did broad search you'd get cars with 40,000 miles and 240,000 miles all lumped together. This distorts your price checker. Once you have price checker, you can go to Edmunds TMV (True Market Value) and see how it all jives. If there's a car any of you are shopping for, I'd be glad to run the numbers and see how we do. But you need to tell me what you are looking for in terms of equipment, trim level and mileage. |
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| Got it! I guess I had been doing that in my head all along, but that makes it easier to get hold of a number. There's still the issue of how accurate the 10% fudge factor is, but I guess that's what negotiations are for. | |
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Replying to: lilelvis (Jan 25, 2009 6:31 pm) Okay, figure 5-10%.
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I never seen such a sick salesperson, have you ever seen a salesperson gets mad and yell at you "I WASTED TOO MUCH TIME ON YOU". Well I got someone like that. Have you ever got your deal canceled by the dealer and gotten rid of by the dealer in the last minute? Well I got that. Long story short, the salesperson is really pushy and psycho. I was trying to negotiate with him politely and I've shown him offers from other dealers to convince him that his price is too high. He wasted my time too much by going to his manager and coming back to me. Finally after 5 hours, we finally reached an agreement. Then when we started to do the contract, I picked the car even though I had to pick a car with more options because their inventory is short (more on inventory later). Then I asked the salesperson how many miles you're giving me on this lease, he said 12k. I said oh I thought it was 15k. At that point he went beyond the limits and threw keys at the table and walked away yelling at me "I WASTED TOO MUCH TIME ON YOU", the he took all the papers and left. I was really shocked and everyone in the room was looking at me. I went to manager to complete this deal because it was good. However, I started complaining there about the salesperson. Instead of making me happy, the manager felt that I'm unhappy and I would give him low rating in the survey. He said I'd rather not sell the car instead of getting low rating. I hoped he just yell to the salesperson or making him apologize. Instead, he came up with stupidest excuse to get rid of me. He said the car should be insured by the primary applicant and can't be insured by the co-buyer (even though I did that with a Honda). He just started to give me excuses for every solution I come up with. Also,they said they will agree on offer I gave them if the co-applicant have score of 700+. I said ok and gave co-applicant SSN. After they ran a credit check,even though the co-applicant had excellent score with more than 700, they gave me totally different numbers for the car I wanted and then said they'll give me the cheaper trim for the price I offered. I had to go with the cheaper trim after they ran credit check. Inventory was really bad, he told me they have the car with the color I wanted. But after we nearly closed the deal, we found they have only one color available and the color I wanted is available with more options, so I had to pay more to get the color I wanted. =========================================== My question is, is there anything that I can do to take actions against this dealer ? I sent to Toyota Customer Experience Center but I'm not sure if that will do something. It's really bad business that they wasted 5 hours of my time and canceling my deal because I'm "unhappy". Please help, I'm really frustrated of what they did. They even refused to give me a copy of the voided contract. They just were extremely impolite.
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Replying to: maennj (Jan 25, 2009 9:04 pm) Nothing you can do except to learn from the experience. Your first mistake was staying that long. If you had offers from other dealers, you should've gone with them. Just go to one of the other dealers from whom you already had offers. A. |
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Replying to: fezo (Jan 25, 2009 5:25 pm)
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Replying to: imidazol97 (Jan 26, 2009 8:09 am) You can eliminate dealer offerings on Autotrader's advanced search, if you'd like to exclude these pumped up prices when you do your comparables averaging through the Price Checker. |
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Replying to: Mr_Shiftright (Jan 25, 2009 6:12 pm) I agree, all of those item would increase the value to me, with the first 3 being the most important. I wonder about the timing belt change though. I'd have to wonder if they only changed the timing belt after it broke and bent the valves all to heck. I supose my decision would be based on what the complete service records revealed.
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Replying to: maennj (Jan 25, 2009 9:04 pm) |
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