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Got a Quick Question for a Car Dealer?

2394 messages,  Last post on Nov 03, 2009 at 11:03 AM

You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester

What is this discussion about? Car Buying, Car Selling


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#5 of 2394
Re: Am I going to get in trouble asking a sales question here? [keitha3] by mikefm58
Sep 06, 2008 (5:13 am)
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Replying to: keitha3 (Sep 05, 2008 7:22 pm)

Would it be offending if we just slipped Don something like $500 on the side
 
I'm not in sales, but this issue has been discussed before. It would be unethical for Don to accept the "$500 on the side" and if the SM found out Don accepted it, he would most likely fire Don.
#6 of 2394
Re: Am I going to get in trouble asking a sales question here? [mikefm58] by madmanmoo
Sep 06, 2008 (5:54 am)
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Replying to: mikefm58 (Sep 06, 2008 5:13 am)

That's not entirely true, Mike. Just giving $500 to a salesperson is not unethical. If the salesperson is entirely cut out of the deal, then that $500 is a very nice gesture on the part of the customer. If she got the salesperson to do something for her and promised $500 to him for doing it, then that is unethical.
 
The way she presented the scenario, I don't think it would be an issue.
#7 of 2394
Re: Am I going to get in trouble asking a sales question here? [madmanmoo] by keitha3
Sep 06, 2008 (10:44 am)
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Replying to: madmanmoo (Sep 06, 2008 5:54 am)

Thanks all for your feedback. I just didn't know what to do. Over breakfast, we decided to go through Don, if we were to get the vehicle.
 
But..................when we got back, there was a phone message from Don and an email from the sales manager stating that, as we'd bought two previous cars from them, they'd give us their internet price and still have Don receive his commission. The '09's are pretty much just out and they're offering $2400 off MSRP.
 
So, 2:00 is the test drive which I requested to be a pretty long one as I want to test out the VCM system as some are having problems with them.
 
Again, thanks fellas. Wish us luck!!!!
#8 of 2394
Re: Am I going to get in trouble asking a sales question here? [keitha3] by greanpea68
Sep 06, 2008 (12:36 pm)
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Replying to: keitha3 (Sep 06, 2008 10:44 am)

But..................when we got back, there was a phone message from Don and an email from the sales manager stating that, as we'd bought two previous cars from them, they'd give us their internet price and still have Don receive his commission. The '09's are pretty much just out and they're offering $2400 off MSRP.
 
 
I didn't think they were not going to pay him his commision. It is screwed up thing they said that but hey I have seen crazier things. $500 is alot of money to give someone. I have recieved $100 from people when they know they grinded a great deal but $500 is a lot. If you really appreciate it just give a $50 gift card because I am sure his commision will be a mini probably $100.... But more importantly make sure you give him all excellents on the survey. Now that is a priceless gift
 
GP
#9 of 2394
Re: Am I going to get in trouble asking a sales question here? [greanpea68] by keitha3
Sep 06, 2008 (5:10 pm)
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Replying to: greanpea68 (Sep 06, 2008 12:36 pm)

They gave him his full commission and us a great price. I really like that dealer. Even though the paper work is drudgery at its worst, they made the experience as nice as possible. And, best of all, during our freeway drive, I couldn't even tell the VCM was coming on and off, except for the light on the dash.
 
So, I'm a very happy camper.
#10 of 2394
Re: Am I going to get in trouble asking a sales question here? [greanpea68] by keitha3
Sep 06, 2008 (5:18 pm)
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Replying to: greanpea68 (Sep 06, 2008 12:36 pm)


But more importantly make sure you give him all excellents on the survey. Now that is a priceless gift
 
See, now, there's a great reason to have the Stories From the Sales Frontline here. I honestly never knew how important the survey was until it was addressed on that forum. If I remember, they even dinged a salesperson when the showroom floor wasn't polished nicely. Unbelievable.
 
No, I'm sure Don has zero concerns about the survey he'll receive from me, the same he received last time...only the best and deservedly so.
#11 of 2394
Lost? ask a host for help! by greanpea68
Sep 08, 2008 (6:10 am)
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Is this supposed to be the solution to stories from the front lines? I see Kristie and Tidster are the hosts here. Seems a little familar
 
Well when or if you (hosts) do start a new forum for Stories... please make some indication that it was done. I just see this forum was recently started and am not sure how I feel about the head line.
 
Lost
 
GP
#12 of 2394
Re: Lost? ask a host for help! [greanpea68] by KarenS HOST
Sep 08, 2008 (6:13 am)
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Replying to: greanpea68 (Sep 08, 2008 6:10 am)

Stories re-opened last night. If you had it bookmarked, it should still work.
 
http://townhall-talk.edmunds.com/direct/view/.f09ff51/34119

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